I finished the 60 days of 9 pills a day AND IT WORKED!! I HAVEN'T HAD A PIMPLE IN WEEKS!! AND I GO TI THE BATHROOM EVERY MORNING!! I had chemo while pregnant and surgeries to remove my breast and the... Ver más
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Consulta las opiniones de los clientes
I’ve suffered with acne for over half of my life and have tried everything prescription apart from accutane. I tried the 60 day course but haven’t seen any real improvement in my skin, but I have noti... Ver más
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I am a real (non bot) person! My 13 year old daughter has suffered acne from primary school, absolutely heartbreaking! We have spent literally thousands on skincares and doctors appointments, bu... Ver más
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i have struggled with cystic and hormonal acne for almost 8 years. I’ve been on accutane twice and both times my acne returned. i decided to try out the acne pack as i saw it on an instagram ad and... Ver más
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4,5
Excelente
499 opiniones
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This doesn’t work
I did the advanced acne supplement pack. Was extremely consistent, took them 3 times a day, everyday for the last few months. I have had nothing happen whatsoever. My skin is exactly the same from when I started, so I am extremely disappointed that this brand promises what it does. I tried to be very patient, I’m on a proper skincare regime as well, drink plenty of water, eat clean and workout. I truly thought this would work and help with my hormonal acne. I also don’t qualify for the refund because I haven’t consistently taken photos twice a week, but this was my fault as I didn’t read that part of the policy.
21 de abril de 2026
Opinión espontánea
Respuesta de Purau
Hi Jessie,
Thank you for taking the time to share your experience with us, and we're truly sorry to hear that you haven't seen the results you were hoping for especially given how consistent and committed you've been.
While we understand that the photo requirement wasn't met, we'd still love the opportunity to look into this further and see how else we can help you. Please don't hesitate to reach out to us at support@purau.com.au — our team would love to hear from you and explore what options might be available.
Purau works!!
What made my experience great was the effectiveness and how quickly this product worked and after trying everything under the sun to find something that actually works. I’m so grateful and glad I found Purau.
14 de abril de 2026
Opinión espontánea
Respuesta de Purau
Hey Lincoln,
This made us smile so much!
We know how exhausting it can be to try product after product and feel like nothing is working so hearing that PuraU finally gave you the results you'd been searching for means everything to us. This is exactly why we do what we do. Thank you for trusting us and for taking the time to share your experience.
Welcome to the PuraU family!
The magic of Gut Maintain
I can’t recommend Gut Maintain enough.
It’s truly saved my skin.
Just one tablet a day and I know I can be worry free while it does its magic.
Please give it a go, you won’t be disappointed. It’s changed my confidence and I’m living the results.
Happy customer always. 😊
1 de marzo de 2026
Opinión espontánea
Respuesta de Purau
Hi Diana, 🌞
This is so lovely to read! Thank you for sharing your experience! We’re beyond happy to hear how much Skin&Gut Maintain has supported your skin and confidence. Stories like yours mean the world to us.
Thank you for being such a wonderful part of the PuraU community!
Finally something that actually works!
I have been struggling with acne all my adult life. I've tried so many different products, medications and remedies and spent tens of thousands of dollars over the past two decades. Finally I have found something that works. I feel like it's healing my skin from the inside out. I'm half way through my three month pack and feeling fabulous. I started to notice a big difference in the first two weeks. I'm feeling more and more confident as the weeks go on.
2 de abril de 2026
Opinión espontánea
Respuesta de Purau
Hi Jade, 🌞
This absolutely made our day! Thank you so much for sharing your story! We’re thrilled to hear that you’re seeing such an amazing difference and feeling more confident in your skin. That’s exactly why we do what we do.
We’re so happy to be part of your journey!
Legit company with legit products
Legit company with legit products. Unfortunately, they just didn't work for me.
I tried the intermediate program, and at first I was inconsistent with it so nothing happened, which is my own fault. Then I got consistent and my skin started purging after about a week and only started calming down again when I only had 7 days left.
Maybe if I tried the advanced and kept going, it would clear up completely. But the purging was really bad (by my standards) and I don't think I can put myself through that again mentally, so I won't be repurchasing.
I would still encourage others to give it a try, though! As I've seen in these reviews that a lot of people are very happy with the product.
31 de marzo de 2026
Opinión espontánea
Respuesta de Purau
Hey Emily,
Thank you so much for taking the time to share your experience so honestly. We truly appreciate your kind words about our products and your thoughtful feedback.
We completely understand how challenging the purging phase can feel. Everyone’s skin journey is so different, and we respect your decision to do what feels right for you.
If you ever need any further guidance or just want to chat, please know you can reach out anytime to support@purau.com.au. We are more than happy to provide tailored advice and support that works best for you.
Wishing you all the best on your skin journey!
Life changing
As someone who has always suffered with severe acne, I thought my only hope was Oratane again. I had a family holiday coming up and didnt want to start on Oratane again because of the extreme sensitivity to the sun that would limit our activities - but I was also incredibly embarrassed of my skin when my acne returned. I decided to give PuraU a go. It took about 3 months but the results speak for themselves. No more painful cystic acne. There was a time where I thought it didnt really work, but realised I just needed to start changing my pillow case every 2 days. I get very minimal break outs now and the redness from post inflammatory hyperpigmentation is almost cleared up. I wish I found this sooner! I stocked up plenty during the black friday sale to ensure every few months I can do the course again to maintain the results when I am not taking the maintenance tablets alone.
Customer service is amazing - and delivery times are quick!
10 de octubre de 2025
Opinión espontánea
Respuesta de Purau
Hi Kirstyn, 🌞
Thank you so much for sharing your experience! We’re thrilled to hear how PuraU has helped you manage your acne and regain confidence, especially during such important moments like a family holiday. Your dedication and attention to small steps, like changing your pillowcase, really show how consistency makes a difference.
We truly cannot be any happier than to be even just a small part of your amazing journey!
Cleared my skin before my wedding
I've been using this product for a couple of years now. I originally purchased a months before my wedding as a last chance to clear my skin and to my suprise it worked! I have been on the gut maintain ever since. I love this product. The sleep tonic is also great.
25 de marzo de 2026
Opinión espontánea
Respuesta de Purau
Hey Sarah,
It’s wonderful to hear that the program helped clear your skin before your wedding and that you’re enjoying the Gut Maintain and Sleep Tonic. Knowing our products make a positive impact in people’s lives truly inspires us!
Respuesta de Purau
Hi Aaron,
Thank you for reaching out.
I’m sorry to hear that you haven’t achieved the results you were hoping for so far, and I completely understand how discouraging that can feel when you’ve been dealing with acne.
I can see that you purchased the Starter Acne Program, which contains roughly 20 days (around 3 weeks) of product use. This particular program is generally designed as a short introductory program or to further support the skin as needed, rather than a full-duration treatment. Our more in-depth acne programs are designed for longer use, as healing the gut and skin typically takes more time.Due to the vast range of ingredients we’ve used, and because we are all biologically different, the amount of time it takes to notice visible improvements can vary from person to person. While some people may begin to notice changes earlier, others may require 8–12 weeks of consistent use to see optimal results. It’s what’s happening internally that counts - the compounding effect of these essential vitamins and minerals helps build a stronger foundation for healthier gut and skin function over time.
We would love to hear more about your experience and further support you on your journey. If you would like to chat further, please respond to our email through support@purau.com.au.
Thank you so much and looking forward to hearing from you!
Insignificant product
Took 9 pills a day for 6 weeks and there is no change.. The recommended duration is 8-12 weeks but I'm supposed to notice results in 2-4 weeks.
13 de marzo de 2026
Opinión espontánea
Respuesta de Purau
Hi Nick,
Thank you so much for reaching out.
I’m sorry to hear that you haven’t achieved the results you were hoping for so far, and I completely understand how discouraging that can feel.
Due to the vast range of ingredients we’ve used, and because we are all biologically different, the amount of time it takes to notice visible improvements can vary from person to person. While some people may begin to notice changes earlier, others may require 8–12 weeks of consistent use to see optimal results. It’s what’s happening internally that counts - the compounding effect of these essential vitamins and minerals helps build a stronger foundation for healthier gut and skin function over time.
We'd really love to help you out further and get more details on your experience.
If you would like to chat, please don't hesitate to reach out to support@purau.com.au.
I was on the pill for 6 years
I was on the pill for 6 years, after I came off it my acne flared up and stayed around for 2.5 to 3 years. It was painful and I felt incredibly down about the way it looked. Like everyone tired all different products on your skin but never thought of it being a gut problem. I came across Purau on instagram and took a chance. I started the advanced program, it didn’t just clear up my skin it helped/ reset everything in my gut and I mean everything. A few months passed since I have been off the program and my skin has never looked better. I cannot thank the team enough I’m forever grateful.
1 de febrero de 2026
Opinión espontánea
Respuesta de Purau
Hi Jess,
Wow! Thank you so much for taking the time to share your experience with us. It truly means a lot to hear your story.
Coming off the pill can sometimes be a really challenging time for the skin, and we’re so sorry to hear how difficult those few years were for you. Acne can take such a toll not just physically but emotionally as well, so it’s incredibly meaningful to know that the program was able to support both your skin and your gut health.
We’re absolutely thrilled to hear that the Advanced Program helped reset things for you and that your skin is still looking great even months after completing the program.
Thank you again for trusting us and for sharing such kind words!We’re truly grateful to be even just a small part of your journey.
I'm usually sceptical of acne…
I'm usually sceptical of acne solutions, but I gave this a try and have had a massive improvement in my skin. I would recommend it to anyone struggling with acne, it really helps.
17 de febrero de 2026
Respuesta de Purau
Hi Nic! 🌞
Thank you so much for sharing this! We’re so happy to hear you decided to give it a try and that you’ve seen such a big improvement in your skin. That’s exactly what we love to hear!
We truly cannot be any happier than to be even just a small part of your amazing journey!
After experiencing adult acne for the…
After experiencing adult acne for the first time in my life once turning 20. I tried everything to get rid of it for 8 months until I came across PuraU. I wasn’t hopeful but was willing to try anything. I ordered the advanced acne program and to say it exceeded my expectations is an understatement. It completely transformed my skin & actually helped with mindless snacking to. It changed my life!
22 de enero de 2026
Opinión espontánea
Respuesta de Purau
Wow, Kyla! 🌞 Thank you for sharing your journey with us. It’s incredible to hear that the Advanced Acne Program not only transformed your skin but also helped with mindless snacking too! Your story is so inspiring and it's stories like yours that keep us doing what we do!
I saw the ad for the acne kit on… instagram
I saw the ad for the acne kit on instagram, was unsure at first but I gave it a shot.. I tried the starter acne kit program. The results came just as I was finishing the course, it is 3 times a day but the results were worth it, my acne that would frequently pop up suddenly became less and less, I noticed the colour of my skin becoming brighter and more hydrated. My bloating in my stomach had become much less and over all I felt really good about the results I was getting. After this program I started the gut and skin maintain capsules (which are once daily). These have continued to keep up the work the starter pack did, I have less and less pimples and when I do they go away much faster than before and seem to heal better too. I 10/10 recommend this product, I have been told I have hormonal acne and I could never find anything that worked like this. I still use my moisturiser, vitamin c serum, eye cream and sunscreen (these are all self care to me) however all these layered together has made a huge difference for me. This product is awesome :)
5 de marzo de 2026
Opinión espontánea
Respuesta de Purau
Hi Danielle,
Thank you so much for taking the time to share such a detailed review! We truly appreciate it!
We’re so happy to hear that you decided to give the Starter Acne Program a try and that you began seeing results by the end of the course. It’s amazing that you noticed improvements not only with your breakouts but also with your skin’s brightness, hydration, and even your bloating. That’s exactly the kind of inside-out support we hope our programs provide.
Thank you for trusting us at PuraU and for letting us be part of your amazing journey!
20 day starter pack
Worked amazing!! even though I couldn’t take it accurately due to fasting. It still done the job. My face feels and looks so much more glowier and my acne has gone to a minimal
5 de marzo de 2026
Opinión espontánea
Respuesta de Purau
Hi Alana,
Thank you so much for sharing your experience! We’re so happy to hear the 20 Day Starter Pack worked so well for you and that you’re already noticing clearer, glowier skin! That’s amazing to hear.
We cannot be any happier than to be even just a small part of your health and wellness journey to clearer and healthier skin and gut!
Great service fantastic price and…
Great service fantastic price and amazing product. Very fast delivery.
6 de febrero de 2026
Respuesta de Purau
Hi Samantha,
Thank you so much for your lovely review!
This is just one of the biggest reasons why we keep doing what we do.
We cannot be any happier than to be even just a small part of your amazing health and wellness journey!
Poor Business
I made a purchase with Purau in December of 2025. I returned the product ASAP in original packaging never opened. It is now February 2026, I have contacted Purau on multiple occasions to chase up a refund of this product with no significant response as to when or if I will be receiving a refund anytime soon.
31 de diciembre de 2025
Opinión espontánea
Respuesta de Purau
Hi Ariane!
I'm so sorry about the delay in getting back to you! Your initial email landed in our spam folder :(
No stress though, I can see your refund has been processed in full and will be credited back to your original payment method in 3-7 business days (depending on your bank).
I hope you enjoy the rest of your week and please reach out if you need help with anything else xx
- PuraU Support Team
Impeccable customer service
Whilst Purau didn’t work for me personally, I think it’s worth the risk because of their money-back guarantee, which they genuinely honour. There were no arguments or difficulties at all, they simply asked for proof of my skin.
I initially contacted them by email and they offered a complimentary extra 40-day program. When that still didn’t work for me, they refunded my money without hesitation. If you’re sceptical because most reviews are overwhelmingly positive, I can honestly say they do put their money where their mouth is. For that reason alone, I would truly recommend it to anyone as there really is nothing to loose, other than acne if it does work. They are quick to respond to emails with any concerns or queries and said I could continue to reach out if I needed.
22 de enero de 2026
Opinión espontánea
Respuesta de Purau
Hi Emma 🌞,
Thank you so much for your kind words! We’re so glad our team could make the process smooth and supportive for you (that has always been the goal! Support as many people as we can!). While we wish our program had worked for you personally, we truly appreciate your trust and recommendation. It means so much! We’re always here if you ever need guidance or support. Wishing you all the best!
Glow Collagen is a game changer
I’ve been using Gut Glow Collagen for a while now and it’s genuinely made such a difference. My gut feels so much healthier — my bloating has reduced a lot and my digestion is finally regular (which is huge for me). I also used to break out almost every week and now my skin is almost completely clear. It’s one of the few supplements where I’ve actually noticed real results.
23 de enero de 2026
Opinión espontánea
Respuesta de Purau
Hi Arpaphat 🌞,
Thank you for sharing your experience! We’re so happy to hear that Gut Glow Collagen has made such a real difference for your gut health and skin. It’s amazing to know it’s helping you feel comfortable and confident every day. Stories like yours is exactly why we love and do what we do!
My daughter has suffered from cystic…
My daughter has suffered from cystic acne for years and has been put on antibiotics to clear her face, which did work, but when she came off them, the acne started popping back up, which was very upsetting for her. She got another script filled and started to try to wean off them with the hope of trying PuraU when she finished the last course of antibiotics. She was so nervous not taking the antibiotics, as at that time they were the only thing that worked. But she soldiered on and started PuraU. The first few weeks on PuraU didn't come easy, as acne started to pop up, we emailed PuraU for guidance, as she was losing hope and again very upset. We were advised to stick with it as it was normal, as her body needed to repair from the inside out. She is now on her last bottles of the 3-month pack and has clear skin again. She is looking forward to progressing to the maintenance tablets. Don't lose hope as PuraU helps clear the skin.
20 de diciembre de 2025
Opinión espontánea
Respuesta de Purau
Hi Marlena!
Thank you so much for sharing your daughter’s journey with us. We know how incredibly nerve-wracking it can be to transition away from antibiotics, especially when your skin has been through so much. We are so proud of her for 'soldiering on' through those first few weeks!
Stories like yours are exactly why we do what we do!
We’re thrilled she has clear skin again and can’t wait to support her through the maintenance phase. Sending her so much love and confidence!
It had no benefit what so ever
It had no benefit what so ever
Zero results
No scoop in the packets and ignored when I email to say how do I measure to know how much to scoop fault ?
The second packet has all black bits thru it couldn’t even finish drinking the second packet because in the glass cup all I could see was black bits thru it … felt no different what so every.. please don’t waist your money
4 de noviembre de 2025
Opinión espontánea
Respuesta de Purau
Hi Michelle, 🌞
Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed and appreciate the opportunity to clarify.
We wanted to let you know that we responded to your first email within 24 hours of receiving it because we take every concern seriously. Here’s a summary of our correspondence and the points addressed:
Black bits in the second packet
You mentioned seeing black granules in your second packet and feeling unable to drink it. These granules are 100% natural vanilla bean flavouring, which can vary between batches. They are completely safe and part of the natural product formulation.
No scoop included
You raised concern about not having a scoop to measure the powder. To reduce plastic waste, PuraU intentionally does not include a scoop. A standard household tablespoon is an easy and accurate way to measure the recommended serving.
Results and expectations
You noted not feeling any energy improvements or weight changes. Research shows that collagen and gut-support supplements typically require at least 8 weeks of consistent use for noticeable effects, and individual results vary. Experiencing limited or no changes within the first month is not unusual.
Throughout our correspondence, we aimed to answer your questions quickly, thoroughly, and transparently, including clarifying the safety of the black granules, and the expected timeframe for results.
We hope this provides clarity regarding your concerns. If you have further questions, our team is always happy to assist.
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