Nick and Heather were very supportive when we needed to make a claim. The detail they shared was always very comprehensive and well explained. They guided us through the process in a very profession... Ver más
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Nick and Heather were very supportive when we needed to make a claim. The detail they shared was always very comprehensive and well explained. They guided us through the process in a very profession... Ver más
La empresa ha respondido
Purbeck made purchasing this insurance extremely easy. From the initial contact, they were clear in providing information, very quick to respond to questions, explained the policy in easy to understa... Ver más
Amazingly quick turn around from quotation to policy. Really easy process with extremely helpful staff.
Shelby, Josh and Amy have been amazing! Their efficiency and professionalism made the whole experience smooth and hassle free.
Purbeck Insurance is the UK's only specialist provider of Personal Guarantee Insurance (PGI), helping business owners, company directors and SMEs protect themselves when securing business finance. Many lenders require directors to sign a personal guarantee when arranging business loans, commercial mortgages, asset finance, invoice finance and other forms of business funding. This can put personal assets at risk if the business is unable to meet its financial obligations. Purbeck's Personal Guarantee Insurance is designed to reduce that risk by covering up to 80% of a director's liability under a personal guarantee, helping to protect personal finances and provide greater peace of mind. As part of every policy, customers gain access to the Purbeck Support Desk, a dedicated service that provides practical guidance, expert support and assistance for directors facing financial difficulties or business challenges. Since launching Personal Guarantee Insurance in the UK, Purbeck has helped thousands of business owners better manage the risks associated with raising finance and signing personal guarantees. Purbeck Insurance is authorised and regulated by the Financial Conduct Authority and has binding authority to enter into contracts of insurance on behalf of third party insurers.
Wenlock Road 20-22, N1 7GU, London, Reino Unido
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Excellent service and communication throughout the whole process. Very professional & an excellent product if you are worried about the implications of personal guarantees in your business. All details fully explained and excellent support provided. Highly recommend!
Very straightforward renewal process again, thanks!!
Started receiving spam from them, have sent abuse reports. Avoid at all costs, if they don't care about email laws on spam you can bet GDPR means nothing to these people and your personal data will be spread everywhere.

Respuesta de Purbeck Insurance
First the availability of insurance against personal guarantee claims is unique and has provided comfort. Second the cover and procedure were well explained and will prove to be useful when the company next expands
The information I received was very well explained and this helped me make an informed decision. Very helpful and friendly service.
I wish I had of know about this type of insurance a long time ago. I have had to take some high risk decisions in the past with my businesses and this just helped reduce the risk of significant personal loss. Mostly it help me sleep better. A great policy for an entrepreneur!
I received illegal spam from "James Potter - Business Development Manager" sent to an email address that is not a business address and has never been used by anyone.
Our client's experience with Purbeck has been second to none. James has been responsive, professional and adapted the insurance facility to meet our client's specific needs. This ultimately gave our client confidence to proceed with their next investment knowing their interests are protected.
Onboarding easy enough, as you'd expect, but having not made a claim or indeed, expecting to, I can't review Purbeck for anything that really matters, hence 3 stars.
Despite having removed and blocked them from my email address and 'unsubscribed' they are now spamming me from a different email address they are using. I have emailed and even called them to remove me, yet they still persist in emailing me products that are not even relevant to me and don't even have my right name. Now reported to the ombudsman.
They do what they promise. Very professional, very clear, very fair and very quick. Thanks
Great experience all round from start to finish.
Thankful I had this policy in place as had to liquidate a business last year for which I had some personal guarantees for business creditors which were called in resulting in having to make a claim on the PG policy. Support and service provided by Purbeck was excellent throughout the whole process and Nick, Todd, Keir, Emily and the rest of the team have been brilliant. Massive weight taken off my shoulders and can’t recommend enough.
Working with Mike Crilly is an absolute pleasure. For over a year now my clients always have positive things to say and he's an overall really nice guy! The product serves its purpose well and is straightforward

Respuesta de Purbeck Insurance
Make sure you read the policy wording *very* carefully before signing up for anything from Purbeck.
Paid £000s in premium over a few months only to have them not pay a penny out because we couldn't use their own administrators and as such "invalidated the entire policy". This was due to our secured creditor being able to appoint their own, which is absolutely standard practice and something Purbeck would've known with the type of debt facility we were using.
Note that the "panel" of administrators referred to in the policy document is a "panel" of one - Opus LLP.
Purbeck also refused to honour the payment of any legal fees but instead offered to 'introduce you to their lawyers', presumably so they could get another referral fee / commission as with their preferred administrators. This is AFT Assist, who are 'specialists in business debt reduction agreements'.
Based on what I've now come to understand from other reviews and our recent experience, what you're going to be sold is definitely not what you're going to get if you get into the unfortunate position of having to make a claim on this policy.
You'd do better to put the premium equivalent in a savings account and using it for your own legal representation if the need arises.

Respuesta de Purbeck Insurance
Purbeck provided specialist insurance at a competitive price for my company. At all times they acted promptly and professionally, and the transaction was smoothly undertaken. I have no hesitation recommending them as an excellent insurance broker.

Respuesta de Purbeck Insurance
Dealing with James Potter and the team at Purbeck is always a pleasure. We regularly refer clients to their PG insurance products aide from the team working quickly and professionally it helps us to convert more and allows for customers who would otherwise be put off by a PG to access the funding their business needs.

Respuesta de Purbeck Insurance
Beware ! All of the 5 star reviews relate to the experiences of signing up or renewing policies. None relate to what happens if you make a claim ! Entirely different experience !!!!!!
My company had built up an 80% no claims on our policy and were paying almost £10K pa in premiums, but in the event of a claim we got less than 20% of our claim.
One star is too much for this but I couldn't give a minus 5 star review.

Respuesta de Purbeck Insurance
Having worked with Purbeck for a over a year now they are excellent in their approach, response and communication, aswell as their unrivalled product.
When referring a client, time is of the essence and reliance on that client being looked after is key. I have absolutely no hesitation when referring a client to Purbeck as my last case demonstrated.
The client needs were met and the policy was in place in a professional and timely manner.
Both myself and the client were very happy with Purbeck, and James in particular.

Respuesta de Purbeck Insurance
Simple application and approval process - very hassle free.
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