I placed my order since June 30 2026. I never received it and I tried to contact them through my email and they never responded back to me. I would like to know how to get my money back. This is very... Ver más
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Consulta las opiniones de los clientes
ordered some cowboy boots De6 they arrived today dec28 the problem is there not the boots i ordered not even the correct style they only give you 30 days to make a return they took that just to get he... Ver más
Boots are cheap quality and fake leather. I bought real leather ones for the same price on Amazon. The ones they sent were supposed to be tobacco color, but instead were a purple/red color. I immed... Ver más
I ordered a pair of black, shiny leather sling back shoes twice and got the wrong shoes on both occasions. Neither is a style I like. They will not accept responsibility for either of their mistakes a... Ver más
1,3
Muy malo
45 opiniones
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I would give 0 stars
I would give 0 stars. The dress was the completely wrong item, they hassled over email despite saying they have easy returns. They then said a 20% refund only and a coupon. Steer clear!
1 de octubre de 2024
Opinión espontánea
Terrible customer service
Purefite claims easy returns when it is the opposite. They sent me the wrong dress. After I asked to return the dress, they offered me a percentage off and to just keep it. I didn’t want the dress because I don’t like it. I asked for the mailing label but they then told me that I would have to pay for an expensive label to return it!! Terrible customer service!! I also received the dress one month after I had ordered it - the website claims two weeks. The dress looks cheap and I will never ever wear it. It goes into the trash can.
2 de septiembre de 2024
Opinión espontánea
Would give zero stars if I could as…
Would give zero stars if I could as well. I was sent the wrong order (wrong size) and after 3 months of going back and forth with customer service the max offer I was given was 50% off something that they sent to me in error. Absolutely horrible. And…the refund has still not gone through. Complete scam.
27 de agosto de 2024
Opinión espontánea
SCAM Zero stars if I could
Zero stars if I could. They make you email to get a return label but none of the email addresses are functional. SCAM
23 de agosto de 2024
Opinión espontánea
Company is a scam from China
Placed order and part of the order was wrong. They would not process a full refund within the refund period. They originally offered me 10% refund off of a $173 order. When I refused that offer, they came back with other offers. I only ended up getting a $120 refund but took that instead of going through the hassle of filing complaint with my credit card.
22 de mayo de 2024
Opinión espontánea
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