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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve order my jeans about year ago & they came between 4-5weeks, the quality is excellent & was looking to purchase more items but they took down their site I guess to other poor reviews

Valorada con 4 estrellas sobre 5

Pants quality are great unfortunately the size I typically wear was slightly smaller then expected with this brand. However when I asked for a exchange they said not to worry about exchanging and woul... Ver más

Valorada con 1 estrellas sobre 5

DO NOT ORDER!!!! Ordered 2 pairs of jeans June 9th was told they would ship 5-6 weeks 8 weeks later still nothing no response to multiple emails not even an order update email, will be getting my mone... Ver más

Valorada con 1 estrellas sobre 5

The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para hombres
  2. Tienda de ropa
  3. Tienda de ropa de calle

Información proporcionada por diversas fuentes externas

Premium Streetwear Apparel


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

REFUND!!

Ordered matching sweatpants and sweatshirt way back in Feb. Now they push back the shipping date. I sent an email with no response. Just give me a refund.👎🏽SMH

23 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trash

Jean were gifted to me and I must say… Trash, fit like jeans for women! never again. Too tight up top too wide below. SMH

25 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a great experience with the brand…

I had a great experience with the brand customer service. I ordered a pair of faith stacked denims size 36 and was called to be informed that the size was no longer available so I was asked if I wanted a refund or a different pair of denim and I chosen a different pair which was the ravens stacked denim size 36 and when I received my order I received a free t-shirt for the inconvenience. I will be ordering again in the near future.

18 de enero de 2023
Opinión espontánea
Logotipo de Pure Reign

Respuesta de Pure Reign

Thank You!

- Team Pure Reign

Valorada con 5 estrellas sobre 5

Kept in contact when I had questions

Kept in contact when I had questions. The delivery arrive exactly when they said it would. I would do business again with this company.

19 de enero de 2023
Opinión espontánea
Logotipo de Pure Reign

Respuesta de Pure Reign

Thanks for your patience!

Valorada con 5 estrellas sobre 5

Customer service is great

Customer service is great! Answered my questions regarding my order promptly…
I’ve pre ordered with them before.

27 de enero de 2023
Opinión espontánea
Logotipo de Pure Reign

Respuesta de Pure Reign

Thank You!

Valorada con 1 estrellas sobre 5

Will not give refund, pants are wrong color

Will not give refund. My pants are entirely too long and they are the wrong color. Will not advise anyone to shop with them

26 de enero de 2023
Opinión espontánea
Logotipo de Pure Reign

Respuesta de Pure Reign

If you ordered a pair of stacked denim. The length is longer than our skinny fit denim. ( the extra length gives the stacked effect )

We offer exchanges / refunds on items purchased at full price.

Valorada con 1 estrellas sobre 5

I received 3 out of 4 pants I’ve…

I received 3 out of 4 pants I’ve ordered from Pure Reign and they came damaged/not suitable. I requested a return for these items plus the one I never received and they denied it saying because they are discounted items. None of the items were on sale, I just used a promo code to discount the total. On their return policy, it says I can return, but I returned them anyways and will be looking forward to seeing my refund because this is a horrifying experience. Owner needs to get his business taken because of the false statements made

25 de enero de 2023
Opinión espontánea
Logotipo de Pure Reign

Respuesta de Pure Reign

You requested a return for refund. Per our policy all discounted sales are final.( This customer did not indicate any claims of damage, which we would accommodate )

A promotional code is a discount. All items purchased at the original price is eligible for an exchange / refund.
Also you received 3/4 items that were ready to ship. The last item will ship when it is available. ( All terms are listed on our website , shipping timeframes for back ordered items is in the product description )

Valorada con 4 estrellas sobre 5

Sometimes they have cute thing

Sometimes they have cute thing. I love solid colors. But I like a little things that brings out me figure not make me look fat. Hate to say the service not so good. They don't even answer their phone. They should have training for this.

18 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered some pants back on December…

I ordered some pants back on December 12 2022 and received them Dec 14 2022. I sent them back for refund back they where to small on the 12/20/22 and I still haven’t received my refund. My order number is 10166

12 de diciembre de 2022
Opinión espontánea
Logotipo de Pure Reign

Respuesta de Pure Reign

We received your email about your request. We explained that a refund would be processed. Please be patient.

Valorada con 2 estrellas sobre 5

I ordered 2pairs of jeans that were not…

I ordered 2pairs of jeans that were not back ordered &I know b/c the pair of jeans that I wanted were back ordered and I was hoping to get the jeans before new year’s. One pair did come on time. But the other they lied and said it was a (back door ) which is ghetto then changed it on the website and sent me a link supposedly as proof . I would rather them say sorry for the inconvenience we didn’t update our website page at the time but we’re working on it. Instead they lied which is extremely unprofessional. Now I have to wait 3 months to receive the jeans. I will ask for a refund and see how that works.

5 de enero de 2023
Opinión espontánea

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