Puresport Opiniones 

2610
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I must say that as an athlete I take mt performance and recovery very serious, and I found my match with puresport.Their sachets make my recovery smooth and my body stays ready.

Valorada con 5 estrellas sobre 5

What made my experience great was by taking Puresport gels and Ultra electrolytes on my long runs and especially on a 10 mile road race - I didn’t suffer with the cramp after finishing the race (li... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ive been using Puresport products (electrolytes + gels) regularly over the last 5 months consistently and hands down, the best supplements I’ve used for my training. Just finished my first major train... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Premium quality packaging is a great sign that the product within will be good. Puresport have done a great job making your custom feel valued in that respect. No expense spared here! I have been... Ver más

La empresa ha respondido


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(2610)

293 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I recently got injured and completely…

I recently got injured and completely forgot about my subscription until the day it was confirmed. I emailed to ask about the refund and returns policy and explained my situation, and I was immediately given a full refund.

Absolutely fantastic customer service — really quick, understanding, and hassle-free. I’ll definitely be ordering again. Highly recommend!

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Evan,

Thank you so much for your kind words! We’re really glad our team could make things quick and hassle-free for you.

We truly appreciate your support and look forward to having you back when you’re ready!

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Game changer great taste dissolves…

Game changer great taste dissolves properly no aftertaste will use again

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Simon,

Thanks so much for the great feedback! We’re delighted to hear you’re enjoying the taste, smooth texture, and lack of aftertaste. It’s great to know you’ll be using Puresport again!

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Perfect costumer service

Honestly this company is absolutely flawless they have the a customer service second to none! I can’t even explain how helpful they are and I hope Kate see this because she’s the main reason I’m writing this. She couldn’t have been more accommodating and helpful! Thank you for everything

14 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Ben,

Thank you so much for your amazing review! We’re thrilled to hear that Kate was able to make your experience so positive. We’ll be sure to pass your kind words on to her!

We really appreciate your support and kind feedback.

For the Long Run,
Team Puresport

Valorada con 1 estrellas sobre 5

Extremely poor customer service lets down some great products

Downgraded to a 1 after reading the Pure Sport response. As requested I reached out to their customer services again to see if they would like to look into my poor experience. Unbelievably again, no response and even more time wasted.
If all fine you’re ok. Good luck if you have any issues.
Probably the worst customer service I have received in the past several years.

Contacted customer service regarding 2 issues only received a reply for 1
The one I did receive indicated it was clear I signed up to a subscription, omitting that I had selected an emailed offer the wasn’t. The response indicated subscriptions could easily be paused/stopped however finding a way to do this was not clear or provided. When I replied highlighting this there was no response.
The gels I have found to be good, however sachets are not easy to rip open and the pure sport trail hat shrinks when washed and requires re-stretching whilst wet. Otherwise is well made, fits well and has a very nice adjustment on the back.
A shame that ingeniously designed products are let down by poor customer service

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Mr A,

Thank you for sharing your feedback with us. We take great pride in delivering helpful, top-tier customer service, so we want to make sure your concerns regarding your subscription, gel sachets, and trail hat are properly looked into and resolved.

To help us investigate what happened and get this sorted out for you right away, could you please email us directly at contact@puresport.co with your order or account details?

We look forward to assisting you and making things right.

Best regards,
Team Puresport

Valorada con 5 estrellas sobre 5

Best customer service I’ve ever had..

Best customer service I’ve ever experienced, great products made without cutting any corners.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Cameron,

Thank you so much for the amazing feedback! We’re thrilled to hear you had the best customer service experience with us and that you love our products.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Customer service was brilliant

Customer service was brilliant, staff are friendly and helpful. Really excited to receive the product

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Vicky,

Thank you for sharing your experience! We're delighted our team could be so helpful and that you're excited to receive your order.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Kate was friendly and very polite

Kate was friendly and very polite. Thanks!

7 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Bhagas,

Thank you for your kind review! We'll be sure to pass your lovely compliment along to Kate.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Fantastic communication making me feel…

Fantastic communication making me feel like part of the team. Nice to hear from the brand aswell unlike a lot of brands out there. Keep up the good work.
Kate was lovely

7 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Josh,

Thanks for the awesome review! We're so happy you feel like part of the team. Kate and the rest of us appreciate your support!

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Pure Sport Energy Gels

I have been using puresport energy gels and electrolytes for the last 18 weeks as part of my Berlin marathon training.

I have tried many gels over the past few years and would say that the puresport gels are my favourite. Great consistency, no stomach issues, easy to open and great taste. Most importantly they contain 30g of dual carbs which has helped keep the energy levels topped up especially in the long runs. Would highly recommend and will be using these for the Berlin marathon.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Ally,

Thank you for such detailed feedback! We’re honored to be part of your Berlin marathon training and thrilled that our energy gels and electrolytes are working so well for your long runs. Best of luck on race day!

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Best energy gels and electrolytes!

The energy gels are top notch! It’s very gentle on stomach.

Electrolytes are a staple for heavy training days and they taste so good too!

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Leen,

Thank you so much for leaving us a review! We're thrilled to hear that our energy gels are treating your stomach well and that the electrolytes are keeping you fueled through those heavy training days.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Eliza was brilliant

Eliza was brilliant. I had a slightly complicated return/exchange involving a price reduction and some free gifts, and she made the whole thing really straightforward.

She was friendly, helpful and clearly more interested in finding a sensible solution than rigidly following a process for the sake of it. Everything was sorted quickly and generously, and it left a genuinely good first impression of Puresport customer service.

Thanks again, Eliza - really appreciated.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Charlie,

Thank you for sharing your feedback with us! We’re delighted that Eliza was able to sort out your return and exchange seamlessly. Going above and beyond for our community is what we strive for, and we’ll be sure to pass your kind words along to her.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

couldn’t recommend the brand enough

couldn’t recommend the brand enough! love all of the products i’ve used so far and they all fit perfect for my nutrition plans during training

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Dayna,

Thank you for leaving us such a great review! It means the world to know our products are fitting seamlessly into your training and nutrition plans.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Great Tasty Product

Great product, great price. Very friendly sales and social media team! Would recommend to anyone.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Phil,

Thank you for taking the time to leave a review! We’re so glad you're loving the products and having great interactions with our sales and social teams. Appreciate the recommendation!

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

No blisters. No rubbing. Perfect!

I have worn Puresport socks since the start of 2026, and have used them in all 8 of my ultras this year. No blisters, no rubbing, absolutely perfect!

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Gavin,

Thank you for sharing your experience with us! 8 ultra marathons this year with zero blisters or rubbing is an absolute win. We're proud to have our socks keeping you moving comfortably across every mile.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Perfect

Perfect! All of their products are such great quality, delivery is quick and they do some great deals!

19 de agosto de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Riley,

Thank you so much for the review! We’re delighted that you’re loving the product quality, fast delivery, and deals. Your support means a lot to us!

For the long run,
Team Puresport

Valorada con 5 estrellas sobre 5

Great products and an even better community

Been using PureSport for a little while now as I’ve got more and more into running, and I’ve been really impressed.

The electrolytes and gels have become part of my regular training and long-run fuelling, and I’ve recently added the creatine, magnesium and a few other bits into the mix too. The new pomegranate flavour is absolutely bang on as well.

Would happily recommend.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Sukhraj,

Thank you for sharing your review with us! It’s great to hear our gels, electrolytes, and pomegranate flavor are powering your running and training routine so well.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

the best products I’ve used for all…

the best products I’ve used for all sports - from marathons to cycling. Great value for genuine quality products!

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Harry,

Thank you so much for the review! We truly appreciate your trust in Puresport to power your athletic performance from marathons to cycling.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Always amazing quality and perfect for…

Always amazing quality and perfect for my running and gym workouts. I use the electrolytes daily and the gels on long runs, the clothing has never been a problem always top quality and wears really well during activities

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Jay,

Thanks for your review!

Love hearing that our gear and daily fuels hold up to all your runs and workouts.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

Having used loads of other brand…

Having used loads of other brand products before arriving at Puresport, I’m gutted it took me so long to make the switch. They’ve kept me consistent sharp in all facets of my training whether that’s recovery, performance, fuelling or anything else. Great service, even better products!

29 de agosto de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Tony,

We’re just glad you made it here in the end! Thank you for trusting us with your performance, recovery, and consistency across the board.

For the Long Run,
Team Puresport

Valorada con 5 estrellas sobre 5

The best products to fuel my workouts…

The best products to fuel my workouts and to help with my recovery!!!

27 de agosto de 2026
Opinión espontánea
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Respuesta de Puresport

Hi Ffion,

Short, sweet, and straight to the point... we love it! Thanks for letting us be a part of your workout and recovery routine.

For the Long Run,
Team Puresport

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