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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Verified with rep (Benjamin), that transfer took place. WIFI calling was disabled, I still had eSim from Mint Mobile onboard. Every time I tried to place a call, SIM choice would appear. Benjamin led... Ver más

Valorada con 5 estrellas sobre 5

I HAD been a Verizon customer for 20 years. My last full Verizon bill was $158. My first full PureTalk bill was $57. Don't think about switching, just SWITCH. Switched two lines at different times.... Ver más

Valorada con 2 estrellas sobre 5

I have had several incidents of dropped calls since I joined your company. I have also had calls go directly to voice mail with out my phone ever ringing first? I have also had events where large ec... Ver más

Valorada con 5 estrellas sobre 5

We appreciate the fact that we are able to choose a plan meets our needs. We do very little talking and texting compared to the majority, and we have been able to purchase a plan that helps us save mo... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 10% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Great representatives

Every one of your representatives I spoke with while making the transition was very personable and helpful. I appreciate their service to me even though I am a tech dolt. Thanks!

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Company

Customer Service is excellent. Pricing is excellent. Veteran-led company; LOVE rounding up payments to support Americas Warrior Partnership!
I wish I would have switched to Puretalk a long time ago…..

5 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Dosn’t work well with WiFi calling

Dosn’t work well with WiFi calling. Lot’s of dropouts. Have to turn off WiFi often. Works after that.
Coverage is ok but not as good as Verizon in my area even though the AT&T tower is only 2 miles from here and Verizon is 10 miles. Risebroadband tower only one mile line of sight. I do have a 5G amplifier on the house. Time always.

31 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far so good

So far so good, we’re a few months in. We’ve changed from AT&T to pure talk. Our service has been solid, our bill incredibly affordable.
We are extremely happy! Glad we switched!

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

There was a few issues in transferring…

There was a few issues in transferring information from my phone, however everybody that I encountered at Pure Talk took more than enough time to help resolve these issues. Probably the fact that I had a Motorola phone seem to be the biggest issue, everyone at you break it I fix it store said the same thing. Now that everything is on autopilot, I'm on the lifetime $30 plan. So all is well, thank

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the service

Very happy with the service. I live way out in the country and very few phone companies work out here. The customer service is very helpful. It was the price that made me switch we were previously paying $345 for three lines. We now pay $100 for those same three lines.

7 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Service for the Best Price!

I signed up for Puretalk a few months ago and I am extremely happy. The service is great and even better then the previous mega company, AT&T, I was using that always had dropped calls. No hassels to switch. No wait time when calling Customer Service. The representatives were very nice, helpful and easy to understand. I especially enjoy the low, low cost for Puretalk's better service!

2 de diciembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Callers often get my voice Mail

Callers often get my voice Mail, even when I am standing beside them and have very good signal strength. Sometimes I have to restart my phone in order to begin receiving calls again.

2 de marzo de 2026
Opinión espontánea

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