Purewines Opiniones 

19
TrustScore: 3.5 sobre 5

3,7

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Información sobre la empresa

  1. Tienda de vinos
  2. Club de vino
  3. Mayorista e importador de vino

Escrito por la empresa

Pure Wine’s mission is to source, present and supply wines that are made naturally as a batter alternative to conventional wines in the UK. We import our wines directly from natural producers. This means our bottles come straight from the vineyard to you, without any additional cost, and for the majority of our bottles, you won’t find them anywhere else.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(19)

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Valorada con 4 estrellas sobre 5

Long wait happy outcome …

Ordered again because the last wine came quick and tasted good, this time I’d ordered 5 bottles over 16 days ago and I had no contact from the company, however i did managed to get in contact with them and they explained there had been a problem with the orders on that day and the orders hadn’t been sent to the warehouse for shipping, unfortunately this meant one of the bottles i had ordered went out of stock but was replaced by a better one and an extra bottle was thrown in too apologise for the mistake

17 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company

Avoid this company. I ordered 12 bottles of wine and only received 11 bottles. To make it worse, 4 out of 11 bottles were substitutes. I received my order almost a week after the 'next day' delivery that was promised. I have emailed the company at least four times in the six weeks since my order to resolve this, but all I get are promises to "follow-up" which then fails to occur.

29 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting wine and customer service

In December 2022, I bought 6 bottles of expensive French wines, total value £129.
Over the next four months I opened the wines when we had guests.
Out of the six bottle only one was drinkable, the others were awful vinegar tasting and two were fizzy as if they were still fermenting.
In February, I emailed the company and received no reply.
In April, my daughter telephoned the company and received no reply after waiting 90 minutes on the phone.
The following day she spoke with one of the company call takers who said the matter would be passed to their customer services team. A week later and I still haven't received any contact from the company.
I have learnt an expensive lesson about trusting small wine dealers online!

1 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible Customer Service

My aerator would not stay in the bottle after a couple pours… customer service NEVER responded to me. I requested help twice - no response.
Horrible Service!

7 de noviembre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Impure wines.

Impure wines.

2 stars for refunding one bottle.

But 3 out of 12 wines were bad. (One overly vinegar/corked, two tasted of TCP) at around £18 a bottle for bad wine. Never coming back.

There is no quality checking!

P. S. I love lambiek geuze and brew my own natural perry no added yeast or sulfite.

10 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pure Wines The Rolls Royce of Wine Distributors

I have been ordering from Pure Wines Uk for around 3 or 4 years now, Right since the company started and from the beginning and all throughout I have received gold standard service, advice and guidance in the finest natural wines available. The passion and knowledge this company have is unrivalled and I will always be grateful for the amazing things I've learned about the fascinating world of natural wines all the way down to the difference in Organic, Bio dynamic,Natural and Vegan. Thank you!!!

Shane Cunniffe

13 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service - Highly recommended

Great experience, highly recommended, I would give 10 stars if I could. One of the bottle that I have ordered was out of stock but Guy, the owner, promptly guided me into a replacement purchasing; he's an expert in natural wines and knows everything about the wines he's selling. I used to buy the same wines in another place in London but purewines offers great deals and the prices are very honest, so, chapeau Guy and Purewines!

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend this company

Highly recommend this company. Guy, the owner, is a font of knowledge on natural wines and is happy to chat over the phone and make suggestions. He is very approachable, not snooty as so many wine dealers can be and I was delighted with my purchases.

15 de febrero de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Repeat order says it all!

I've just placed my third order with Pure Wines and that shows has pleased I am with them! The service is very good, the wine is excellent value and interesting, and the website is much more accessible than other options for natural wines. I'm sure I'll be back for more!

8 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite wine company

My favourite wine company.

The owner is a truly passionate person who is more than happy to share his knowledge with you when deciding orders. I have learnt a lot from Guy. If you live in London visit the warehouse on a Friday, he is great at try before you buy!

Great value, great offers, great wine - wonderful customer service

Only critique - The website needs to be optimised for mobile in my opinion. Also difficult to find favourites, as the URL is not linked by a button on the website.

28 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely mind blowing wines

Absolutely mind blowing wines. We ordered one of their value packs and have had 3 different wines so far and can’t wait to open the rest. Worth every penny.

2 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Wine!

Excellent Wine!! Very smooth , fruit and fresh!
I can't wait to try the other wines!
🤩🤩🤩🤩

1 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best wines I've ever had so far

Best wines I've ever had so far. I ordered 2 red and 1 white, but I have to confess that fell in love with Chateau le Geal, one of my fave wines. The delivery was very fast delivery too. Highly recommend it!

1 de noviembre de 2018
Opinión espontánea

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