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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I called customer support about a wrong assumption I had made in ordering. The lady was very helpful and followed through with what she said she would do in my behalf. I have had another person also r... Ver más

Valorada con 1 estrellas sobre 5

I attempted to order a Puriproduce vegetable cleaner. Not sure what happened, however we received a product that is nothing like pictured, product came with NO instruction manual, and everything on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I read an independent review of several products, with Puribreeze the #1 choice. I visited their site, read the succinct information, and a few testimonials, and their guarantee. I ordered and was imp... Ver más

Valorada con 4 estrellas sobre 5

I am in the middle of action with the company so I can't record my experience from start to finish. I found that an order had gone through for 2 of the items I wanted not one as I expected, so I immed... Ver más


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

The Customer Support Really Supports the Customer

When I contacted customer support to explain my disappointment with my order, Jamaica II listened patiently and immediately contacted her supervisor. After more feedback from me, she again contacted her supervisor and they came up with an acceptable solution for me.

19 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer support

I called customer support about a wrong assumption I had made in ordering. The lady was very helpful and followed through with what she said she would do in my behalf. I have had another person also reach out to me after the initial call. Everyone I have delt with offers very helpful customer support.

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer Beware

I attempted to order a Puriproduce vegetable cleaner. Not sure what happened, however we received a product that is nothing like pictured, product came with NO instruction manual, and everything on the outside box was Chinese print. Attempting to return the order, we'll see what happens.

Same product available on Amazon for $30.00!

1 de mayo de 2026
Opinión espontánea
Logotipo de Puribreeze

Respuesta de Puribreeze

Hello Connie,

Thank you for the review.

We'd like to learn more about how PuriBreeze can better suit your needs. As we could not locate your PuriBreeze order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Kayle from PuriBreeze

Valorada con 2 estrellas sobre 5

We saw the ad on TV went to check it…

We saw the ad on TV went to check it out online saw the price that they were trying to charge and decided not to order it. Then we get it in the mail a few weeks later not happy with his experience.

16 de mayo de 2026
Opinión espontánea
Logotipo de Puribreeze

Respuesta de Puribreeze

UPDATE

Hi there,

Thank you for sharing your details.

Your order has been located, and a support agent is now reviewing the situation to ensure this is resolved promptly. We appreciate your patience and will follow up shortly.
__________________________

Hello there,

Thank you for bringing this to our attention.

We want to learn more what happened with your PuriBreeze. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Kayle from PuriBreeze

Valorada con 4 estrellas sobre 5

I am actually at the beginning of the experience

I am in the middle of action with the company so I can't record my experience from start to finish. I found that an order had gone through for 2 of the items I wanted not one as I expected, so I immediately requested that the order be changed to just 1 (ie just 1 minute later), which the company said I could do if I did it quickly. The helpline came back to me to say it was too late to change the order as it was already being actioned, which could not have been possible in the timescale. However I was told I could return the deleivery on arrival. I am at that stage now.

19 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM ALERT

This product is a toal scam, the company took over £140 out of my bank eventhough it was advertised at half price. I was sent two neither of them worked. PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY. It does not deserve any star but you can't review without giving a star rating.

This is their reply
Reply from Puribreeze

17 hours ago
Hello there,

Thank you for reaching out and sharing your experience.

For transparency, we want to assure you that our system does not charge customers automatically. The total amount charged is based solely on the quantity of products selected and confirmed by the customer during checkout, including any add-ons.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.

We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Kayle from PuriBreeze

23 de marzo de 2026
Opinión espontánea
Logotipo de Puribreeze

Respuesta de Puribreeze

Hello there,

Thank you for reaching out and sharing your experience.

For transparency, we want to assure you that our system does not charge customers automatically. The total amount charged is based solely on the quantity of products selected and confirmed by the customer during checkout, including any add-ons.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.

We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Kayle from PuriBreeze

Valorada con 2 estrellas sobre 5

Product to nearly a month to receive…

Product to nearly a month to receive and was not what I expected compared to advertisement

4 de mayo de 2026
Opinión espontánea
Logotipo de Puribreeze

Respuesta de Puribreeze

Hello Stephen,

We regret to hear that your experience did not meet that standard. Your feedback is extremely valuable and will help us improve.

After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Kayle from PuriBreeze

Valorada con 2 estrellas sobre 5

Conflicting and confusing instructions

1) It took a very long time to receive my package. When I finally received the package, and I read the instructions, the instructions were in broken English which made the actual instruction very conflicting. For example - you are not to submerge the product in water because it may short circuit the unit; however, you are to submerge the unit in water in order to clean the fruits and vegetables.

29 de abril de 2026
Opinión espontánea
Logotipo de Puribreeze

Respuesta de Puribreeze

UPDATE

Hi Gloria,

Thank you for this information.

After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.

If you have any further questions, please do not hesitate to contact us again.
________________________

Hello Gloria,

Thank you for sharing your feedback, and we're saddened to hear that PuriBreeze didn't meet your expectations.

Your concerns regarding product quality are important to us, and we want to learn more about your experience with PuriBreeze.As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Kayle from PuriBreeze

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