Purple Leaf was very instrumental in helping me to acquire the parts that I needed, they did not hesitate to ensure that I got the appropriate part in a timely manner. I surely appreciate their help a... Ver más
La empresa ha respondido
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Purple Leaf was very instrumental in helping me to acquire the parts that I needed, they did not hesitate to ensure that I got the appropriate part in a timely manner. I surely appreciate their help a... Ver más
La empresa ha respondido
Excellent service de livraison et de communication. J'ai acheté 2 pergolas et un ensemble de chaises longues. Instructions facile pour l'assemblage. Très bonne qualité des produits et style moderne. J... Ver más
La empresa ha respondido
The product overall is a great product. However it arrived with a lot of damaged and unfinished parts. One column was dented, another was scratched, some parts had unfinished painted sections and ma... Ver más
La empresa ha respondido
The pergola arrived within 3 days of ordering and was extremely well packaged. the instructions were quite good for the assembly. I had some questions for them, but I was only able to communicate th... Ver más
La empresa ha respondido
PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.
Shopping online was simple. Price was right and quick delivery. I would recommend it to everyone!
Company’s customer service is top-notch. I had a question about a discount, and they handled it within 24 hours.
The product itself is so good, I was honestly shocked that people still make quality like this. I’d recommend Purple Leaf products and the company to everyone.
Very quick delivery and excellent customer service. They responded next day to emails with tips and help
Customer Service is outstanding. The Purple Leaf rep went above and beyond to ensure I had the information I needed for my inquiry and provided the solutions to resolve my issue. I was grateful for the attention to detail.
Still winter here will set up in the spring all great so far
We love the new cover for our umbrella but had to wait weeks to order it as it was out of stock.
I ordered a spare umbrella cover!
It was not in stock back in June
Honestly forgot about it. However when I ordered it they said when it is back in stock they would contact.
6 months later they indeed contacted me. Whom ever was doing emails was pleasant and helpful clearly very good at customer service.
I really appreciated the quick response to all my emails. I also appreciated receiving some extra screws to replace the ones that were lost
I am so looking forward to the spring when I can put it up again. Thank you
Good quality cover purchased it to use as a cover for our umbrella hoist clothesline. Dimensions described were accurate. Will last for years to come.
I had to order a replacement item for my pergola. They were amazing to deal with and timely. The price of the product was very affordable and came very fast. I’m more than impress with my pergola and the customer service I received.
Cover for umbrella ordered and received, all was as expected and promptly shipped.
Alex promptly returns emails and was very helpful. We are happy with the quality of our umbrella.
We ordered a Beige Retractable pergola with sun shade canopy Natural wood grain frame. It was delivered in 2 days, well packed, well labeled and no missing parts, easy to install, stylish, well built, attractive price for the fall sales. What more could you wish for?
Your rep Zoey 's attention to detail and quick supply of a part that was broken in transit was excellent.
The cantilever umbrella is just what we need and appears to be well constructed.
Excellent product, easy to install and looks great. Allows us to use our west facing deck on the hottest summer day. Customer service was excelletn
I putchased one of Purpleleaf's 9 x 12 ft. Umbrellas along with a cover. This was putchased at different dates. Delivery was prompt. Unfortunately the umbrella had missing parts which I discovered upon putting it together about a month after purchase. I contacted Purpleleaf and explained the missing parts, they were very gracious in sending me the missed parts. Their customer service was outstanding and I would highly recommend to anyone therir poducts.
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