Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purple Leaf was very instrumental in helping me to acquire the parts that I needed, they did not hesitate to ensure that I got the appropriate part in a timely manner. I surely appreciate their help a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service de livraison et de communication. J'ai acheté 2 pergolas et un ensemble de chaises longues. Instructions facile pour l'assemblage. Très bonne qualité des produits et style moderne. J... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The product overall is a great product. However it arrived with a lot of damaged and unfinished parts. One column was dented, another was scratched, some parts had unfinished painted sections and ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The pergola arrived within 3 days of ordering and was extremely well packaged. the instructions were quite good for the assembly. I had some questions for them, but I was only able to communicate th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles de exterior
  2. Proveedor de sillas de bar
  3. Constructor de porches y pérgolas
  4. Constructor de glorietas
  5. Contratista de solarios

Escrito por la empresa

PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

Top-Notch Customer Service & Surprisingly High Quality

Company’s customer service is top-notch. I had a question about a discount, and they handled it within 24 hours.
The product itself is so good, I was honestly shocked that people still make quality like this. I’d recommend Purple Leaf products and the company to everyone.

7 de febrero de 2026
Valorada con 5 estrellas sobre 5

Customer Service is outstanding

Customer Service is outstanding. The Purple Leaf rep went above and beyond to ensure I had the information I needed for my inquiry and provided the solutions to resolve my issue. I was grateful for the attention to detail.

12 de enero de 2026
Valorada con 5 estrellas sobre 5

I ordered a spare umbrella cover

I ordered a spare umbrella cover!
It was not in stock back in June
Honestly forgot about it. However when I ordered it they said when it is back in stock they would contact.
6 months later they indeed contacted me. Whom ever was doing emails was pleasant and helpful clearly very good at customer service.

16 de diciembre de 2025
Valorada con 5 estrellas sobre 5

5* with no hesitation for delivery and the product

We ordered a Beige Retractable pergola with sun shade canopy Natural wood grain frame. It was delivered in 2 days, well packed, well labeled and no missing parts, easy to install, stylish, well built, attractive price for the fall sales. What more could you wish for?

26 de septiembre de 2025
Valorada con 5 estrellas sobre 5

I putchased one of Purpleleaf's 9 x 12…

I putchased one of Purpleleaf's 9 x 12 ft. Umbrellas along with a cover. This was putchased at different dates. Delivery was prompt. Unfortunately the umbrella had missing parts which I discovered upon putting it together about a month after purchase. I contacted Purpleleaf and explained the missing parts, they were very gracious in sending me the missed parts. Their customer service was outstanding and I would highly recommend to anyone therir poducts.

8 de octubre de 2025

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