I ordered two puzzles as gifts but when they arrived there was no photo of the puzzle on the box, thereby making it impossibly difficult to do. Apparently I chose category 3 which doesn't have a pict... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We have bought 2 puzzles now. Quality is excellent and delivery was fast. I am about to buy the frame and glue. When ordering, make sure you choose a photo that will make a good puzzle, and not just... Ver más
Thought I would treat my daughter to a personalised advent calendar as it was the first one with her daughter and my granddaughter. Everything looked good until there was one piece missing out of t... Ver más
This is not a UK company They do not deliver as promised and then hide behind terms & conditions. Ruined a lockdown birthday surprise for my 75 year old Mother. Wish I'd read Trust pilot first.... Ver más
Información sobre la empresa
Escrito por la empresa
A photo puzzle is always a great gift idea. We offer photo puzzles with 100, 200, 500, 1000 or even 2000 pieces and the heart-shaped jigsaw puzzle with 600
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de puzzleYOU UK
Excellent puzzle
I bought 2 puzzles
I bought 2 puzzles! One for my husband’s lockdown birthday and the other for my best friend’s 70th. Both arrived very quickly and were even better than I’d hoped! Wonderful presents!
Excellent as a surprising gift
Quick, well packaged and good clarity.
Highly recommend
I ordered a jigsaw as a present
I ordered a jigsaw as a present. It hasn’t been completed yet but it looks to be good quality. The service was first class, kept me informed about the order throughout and delivery was good.
Birthday gift…
Brilliant..really good photo quality and quick service...was brought as a birthday gift and went down really well
Great quality product bought as a gift…
Great quality product bought as a gift and was well received, delivery was swift. Overall very satisfied purchase
Jigsaw picture perfect.
I love jigsaws and especially those made from family photos. Sent this last one to celebrate 70th birthday and it was very well received. There are no quality issues at all and speed of response and delivery exceeded my expectations. Highly recommended.
A Little more guidance on picture suitability would have helped
Whilst I cannot fault the company for the service given in terms of timescale and producing what I ordered, I would have not gone for the option I chose had a little more information been given regarding quality and suitability of my photograph original. My picture was black and white (golden wedding so 50 years old) and I chose a 2000 piece puzzle. This puzzle was a surprise gift for my wife who is an avid puzzler however, because the picture is black and white there is very little variation in colour/shade to aid in identifying and selecting pieces. With the benefit of hind sight, I would have gone for a smaller puzzle with less pieces. Had advice been given about picture suitability I would have made a better informed choice of puzzle size.
Excellent product
My partner and I had great fun completing our photo montage puzzle, the quality is excellent and it's well worth it.
Easy to use and quick delivery.
Great product!
Great product, well made and beautifully presented
We were very pleased with the puzzles…
We were very pleased with the puzzles and would order others again!
Would give ten stars if possible
Have used this wonderful company a few times now, each time the puzzle is a delight to work on, and to give as a gift. Hoping to have many more occasions to use them in future. Service was excellent at all times.
A fantastic website to surprise…
A fantastic website to surprise someone, so easy to use & from the start to end product being delivered is professional. You are kept up to date on how things are going.
first class present for someone
excellent present for a loved one or friend
Very good quality
Very good quality. A perfect gift. The recipient was delighted.
Bought as a present for family member…
Bought as a present for family member who is really enjoying putting a personal puzzle together
Great product and delivery
Thanks
Cant provide deliveries on time
Cant provide deliveries on time. False advertising.
Amazing customer service
Had a problem with a puzzle previously gifted to me by a friend but Anna Lenfers sorted it out for me quickly and courteously. Amazing customer service. Would definitely recommend to friends and family. Thank you Anna.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







