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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'd tried various online data sources to track down someone who had agreed that he owed me a mid-five-figure sum, and then disappeared. NAI found his new location in one day- a gated situation, so ser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When I first hired NAI to get pictures Of my alleged daughter I was a nervous Wreck. Would I get a call from my Ex saying there were suspicious looking Men outside her house with cameras.... Ver más

Valorada con 5 estrellas sobre 5

Darrin Thank you for helping to resolve a difficult family situation so quickly and professionally. You helped to save a life. We are so thankful to you and your staff at NAI. Darrin was wonderf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There will never be enough words or the right words to express my gratitude. I dealt with Darrin who was always available to work with me regarding my husband's infidelity. Darrin had compassion and e... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Investigador privado
  2. Detective privado

Información proporcionada por diversas fuentes externas

We are a licensed and bonded private investigator firm that has been conducting professional investigations and surveillance worldwide for over 45 years. We have the private detectives, resources, and knowledge you need for any one of our personalized services. NAI has set the standard in the industry with our proven methods and results. Our private investigators have the credentials and expertise needed, having solved thousands of cases for our clients. We will gather the evidence needed to solve your case. With thousands of satisfied clients, we are the private eyes to count on for help.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

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Valorada con 5 estrellas sobre 5

Exceptional service from North American…

Exceptional service from North American Investigations—professional, efficient, and they got me exactly the information I needed within days. So grateful for the peace of mind. I wouldn't hesitate to recommend them to anyone in need of investigative services.

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

professional

When I reflect on my experience with NAI, these are the two words that come to mind: integrity and professionalism. Their meticulous approach has been truly commendable. From start to finish, NAI ensures thorough documentation, including precise photographs that serve as indisputable evidence. This level of attention to detail instills confidence in their work and reassures clients of their reliability. Additionally, they execute tasks with finesse, without ever risking exposure. In conclusion, North American Investigations has earned my recommendation.

6 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mine was a missing person case

Mine was a missing person case. It was my son. He had been missing and my daughter-in-law only alerted me 3 or 4 days later. Having been in touch with the Suffolk County Police Department in New York, I realized nothing was getting done because my son was an adult. I searched for a private investigator online and found Darrin Giglio and his company. It was the best result. Darrin and his team ended up finding my son’s body and that of another young victim AND was able to determine who was responsible for this heinous murder. All the evidence was then turned over to local law enforcement. The perpetrators were convicted and sentenced. With Darrin’s team, NOTHING would have been done and I would’ve been left with a missing son all these years and the criminals would’ve still been on the streets! Just a last word: my choosing Darrin and his team, in my opinion, was a Godsend!

16 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worried Mother ..

I am very pleased with Darrin G - he was professional, compassionate and did the work I asked quickly and efficiently. As a parent I have had many sleepless nights worrying . He put my mind at ease. Thank you Darrin !

17 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

TRUST these guys

I never imagined hiring a private investigator, but my world got complicated. These guys figured something out that I would NEVER have been able to figure out on my own. Clear communications, results. Delivered exactly what I've been wishing for years - resolution to a vexing problem.

3 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional and discrete

I was nervous about reaching out to an investigator, for the numerous possible ways it might have backfired if handled poorly. I worked with Darrin Giglio, who from the first moment was incredibly helpful and professional. He understood and respected my concerns, and conducted himself and the activities of his team perfectly and discretely. I got some valuable information that I was looking for, and was able to remain confidential the whole way. I’d definitely go to Darrin and his company again if I ever need this type of service in the future!

10 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had struggled for months to track…

I had struggled for months to track down a person critical to the research I am conducting for a book. I found North America Investigators online and called their 800 number. Darrin answered and dealt with my query clearly and efficiently. I received the person's contact details within a couple of days. I was very impressed!

22 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Missing person found

Darrin recently helped our family to locate a loved one. His team handled the situation in a caring and discreet way. I was amazed at how quickly they succeeded in locating the family member. He returned each call/ email we sent and gave us regular updates. He completed the mission in less than three days. He was very professional, clear in communication and transparent in describing the investigation cost upfront. I highly recommend the services of North American Investigations.--JM

6 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

NAI Made Game-Changing Discoveries On My Behalf

I needed a PI to investigate a sensitive matter I had a hunch was not as it seemed. NAI's intel upon conducting a thorough background check completed transformed my view of the situation allowing me to assess my options with clarity. The information he discovered was game-changing for me. I highly recommend NAI to others in need of PI services.

4 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

FANTASTIC!

FANTASTIC!! I had a difficult situation that I turned to Darrin Giglio at NAI for help. From the first time I contacted them, they were helpful and professional. Pricing was always put in writing and was transparent. Communication was stellar and follow-up was terrific. They got the job done and made sure to fill out the paperwork I needed to move forward. On a personal note, they followed through and checked up on me throughout the process. Darrin Giglio was efficient, thorough and kind to me at this difficult time. I cannot recommend them enough and Darrin in particular

5 de abril de 2021
Opinión espontánea
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Respuesta de North American Investigations

Jocelyn,

It was a pleasure dealing with you. I am glad we were able to assist you especially under the circumstances and time crunch. I really appreciate the review, thank you.. Good luck in court, I am sure you will win.

Kind Regards,

Darrin

Valorada con 5 estrellas sobre 5

Darrin was a very professional and…

Darrin was a very professional and handled my case with great care. He kept me informed regularly and gathered the information that was needed. He also worked with my limited budget. I would recommend him highly.

17 de marzo de 2021
Opinión espontánea
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Respuesta de North American Investigations

M,

It was a pleasure dealing with you and your team. I am glad we were able to get the needed information as you really needed to make some changes. I wish you the best and certainly appreciate your time in giving me a review. I know how busy you are. Thank you again!

Kind Regards,

Darrin

Valorada con 5 estrellas sobre 5

Professional, Private, and Confidential

Darrin performed outstandingly in providing investigative information which was extremely pertinent for my use. Darrin was extremely professional, well versed, and always available even on short notice. I would highly recommend Darrin for any type of investigation at all levels of confidentiality.

2 de marzo de 2021
Opinión espontánea
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Respuesta de North American Investigations

Thank you so much for the review Lucy it is greatly appreciated.

I wish you the best

Kind Regards,

Darrin

Valorada con 5 estrellas sobre 5

Outstanding.

I could not have selected a better company to get the job done! I highly recommended.

18 de diciembre de 2020
Opinión espontánea
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Respuesta de North American Investigations

Nora, thank you so much for the review. We know each other for a long time and finally you needed me to investigate a matter for you. I am glad I was able to help.

Kind Regards,

Darrin

Valorada con 5 estrellas sobre 5

Quick and Thorough

My husband and I contacted Darrin with our inquiry and within a day we had answers to our questions. He and the private eye assigned to us, quickly discovered what we wanted to know but could not discover on our own.

17 de diciembre de 2020
Opinión espontánea
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Respuesta de North American Investigations

Diane,

It was a pleasure dealing with you and your husband. I am glad we were able to help answer your questions with some facts. I really appreciate the review. I wish you both the best in all your endeavors.

Kind Regards,

Darrin

Valorada con 5 estrellas sobre 5

Critical nanny background check!

I would always recommend having a check on a potential nanny and Darrin was who I went to after many free consultations. He was able to very quickly uncover some inconsistencies in her past work history. I highly recommend Darrin because he is sincerely interested in getting the truth for his clients to enable them to make the best decisions for the families.

28 de octubre de 2020
Opinión espontánea
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Respuesta de North American Investigations

S,

Thank you for the review. I am glad I was ablate help and make sure you did not hire the wrong person especially care for your child. Be well.

Kind Regards,

Darrin

Valorada con 5 estrellas sobre 5

Nothing but the best...!

I was caught in an unfair situation after many years of trust in a marriage being broken. I spoke with Darrin Giglio several times and used his many years of knowledge and expertise for surveillance. Darrin Is a true professional and is available throughout the investigation. I leaned on Darrin and his team several times, in sporadic and contiguous surveillance. Locally and afar, in my case nothing was found but each time information was sent over in real time. My issue has been put to rest for now, but I will lean on Darrin again in the future. Thanks for handling a sensitive matter professionally with discretion. I thoroughly recommend Darrin and NAI.

10 de octubre de 2020
Opinión espontánea
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Respuesta de North American Investigations

K,

Thank you so much for taking the time to write such a great review, it is greatly appreciated. It was a pleasure dealing with you although I know you were going through a difficult time. I wish you all the best. Be well.

Kind Regards,

Darrin

Valorada con 1 estrellas sobre 5

This company literally regurgitated the…

This company literally regurgitated the same information that I gave them during the intake. I paid them over $2600 upfront. They responded by copying and pasting my intake details and emailed it back to me as their "findings". NAI is dishonest and unprofessional. So much so that they misled me into believing an authentic investigation would take place. 

Looking back, I should have suspected that NAI wasn't a reputable company. They have less than 10 reviews. Their yelp has a total of four reviews. I also suspect that the handful of reviews are from NAI's family and friends.

NAI did no investigation whatsoever. After receiving over $2000, NAI copied and pasted my findings, that they asked me during an interview “give us as many details as possible”. And handed it back to me. Then they dodged my emails. Stating that they were “still investigating”.

And drumroll please, although I’m a woman, he refers to me as a male in various emails. As “Mr”. A telltale sign that they never pursued an investigation. NAI only recalled that I was a woman after rereading my request from the intake interview. NAI preyed on this survivor of stalking for monetary gain. Victimizing me a second time. NAI and its employees knew that they had no interest or skills to pursuing an investigation. 

NAI, run by Darren Giglio ignored all my calls and emails for months. Until I posted a review. They insisted that they were still conducting its investigation. Which was a blatant lie. NAI violated me a third time by revealing why I sought an investigator. It’s sick that he couldn’t recall that after receiving compensation in advance.. Steer clear of NAI. See attached.

5 de septiembre de 2020
Opinión espontánea
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Respuesta de North American Investigations

You were sent your Report of Investigation on 5/22/19 of what we were paid to do. After the receiving the Report you emailed other requests which were outside the scope of the paid investigation.

I am sorry to read this review and I want the opportunity to explain what transpired. You hired us for two separate investigations: one on 5/3 and one on 5/6

1. First Investigation : We spoke on May 3rd you explained that a two separate men where you reside have been stalking, harassing and making your life difficult. You were told by these people that a young girl who was promiscuous lived there before you (at least 9 years ago) and they ran her out. You wanted to try to find her to see if you could corroborate if she experienced this same behavior against you as you had a small claims case since the Police would not help you.

I explained that there were two ways of investigating the matter, the first was conducting an internal investigation in an effort to see if we could identify this particular female. The second option was to conduct field work which would comprise of canvassing, locating and speaking to possible witnesses as well as numerous other related services. You opted to start with the first option. I not only verbally explained to you prior to taking your payment that this was difficult due to the age and limited information but put this in our written agreement which you signed prior to remitting payment. I was extremely clear. Additionally, the people who told you there was this female were people you believed were acting against you, This information provided to may have been all false. We investigated the matter and located many prior tenants but none matching the criteria you gave us. I understand that what you have experienced is frustrating to say the least but we did put the time and effort into investigating the matter. We updated you, we provided you a report. We did not solve the investigation but at no time did we act unprofessional nor dishonest with you, as a matter of fact you always thanked us after to speaking with us and we did not even know you were upset until we saw this review. I would of been more than happy to discuss any of your feelings and the investigation.

2. You hired us again on 5/6. The second investigation was to conduct two background checks to uncover to determine if these individuals possessed a criminal record. We conducted the NY Statewide search as agreed and provided you the results in addition to the other information we obtained. You requested and paid us to conduct these searches in which we did. If you already possessed the same information that has no bearing on what we did. You asked us to conduct the checks and we did. We get paid for our time and efforts.

Again, I am sorry for what you have stated you have been experiencing but we conducted exactly what was discussed and clearly agreed to in writing. Moreover, I called you a few time with the calls never being returned. After reading this I hope understand that at no time were we unprofessional or dishonest with you as a matter of fact I feel we treated you with respect and understanding. I am open to speaking with you on a call. I do not want any client to feel upset but I laid out the expectations clearly and fulfilled what was agreed to.

Valorada con 5 estrellas sobre 5

I retained North American…

I retained North American Investigations after hours of due diligence and research. I had a unique situation that called for an experienced, flexible and more importantly reliable/creditable firm. I spoke with friends and family and believe it or not nobody had a knew anybody knew anyone that was reliable. So long story short, i went with online reviews and that why im taking the time to pay it forward and even write a review. North American Investigations was one of the three companies i called and right out of the gate the choice was clear. I initial spoke with Darrin and from the beginning he not only had all the right answers, he asked the right questions where i knew we was highly experienced and knowledgeable in his field of expertise. We went over the time sensitive situation and quoted me and we were off to the races...! Very few times in this world do people "do what they say/say what they do" and even fewer times do people "under promise and over delivered". This was the situation where Darrin accomplished both. I couldn't be happier with the high level of communication and the ability of this firm to be malleable and adapt to quick changing unpredictable situations. The turn around time for the project was uncanny and i highly recommend these guys to anyone in need of investigative services. 5 Stars all around couldnt be happier ! Will use again

27 de agosto de 2020
Opinión espontánea
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Respuesta de North American Investigations

Pete,

Thank you very much for taking the time to review us as It is greatly appreciated. I am grateful for your kind words. It was a pleasure dealing with you and I am glad we were able to gather the evidence you needed. I wish you the best!

Sincerely,

Darrin

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