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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I got in touch with Pyro, needing prompt support with our fire compliance. We have standards to protect as a future education provider (alternative provision), and we have a timeline to stick to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pyro have been fantastic in all our experiences with them. Daniel is always very helpful and nothing ever seems too much. We have used them at multiple sites for both fire evacuation plans and Fire r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pyro have been brilliant from start to finish. We had Fire Risk Assessments completed at 5 sites. The Customer Service team arranged the visits promptly and the Inspector on the day was very informati... Ver más

Valorada con 5 estrellas sobre 5

Pyro Fire Services have been extremely efficient in helping me organise a Fire Safety Review for two residential flats. Will definitely use them again and recommend to others.

La empresa ha respondido

Información sobre la empresa

  1. Asesor de protección contra incendios
  2. Servicio de prevención de incendios

Escrito por la empresa

Established in 2011, Pyro Fire combines extensive fire expertise with real-world experience and human understanding to deliver thorough, lawful, and reassuring Fire Risk Assessments, Fire Door Surveys and Fire Stopping Inspections. Our team is carefully selected and upskilled from ex-fire service and safety backgrounds. Here to give you peace of mind by providing reassuring advice and a helpful service, with industry leading turnaround times. We take the burden of fire safety away by providing consistent, suitable, and sufficient fire safety reporting. Our purpose is to better protect more buildings and people from the risk of fire.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very Professional Company from the…

Very Professional Company from the initial enquiry With Annette to the actual Survey , Jack from Pyro who carried out the Survey was also professional and very sensitive and respectful to our residents needs. would highly recommend.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional, Efficient and Organised!

Pyro Fire Services have been extremely efficient in helping me organise a Fire Safety Review for two residential flats. Will definitely use them again and recommend to others.

26 de marzo de 2026
Opinión espontánea
Logotipo de Pyro Fire Services

Respuesta de Pyro Fire Services

Hi Chloe,
Thank you for the great feedback, we really appreciate you taking the time to share your experience.
Delighted to hear everything ran smoothly and that we could support you. That’s exactly the kind of efficient, no-hassle service we aim to deliver.
We look forward to working with you again in the future.
Thanks again,
The Pyro Team

Valorada con 5 estrellas sobre 5

Best in the game - professional, efficient, hassle free.

I got in touch with Pyro, needing prompt support with our fire compliance. We have standards to protect as a future education provider (alternative provision), and we have a timeline to stick to.

I made an enquiry using their clean and simple online process, and was contacted by Louise (big shout out, amazing customer service) within a matter of minutes (get in!). One of their specialists, Rich, was out within 2 days, booked in, punctual, and representing Pyro exceptionally well.

Rich was calm (important when talking about fire safety), professional, and efficient. Rich took up only as much of my time as he needed to to get the essential information for his assessment. Rich completed the survey quietly in the background, ensuring not to disturb our office staff.

Long story short, we now how everything we need to be compliant, the best in the game! Thanks team Pyro Fire.

1 de abril de 2026
Opinión espontánea
Logotipo de Pyro Fire Services

Respuesta de Pyro Fire Services

Hi Logan,
Thank you for such a detailed and positive review, it genuinely means a lot to the team.
Great to hear that Louise and Rich looked after you so well and that everything was handled promptly and professionally, especially with your time pressures. We pride ourselves on making the process as straightforward and non-disruptive as possible, so it’s good to know that came across.
We really appreciate the recommendation and look forward to supporting you again as your organisation grows.
Thanks again,
The Pyro Team

Valorada con 5 estrellas sobre 5

Pyro have been fantastic

Pyro have been fantastic in all our experiences with them. Daniel is always very helpful and nothing ever seems too much. We have used them at multiple sites for both fire evacuation plans and Fire risk assessments and they have always been thorough with no issues.
We even had a situation where we had missed an issue on our final draft of the plans but they were so quick to help and rectify this with no impact to our sites.

8 de enero de 2026
Opinión espontánea
Logotipo de Pyro Fire Services

Respuesta de Pyro Fire Services

Hi Izzy,
Thank you for the fantastic feedback, it’s really appreciated.
Great to hear Daniel has been so helpful throughout and that you’ve had consistent experiences across multiple sites. That’s exactly what we aim for. Also pleased we could step in quickly to resolve that final draft issue with no disruption - that responsiveness is key for us.
We look forward to continuing to support you moving forward.
Thanks again,
The Pyro Team

Valorada con 5 estrellas sobre 5

We have recently engaged P_yro Fire…

We have recently engaged Pyro Fire Services to undertake our Fire Risk Assessments and Fire Door surveys and they have provided a great service.

John and Shaun have provided us with clear understanding of what is required when on sitand the on-line reporting system is a significant step forward when managing over 50 buildings and and over 1,000 doors.

The office team have been equally helpful with quick responses to emails and flexibility in working around accessibility issues.

Looking forward to working more with Pyro.

18 de febrero de 2026
Opinión espontánea
Logotipo de Pyro Fire Services

Respuesta de Pyro Fire Services

Hi Mick,
Thank you for the great review, really appreciate you taking the time to share this.
It’s great to hear John and Shaun have provided clear guidance on-site and that the reporting system is helping you manage such a large portfolio more effectively. That’s exactly what it’s designed for, so it’s good to see it adding value.
Also pleased the office team have been able to support with responsiveness and flexibility, we know how important that is when coordinating access across multiple buildings.
We look forward to continuing to work with you.
Thanks again,
The Pyro Team

Valorada con 5 estrellas sobre 5

Fire Door Inspection and Survey

Pyro Fire Services conducted a comprehensive fire door survey at our site.
This was arranged in advance at a time to suit and they came recommended by one of our training providers.
The booking was quick and simple and the the surveyor arrived promptly on the day.
After brief discussions regarding our requirements the survey was completed with little to no disruption to daily operations and a thorough report was provided detailing the findings.
Pyro were happy to assist with advice relating to the remedial works required and, although they do not offer this service, they were able to supply details and make initial contact with a trusted partner who did.
i f there were to be any improvements made it would be that Pyro could offer the service to complete remedial works themselves.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent level of customer service and knowledge

from start to finish, no dramas, excellent communication, fantastic engineer attended site, polite, 0 disruption to operations during his visit, comprehensive report written with both technical specifications and in basic English so the layman can understand it. highly recommend Pyro as a company.

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

Pyro have been brilliant from start to finish. We had Fire Risk Assessments completed at 5 sites. The Customer Service team arranged the visits promptly and the Inspector on the day was very informative. He talked us through the items raised on his visit and made suggestions on how these should be rectified. The written assessments arrived in my inbox withing a few days. A very good service and would recommend

30 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Great company. Excellent service. Our booking was made quickly and easily through the head office. Barry, our fire safety assessor, was extremely knowledgeable and helpful and the paperwork was completed and sent through to us swiftly. I would highly recommend.

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience from start to finish

From start to finish the team so helpful, friendly and really couldn’t do enough to help me achieve the time restraints I had in getting a fire risk assessment. completed site visit was within a week of signing the order. The assessment was again within a week of the site visit. Very clear what tasks I had to do to be compliant. Thank you Sam, Claire Louise and Andrew.

15 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of the best fire related health and…

One of the best fire related health and safety courses I have ever been on. The brochure provided answered all the little questions which don;t normally get mentioned during a normal training course about fire doors, but which us HS people deal with on a day to day basis, for example, I did not know intumescent strips could be painted over up to 5 times. (Not smoke seals). So yes, the brochure was really good. Also the trainer, it was obvious he knew his subject, very much so, and his personality was great, very engaging.

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class

As an FM I have worked with many Fire Door Company's over the years, having had various types and vastly differing quality of reports returned from all. I have to say Pyro Fire Services have not only been a pleasure to communicate and work with but the reporting is first class ! Clear, concise perfect to simply give to a contractor - to not only quote from but to be given on arrival and carry out each repair, all the info needed is there.

20 de febrero de 2025
Opinión espontánea

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