Chigwell Satellite  Opiniones 

205
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very prompt and professional response to my inquiry, suggested an item that would suit my needs, rather than a more expensive model. Once ordered, the product was posted without delay. So yes, I would... Ver más

Valorada con 5 estrellas sobre 5

How very refreshing to find a small family run company that give first class service excellent technical advise and support and all at very competitive prices. They guided me through the alternatives... Ver más

Valorada con 5 estrellas sobre 5

The people at this company and 1000% professional and the service was excellent if fact they could not do anything more to help you . Special thanks to Charlie who was a star and thanks to to the cha... Ver más

Valorada con 5 estrellas sobre 5

Charlie was absolutely great to deal with from start to finish. We needed support with a charity fundraiser in our garden and he talked us through the process every step of the way. The event went w... Ver más

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

With over 20 years of experience, Chigwell Satellite is a trusted UK supplier of new, refurbished, and renewed satellite TV equipment. We specialise in Sky HD, Humax, Manhattan, and BT boxes, and stock a wide range of accessories including remote controls, dish kits, and LNBs. We are also proud to offer professional Starlink installation services and rental options, helping customers across the UK access high-speed satellite internet with expert support. Our reputation is built on reliable service, honest advice, and excellent after-sales care—your satisfaction is our priority.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(205)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding service

I had a problem with my Humax freesat recorder. I could not get the second tuner to work.

Having seen reviews about Chigwell Satellites, I decided to contact them.

Right from the start of the conversation they were kind, knowledgeable and helpful.

They immediately identified the problem. They stayed on the phone and talked me through the process.

I honestly didn’t think people like this existed any more.

I wish I could give them a higher rating.

18 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Good dispatch but no chance of using it as yet as short of info.

Very quick dispatch of the correct item.

Regrettably, using the included paper form as a guide and the Yahoo email address given it was not possible to facilitate a reply from the company regarding a simple query. It has been 3 weeks now.

Until that query is answered it is not convenient (for me) to power up the unit so I have no idea as to whether it will be satisfactory for my needs or not.

Time will tell.

14 de noviembre de 2021
Logotipo de Chigwell Satellite

Respuesta de Chigwell Satellite

We sincerley apologise for this. We have tried to call you on numerous occasions and have left mesages for you to call our team to resolve your issue. The email included on the paperwork was an old email address that is no longer monitored for customer services. This has now been updated. We also include our customer service number for customers to call if they have any questions. We value our customers and always strive to help them the best way we can.

Valorada con 5 estrellas sobre 5

I purchased a Sky plus hd 2tb box and…

I purchased a Sky plus hd 2tb box and it arrived the next day on time. I however had to send the item back and get a refund very good company and good communication from the staff members. I would use their services again if i needed too

28 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Problem with a Sky+ HD box

I had a problem with a Sky+ HD box which was quickly and efficiently solved by the most courteous and professional staff. Very very pleased with the service provided. Couldn’t recommend more highly. C.

26 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great idea

Great idea. I had my sky booster sitting on the landing where it was unsightly and a trip hazard. I'm happy to have found a solution. Very affordable and very easy to fit. 👍🏼

16 de agosto de 2021
Valorada con 5 estrellas sobre 5

Sky Q mini box and router brackets…

Sky Q mini box and router brackets ordered Friday afternoon and arrived Saturday morning ! Used to mount the equipment on the walls, rather than the shelves they were on --- far neater. Look good and I no longer hit my head on the corner of the 'floating shelf in the bedroom !! Really pleased !

5 de agosto de 2021
Valorada con 5 estrellas sobre 5

Thankyou - outstanding customer service.

All I wanted was a Sky box to replace a faulty one.

What I received was the most comprehensive level of service I have received from any company anywhere for a very long time. For free.
Outstanding.

Would have been very easy for Richard to take my money, despatch a box & say "thanks for your business".

He chose to spend a few miutes talking me out of it & explained why.
He succeeded.

So I didn't buy anything from them.
They lost a sale.
And within the time it took me to do what was suggested, Sky works properly again. At no cost.

So if you have a Sat problem, like I had, don't necessarily believe what someone else says. Don't be afraid to ring Chigwell to seek advice before ordering from them.

Yours sincerely,
Mr Extremely Grateful (EU Resident).

17 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, good price and fast delivery

Just wanted to say thanks for the Sky box I recently ordered. It arrived a day ahead of Amazon's "expected delivery date" so all set up for tonight's match!

It was a replacement for an old Samsung Sky+ HD box and am pleased with the smaller size of the Amstrad.

I started to follow the instructions you provided regarding "How to pair your existing subscription card with your new Digibox" and have a few (hopefully positive) comments:

1. Connected new box to 2 satellite cables
2. Connected new box to HDMI socket on TV
3. Connected ethernet cable to network
4. Inserted old viewing card into new box
5. Connected main cable to new box
6. Switched on new box
7. After a while, pressed Sky button on remote handset to wake it up
8. After a while, pressed 106 on remote handset to select a channel
9. Received message that box needed pairing and to click SELECT on remote handset
10. Clicked SELECT on remote handset and box was paired automatically

Might just be my viewing card or software in box has been updated, but there was no need to go into Services > Settings to get Version, Serial, Viewing Card numbers and then contact Sky by phone.

So, very pleased with new box and your speed of service.

7 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better than excellent.

Better than excellent.Would that more companies were able to achieve this unquestionable excellent level of service and advice. Easily rates amongst the very best.

1 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My remote had given up the ghost and so…

My remote had given up the ghost and so I required a replacement. After some searching I did find what I was looking for online. I live in France, which due to Brexit, now proves challenging in acquiring items from the UK! Delighted that this was straight forward as the item wasn't made in the UK. Postage was expensive, however the item was tracked.

14 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and fast delivery

Great service and fast delivery. Clear instructions on how to set the box up (very easy!), and how to make sure the TV was tuned properly. The box turned up two days later it all worked perfectly first time! I am not technically minded at all, so was very impressed that the instructions I was given all worked! Would highly recommend.

12 de junio de 2021
Opinión espontánea

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