Very prompt and professional response to my inquiry, suggested an item that would suit my needs, rather than a more expensive model. Once ordered, the product was posted without delay. So yes, I would... Ver más
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Consulta las opiniones de los clientes
How very refreshing to find a small family run company that give first class service excellent technical advise and support and all at very competitive prices. They guided me through the alternatives... Ver más
The people at this company and 1000% professional and the service was excellent if fact they could not do anything more to help you . Special thanks to Charlie who was a star and thanks to to the cha... Ver más
Charlie was absolutely great to deal with from start to finish. We needed support with a charity fundraiser in our garden and he talked us through the process every step of the way. The event went w... Ver más
Información sobre la empresa
Escrito por la empresa
With over 20 years of experience, Chigwell Satellite is a trusted UK supplier of new, refurbished, and renewed satellite TV equipment. We specialise in Sky HD, Humax, Manhattan, and BT boxes, and stock a wide range of accessories including remote controls, dish kits, and LNBs. We are also proud to offer professional Starlink installation services and rental options, helping customers across the UK access high-speed satellite internet with expert support. Our reputation is built on reliable service, honest advice, and excellent after-sales care—your satisfaction is our priority.
Información de contacto
Unit 18A Radley Green Farm, Radley Green Road, CM4 0LU, Chelmsford, Reino Unido
- 020 36673565
- customerservices@chigwellsatellite.co.uk
- q-view.co.uk
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Excellent service, Quick response, Great Communication
Excellent service. Quick response. An engineer was sent out same day to fix our Starlink Internet system.
Great communication from Charlie in the office, and very knowledgeable Engineer on site..Back up and running same day..Very happy with Chigwell Satellite.
Remote control
I ordered a tv remote from them.it was in a bag all sealed up.it came a lot earlier than they said.it was a good price.will definitely order from them again
Excellent customer service!
Humax HDS
I wanted a specific Humax box which they were advertising via another company. I contacted them about customs duty being paid as it was coming into France. I have heard horror stories of items being charged what can only be described as excessive by Douane. Daniel confirmed that they would be paying the duty at their end and explained the process. I purchased the item and was told up to 7 days and it arrived in 4. Very pleased with the service and very pleased with the item I purchased and much cheaper than other companies. A pleasure to do business with. Thank you.
Item arrived quickly
Item arrived quickly, contact was useful, item was excellent, just as described.
I recently purchased a Sky+HD box and…
I recently purchased a Sky+HD box and was really impressed with the service given by this Company. The instructions given with the box helped me to connect it without employing a technician to deal with it. I emailed about something else and Daniel sent a detailed email explaining how to sort the problem which it did. This Company goes above and beyond - a rare experience nowadays.
Outstanding service
Fast, efficient service and it works perfectly. Outstanding.
Excellent company
Excellent company. Really good customer support. I was personally given telephone support even though the engineer helping me was on holiday in his own time.
Excellent in all areas.Speedy,polite…
Excellent in all areas.Speedy,polite telephone response.Great value and advice.Very speedy delivery,sorting customs formalities etc.Highly recommended wherever you care to live.Thanks all round.This us a genuine review from a first time customer
Quality product at a great price
Quality product at a great price
Purchased a Raspberry Pi 400 which is absolutely fantastic and delivered almost immediately
They even sent me a plug adapter from another supplier for no extra charge.... extremely impressive 5 Star Service
Exemplary Customer Experience
I ordered a SKY+ HD box from the company. It arrived promptly and securely packaged. It looked amazing and good as new. Unfortunately because of circumstances I need to go with SKY Q and therefore return the product.
Absolutely no hassle and very customer centric. Not many of these companies left. Well done.
Great service
Great service, sky box as described. Charlie really helpful, when Sky were not.
Would highly recommend.
We are so impressed with this company
We are so impressed with this company. Great products, amazing service. Charlie was very pleasant and really went out of his way to help. Nothing was too much trouble and he was incredibly professional and knowledgeable. He's a company director in the making for sure and a real asset. The aftercare has been amazing too. 10/10, bravo Charlie!
Superfast on delivery
Superfast on delivery, never even got time to track the package as it arrived within 24 hrs of order. Great service and great products some of which are simply not available elsewhere.
Starlink installation
Having contacted Chigwell Satellite regarding the installation of Starlink I spoke to the very knowledgeable Charlie. Starling v3 does not come with a roof pole but Charlie went out of his way to source me a couple of options. Charlie’s service and communication was outstanding and I highly recommend him.
Des
Very quick delivery
Very quick delivery, easy to to Install with a choice of fixing well worth the price
Great company,Quality product.
I wanted sky box with more storage than my previous one.Brand new.Works perfectly.Easy to order and very quick delivery.
my refurbished devie looked like new
my refurbished devie looked like new. I had a question which they answered by email within minutes. I was very imporessed with the service and will go to them again.
It's not until something goes wrong…
It's not until something goes wrong that a customer finds out how good or bad is a supplier. Purchased a 'renewed' set-top box/recorder from Chigwell, which stopped working properly after a day. I was given technical advice over the 'phone by Richard, and to be honest I was rather sceptical; but he knew what he was talking about. Still didn't fully fix the fault though. Chigwell were happy for me to return the item and refund my money. But I still needed a box. Charlie gave me his time to discuss my options and showed good product knowledge. As a result I've bought a different box from them, which was very promptly dispatched and I'm pleased to say works well. They might not sometimes be as cheap as Amazon for the same product, but what price good old fashioned customer service? I was prepared to pay a bit more and, based on this experience, would do so again, just for the peace of mind. Thank you Richard and Charlie - keep up the good work!
I called with a Sky problem and Richard…
I called with a Sky problem and Richard gave me great advice with no charge. I will definitely go back to them when I need any hardware and would recommend this company to anybody. I wish all companies were like this!
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