I bought an item worth 121.51 ( The luminaire intensive lightening bundle 7 in 1) on the 17th of November. I immediayely cancelled the order and requested for a refund. The order was cancelled fro... Ver más
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Consulta las opiniones de los clientes
The shower gel and body scrub is lovely and my body feels clean after the bath. The half cast carrot lotion is good, I am naturally medium light skined and the lotion brings out that glowness but I a... Ver más
I have been using the Q7 shower since 2010 when it was in a white long plastic. In those days, the shower gel contained exfoliation and whitening. And I stopped that particular one three years ago. It... Ver más
La empresa ha respondido
I was able to buy skin care products and buy products hair treatments in one place. Q7 has baby range and adult range which is beautiful. Received good customer service to help resolve issues experien... Ver más
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Información sobre la empresa
Escrito por la empresa
Q7Paris is a leading skincare and beauty brand providing targeted formulas that are backed by science. At Q7Paris, our ethos is at the heart of everything we do; we are dedicated to providing our customers with safe, effective, and affordable skincare solutions. We develop products using high quality ingredients for complete skincare routines that really work. Formulated in our UK based factory, our products are conceptualised to meet our customers’ needs. At Q7Paris we specialise in skincare for people of colour, all our products have been labours of love, following years of developing tried and tested formulas. The Q7Paris brand has a worldwide reputation for quality ingredients, ultra-safe products and targeted formulas that deliver what they promise. Our beauty range We manufacture all our beauty products in house; in our own manufacturing facility based in England. Q7 Paris products must pass strict processes to make it to our customers; many of our formulas are years in the making before they hit the shelves! Our beauty range is varied yet carefully thought out; we only make products we know our customers will really love. Our popular carrot range is a firm customer favourite, offering a lightening and brightening effect to the skin. Our other hero products include serums, lotions, micellar water, and more recently, refreshing shower gels. The Q7 Paris products are all crafted to provide a luxurious experience, indulging the senses and enhancing skin’s appearance. Following customer feedback, we now have a dedicated baby range, all with unique scents and calming, gentle skincare benefits for your little ones. This range is suitable for the whole family and includes a soothing nappy rash butter, delicately scented baby shampoos and gentle bath time treats. At Q7 Paris, we create ranges that work with your lifestyle; that’s why our specially developed baby range was developed to help you enjoy relaxing time out with your little one. We’ve also recently launched our most potent lightening skincare collection yet; Luminaire. This stunning range offers a powerful skin brightening formula, targeting stubborn skin concerns. Our newly created Aloe Vera Gel range is also now on sale; whether you have sensitive skin or want a long-lasting scent, this range of gels has an instant skin cooling effect, and there’s a product for everyone! To ensure the safety and satisfaction of our customers, all of or products have an anti-counterfeit scratch panel which reveals a unique PIN when scratched. We strongly recommend you do this prior to purchase to make sure your Q7 Paris product is genuine. Fake products can contain ineffective, or worse, harmful ingredients that can cause damage to the skin. Please only text your PIN to 38353, no other number will be able to verify your products are real Q7 Paris items. Professional quality, science backed ingredients Our beauty products are created following years of research and development. Formulated and produced in house in our UK based facility, our ranges are conceptualised and produced by Q7 Paris under our manufacturing parent company 83 Associates. You can rest assured our team of beauty experts oversee the entire creation process, from ingredient lists through to production, only when a product is perfect will it be Q7Paris approved.
Información de contacto
First Floor Greencoat House, 32 St Leonards Road, BN21 3UT, Eastbourne, Reino Unido
- +44 (0) 115 905 9235
- q7@q7paris.com
- q7paris.com
4,4
Excelente
81 opiniones
Ha contestado el 66% de las opiniones negativas
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Service and quality was 5 STAR!!!
21 de septiembre de 2023
Respuesta de Q7Paris Skincare & Beauty
Thank you for leaving us a review. We are happy you love our products and are glad to be of service.
Respuesta de Q7Paris Skincare & Beauty
Thank you for taking the time to leave us this review. We are happy you find our products helpful and promise to continue to make our products even better.
It helps tone and smooth out the skin
It helps tone and smooth out the skin, although have only started using it I can see a bit of difference on my skin. Fingers crossed
2 de octubre de 2023
Opinión espontánea
Respuesta de Q7Paris Skincare & Beauty
Thank you for your valuable review. We are glad you like our product. Your feedback encourages us to keep making our products even better.
Luminaire Total Light Bundle for sensitive, oily & acne prone skin
The shopping and customer service were both good and the products arrived on time.
The packaging of the face serum and face cream was deceptive as both were a lot smaller than I expected.
In terms of the efficacy of the products I have been using them for two weeks now and have seen minimal improvements so, it is probably too early to comment on the efficacy of the products.
4 de septiembre de 2023
Respuesta de Q7Paris Skincare & Beauty
Thank you for taking the time to leave us a review and we are sorry to hear that the product packaging was smaller than you expected.
However, we clearly display the size of every product we sell especially in the name of the product, in this case: 30ml. The product picture also shows the proportion of the actual product in reference to the packaging. Sorry if you have missed these but no deception whatsoever is intended.
As per efficacy, you should start seeing the result soon and we are sure you will love your skin.
Thank you once again for your patronage and interest in Q7Paris.
What I ordered was accurately what I…
What I ordered was accurately what I got!!
7 de septiembre de 2023
Respuesta de Q7Paris Skincare & Beauty
Hi Raphael, thank you for your patronage. Hope to see you again soon.
I made my orders on their website on…
I made my orders on their website on 30th of July 2023, it was my first purchase from the website, surprisingly the next day I logged in to my account and my order have been completely processed and immediately I received a call from Q7 telling me that my orders was ready for delivery because their branch which is in Lagos Nigerian (precisely trade fair) was a bit far from me. Iopted for home delivery which I received my orders the same day. Q7 services is a top notch and delivery was swift.
2 de septiembre de 2023
Respuesta de Q7Paris Skincare & Beauty
Thank you Florence for taking the time to leave us a review. We look forward to serving you for many years to come.
Respuesta de Q7Paris Skincare & Beauty
Thank you for your kind words. We look forward to many years of service e to you.
Quality products tailored to all.
I was able to buy skin care products and buy products hair treatments in one place. Q7 has baby range and adult range which is beautiful. Received good customer service to help resolve issues experience while ordering.
31 de julio de 2023
Respuesta de Q7Paris Skincare & Beauty
Hi Abimbola Adedayo, thank you for your kind words. We are delighted that you are happy with both our products and customer service. We look forward to serving you for many years to come. For a chance to win one of our giveaways, don’t forget to leave us a review on our website too. Just visit the product page of the item you purchased and go to the ‘reviews’ section - it’s fast and easy.
Thank you for your interest in Q7Paris.
Fast delivery!
6 de agosto de 2023
Respuesta de Q7Paris Skincare & Beauty
Thank you for taking the time to leave us a review. We look forward to serving you again.
Quite mild with a delicate smell
Quite mild with a delicate smell. Easily dissolves into skin. My skin looks soft, smooth and very luminous. Highly recommended to people with chocolate skin.
22 de mayo de 2023
Respuesta de Q7Paris Skincare & Beauty
Dear Jennifer, thank you for your kind review which is greatly appreciated. Please note that we have products for all skin types and colours. We look forward to many more years of serving you.
I have been using the Q7 shower since…
I have been using the Q7 shower since 2010 when it was in a white long plastic. In those days, the shower gel contained exfoliation and whitening. And I stopped that particular one three years ago. Its semblance is faked which flocked the market. Meanwhile, the new ones are not bad, very good. But it will be good if you can add shower gel that has exfoliation and lightening or whitening together as the former ones.
26 de junio de 2023
Respuesta de Q7Paris Skincare & Beauty
Dear Richard,
Thank you for your very kind words and for being a loyal Q7Paris customer since 2010. We are very grateful for trusting us to take care of your skin.
Please note that we already have a few shower gel and tablet soaps with both exfoliants and skin lighteners in our range. Below are some links for your perusal.
Once again, thank you for your interest in Q7Paris.
https://www.q7paris.com/product/q7-paris-luminaire-vitamin-c-skin-lightening-shower-scrub-with-glutathione-walnut-lemon-complex-750ml/
https://www.q7paris.com/product/q7-paris-luminaire-sensitive-oily-acne-prone-skin-shower-gel-with-vitamin-c-niacinamide-and-moringa-extracts-750ml/
https://www.q7paris.com/product/q7paris-skin-lightening-soap-with-kojic-acid-and-papaya-200g/
fast shipping
22 de junio de 2023
The radiance this products gives to my…
The radiance this products gives to my skin is next to non😍😍 i'm hooked ****
4 de junio de 2023
Waste of time and money
Waste of time and money. Don’t buy this q7 triple action serum. They say it has arbutin and Kojic acid on the website whereas it doesn’t. Scammers! The useless serum broke me out bad. STAY AWAY FROM IT!!
13 de abril de 2023
Respuesta de Q7Paris Skincare & Beauty
Thank you for taking the time to leave us a review and for stating your views. As a brand, we appreciate every feedback, whether positive or negative, as they all help us grow as a business.
However, we are not scammers and all our ingredient lists are correct as listed. It is very possible that you MIGHT have reacted to the product you purchased but that is the reason, as with every skincare products irrespective of the brand, it is always recommended to do a patch test on a small area of the skin first.
If there is a particular skin care result you are looking to achieve, please feel free to contact us and we will be happy to assist you on how best you can achieve the result using our product range.
Once again, thank you for your time.
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