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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful customer care and service from Linda at Qbis. It’s a family firm and that really shows. I had a problem with a set of lights and Linda responded immediately and her son checked the two sets... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a problem with an item purchased. The company were excellent in responding, made various suggestions which unfortunately did not resolve the problem, and we were subsequently asked to return th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought some christmas lights from QBIS. Unfortunately they arrived with some not working. QBIS were excellent at resolving the issue, offering a replacement, with all postage sorted, no quibbles, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Arrived before expected excellent Quality better than expected Perfect for requirements Effect of sunset micro lights amazing Exactly what I needed for a real fire effect in placed in a glass b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de artículos de iluminación
  2. Tienda de artículos navideños
  3. Tienda de decoración e interiorismo
  4. Asesor de iluminación

Escrito por la empresa

For nearly 20 years, our family business here in Hampshire has been pouring our heart and soul into creating the most magical fairy lights. We're not some faceless corporation – we're real people who truly care about bringing lighting joy to your home and garden. Why choose us? 1. Unbeatable Value: Top-notch, commercial-grade connectable lights at prices that won't break the bank (we're probably the cheapest online!). 2. Unique & Exclusive: Discover our signature Sunset® lights, a mesmerizing blend of yellow, orange, and red hues you won't find anywhere else! 3. Customer Service that Shines: We treat you how we want to be treated! No call centres, just friendly voices ready to help with any questions. 4. From Retail to Commercial: Whether you're decorating your home or planning a dazzling display, we've got the lights for you. If you want something special, we can get it made! Need help or advice? We're always happy to chat! Let our family light yours up this Christmas! LIGHTS FOR SHRUBS & CHRISTMAS TREES 1. 800 Warm White Twinkling LED String 40m Lights on Green Flexible Anti Tangle Wire - https://www.qbis.uk/2p3p 2. 800 Warm White Cluster 10m Lights on Green Wire - https://www.qbis.uk/rxzp 3. Professional Connectable Warm White 10m Fairy Lights https://www.qbis.uk/7r2b 4. Sunset® Yellow, Orange and Red Berry Cluster Lights - https://www.qbis.uk/r3wq BATTERY LIGHTS FOR SHRUBS, WREATHS, GARLANDS - MULTIFUNCTION WITH AUTOMATIC 6 HOUR TIMER 1. 100 Warm White on Green Anti-tangle Wire - https://www.qbis.uk/9qxy 2. 60 Warm White Green Anti-tangle Wire - https://www.qbis.uk/6lgb 3. 30 Warm White Green Anti-tangle Wire - https://www.qbis.uk/lqy2 4. 100 Red & White on Transparent Anti-tangle Wire - https://www.qbis.uk/oibp


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(133)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The delivery was swift

The delivery was swift, and the quality is excellent. These delicate cluster lights are just perfect. I appreciate it!

27 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful customer care and service…

Wonderful customer care and service from Linda at Qbis. It’s a family firm and that really shows. I had a problem with a set of lights and Linda responded immediately and her son checked the two sets of beautiful sunset cluster lights I ordered, posted them super fast, and I couldn’t be more pleased. Lovely company and lovely lights that I think are exclusive to Qbis :)

15 de diciembre de 2025
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your wonderful review Caroline. The Sunset® lights are indeed unique to our company. We're so happy to hear that you like them! Thank you for your support and recommendation.

Valorada con 5 estrellas sobre 5

We had a problem with an item…

We had a problem with an item purchased. The company were excellent in responding, made various suggestions which unfortunately did not resolve the problem, and we were subsequently asked to return the product. This I did two days ago, and in my postbox this morning, I had received a replacement item. Can’t ask for more than that, I’m very very happy with the way the company handled our issue. Thank you again Qbis

7 de diciembre de 2025
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your lovely review. We try hard to treat our customers the way we want to be treated. We're so pleased to hear that you were happy with the service. Your support and recommendation means a lot to us.

Valorada con 5 estrellas sobre 5

Really quick despatch

Good quality item, really speedy despatch with next morning delivery!

12 de diciembre de 2025
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you for your great review Robyn. We aim to dispatch all orders within one working day and we're so pleased to hear that Royal Mail delivered quickly. As a family business, we're very grateful for your custom and support.

Valorada con 5 estrellas sobre 5

Fantastic customer service

My sunset lights stopped working properly after 9 months. I contacted Qbis and asked if they would be able to repair or replace under the warranty. Linda identified the issue and sent out a new transformer to me. It was here within 48 hours and now I have working lights again. The customer service is fantastic and the lights are beautiful. I highly recommend this business.

11 de septiembre de 2025
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your great review. We are pleased to have been able to sort out the issue quickly and it's wonderful to hear how much you like your 120 Sunset Berry Clusters. Your review and recommendation mean the world to us. Thank you!

Valorada con 5 estrellas sobre 5

Customer care is absolutely amazing and…

Customer care is absolutely amazing and so approachable it felt like I was talking to friends. I had a problem with Royal Mail delivery and Linda took over and sorted it out. It’s the sort of company that if you have a problem they will do their utmost to resolve. You can have unforeseen problems with any purchase but not every company works through the problem with you so efficiently and communication was above and beyond. Thank you so much for making life easier. Xxxx

13 de agosto de 2025
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for such a lovely review Rebecca! Being a small family enterprise, we try our best to treat our customers the way we like to be treated. There's nothing more frustrating than speaking to a call centre that don't really care! We are very grateful for your support and recommendation Thank you!

Valorada con 5 estrellas sobre 5

Fantastic…

This is a bit belated but I really wanted to leave feedback for such a great company and excellent customer service. Fantastic communication. I ordered Sunset® Micro Lights, Multi Function Fairy String Lights in red, orange & yellow (With remote control) before Christmas for our disused gas fire space. They were very nice but I wanted to exchange them for the Sunset2 lights so that there was more orange/red glow. Linda and Russell went above and beyond, they are a local company to us which we hadn't realised and they couldn't have been more helpful. Nothing was too much trouble. Really delighted with the Sunset2 and they make the room very cosy and it was perfect at Christmastime. We still use them now. Highly recommended. Thank you both very much. PB

30 de noviembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your wonderful review which has made our day! Being a small family business your review is especially appreciated as it gives future customers confidence in buying from us. We're delighted to hear that you love our lights and that you're still enjoying them! We use our Sunset lights (both versions as we love them!) all year round because we just love the warm and cosy ambience it creates! We are deeply grateful for your custom and support and we look forward to serving you again.

Valorada con 4 estrellas sobre 5

Fab service and good quality feather…

Fab service and good quality feather string lights - although quite a few of the feathers have fallen out already just taking it out of the box. It’s very delicate so tricky to affix I’m sure :)

13 de febrero de 2025
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your positive review. It is quite normal to lose a few feathers at the start. We've had customers use them as part of a fancy dress costume. I do hope you enjoy them. Please feel free to email us if you have any concerns or questions. We're a small family business and we value your custom and support.

Valorada con 5 estrellas sobre 5

Excellent customer care

Bought a set of micro LED string lights. Unfortunately, they suddenly stopped working after a couple of weeks. Contacted Linda at Qbis who provided fantastic customer service. Lights were replaced immediately and the whole process was completely hassle free. Good old fashioned customer service from a family owned business. Highly recommend.

7 de enero de 2025
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your great review Craig. We are pleased to have been able to help you out quickly. Your recommendation and support for our family business mean a lot to us!

Valorada con 5 estrellas sobre 5

Excellent lights

I have placed a couple of orders and all turned up on time, but importantly the quality is really good.
This Christmas I also used ones from last year that I used in my fireplace that I don't light and the red and orange ones look so nice.
Unlike other string lights that use batteries,these last much longer .
Also the plug in timer lights are so convenient.
Would highly recommend this company,so glad I found them last year.

26 de diciembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your 5 star review Teresa. We're delighted to hear that you like your Sunset plug in lights and that they are good quality. Many customers love them for the same reason. We are very grateful for your recommendation and support for our family business.

Valorada con 5 estrellas sobre 5

First time purchasing from this company…

First time purchasing from this company having discovered them accidentally like other reviewers!
I am delighted with my purchase of Micro Lights - just what I wanted and they arrived super quick. I have no doubt I will be purchasing more from them in the future having perused their website!

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

FABULOUS

FABULOUS - Warm White Cluster lights

I discover QBIS by accident when looking on line for cluster lights. I had seen some in a coffee house that I had been to and wanted the same pretty look for my living room. I found, ordered and the lights arrived in super quick time and I am delighted. The lights are just as described, super pretty, good value and look lovely.
The quality of the lights is amazing and the information that came with them is first class. Qbis will now be my go to place for all lights in the future.
Thank you

17 de diciembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

What a happy accident that was! We're so pleased to hear that you like your lights. As a small family business, your support and recommendation mean the world to us and we look forward to serving you again!

Valorada con 5 estrellas sobre 5

Sunset cluster lights.

I bought the sunset cluster lights.
They look great and are well made.
Linda was great to deal with , based on this experience I would recommend qbis lighting.

12 de diciembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your 5 star review! We're delighted to hear that you like your Sunset cluster lights and that you had a good buying experience. We're very grateful for your custom and hope to serve you again soon.

Valorada con 5 estrellas sobre 5

Micro cluster lights

Ordered these lights, lovely, and bright and worth the money

9 de diciembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

We're delighted to hear that you like your lights and feel that they offer good value! Your custom, support and recommendation mean a lot to our family business.

Valorada con 5 estrellas sobre 5

Wow wow and wow

Wow wow and wow! Simply the best service. Linda has gone way above expectations with her help and I am delighted. Excellent knowledge and advice.

Thank you so much

6 de diciembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your lovely review! I was glad to have been able to help get your lights delivered within 17 hours of your order. It was a challenge but really pleased that they were delivered in the morning. Do send us a photo when you have your icicle lights up. We are very grateful for your custom and support for our family business! Thank YOU!

Valorada con 5 estrellas sobre 5

QBIS is a family business and so you…

QBIS is a family business and so you get that little extra touch, to make your custom feel both important and appreciated. This is the first time I had heard of QBIS and the first time I’ve purchased anything from them. I bought their cluster lights in warm white with silver wire. They look beautiful and the quality of them is absolutely fantastic. QBIS will be the place I go to from now on for any of my micro lights replacements. I love the fact they have an efficiency A rating, they are definitely worth every penny. Absolutely chuffed to bits with my purchase. 🥰

2 de diciembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your lovely reply Mrs Chadwick. We're delighted to hear that you love your cluster lights. Your custom, support and recommendation mean a lot to our family business!

Valorada con 5 estrellas sobre 5

MAKE CHRISTMAS SPECIAL 🎄

I discovered Qbis lights by accident whilst searching online, and I am glad I did!

Trying to find the perfect lights for Christmas is not as easy as you may think, but this small company has nailed it with their super selection of lights.

The 800 plug in cluster lights have a lovely warm glow, and the wires almost dissappear in the tree, and the warm white battery lights, also on a green wire means you can put lights anywhere, so they are ideal if you want to be creative.

So at long last my search is over, and I'm excited to see what they come up with next.

All in all, super service, swift delivery, and great customer service, so thank you for making my Christmas 🎄

2 de diciembre de 2024
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

What a wonderful review Craig! Thank you ever so much for making our day. You are a very valued customer. We are so grateful for your feedback, suggestions and the photos of your stunning tree and amazing polar bears window display that we had to share them! Your support means the world to our family business. Thank you very much for your continued custom.

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