Pre-ordered 2 Meetone Pro 2s from Quality Quest Bikes recently. Unfortunatelly, a problem occurred before it was shipped and we had to cancel the orders. There were no issues in doing this and our pay... Ver más
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Consulta las opiniones de los clientes
Once we could connect to the company the support was great. To be honest, my wife is uncomfortable on the trike. She is an experienced rider, but the front basket that doesn’t track with the fron... Ver más
So far we have received one Breeze Pro 2.0 and are waiting on our second. Customer service has been great in communicating with us. Looking forward to our maiden voyage and then a review of performanc... Ver más
The ease of purchasing the Tour 2.0. Updates were consistent. Delivery was as notified. Ride is comfortable. Ease of operation was great. Hill climbing was excellent. About to put on comfort seat and... Ver más
Información sobre la empresa
Escrito por la empresa
We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.
Información de contacto
7860 W Commercial Blvd, Lauderhill, FL 33351, USA, 33351, Lauderhill, Estados Unidos
- 18772844848
- support@qualityquestbikes.com
- qualityquestbikes.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
TheYes I would get another one from these people. y kept me up to what was going on…
They kept me up to what was going on and did everything they could to correct things that were packaged wrong. They sent a European style plug instead of a USA style plug.

Respuesta de Quality Quest Bikes
Great customer service
Great customer service, timely responses and going out of their way to make sure all my needs were met.
I'll do business with them again if I get the opportunity.

Respuesta de Quality Quest Bikes
Matt,helped me all the way through the…
Matt,helped me all the way through the ordering and followed up during delivery #1

Respuesta de Quality Quest Bikes
Delivered on time.
Amazing Customer Service
I bought the E-bike, and it was going to come unassembled and with three included gifts. I received a message that the shipping would be delayed, and I was worried about the bike's arrival, as I wanted to use it on one of our camping trips. I messaged back to get a more detailed arrival date. I received the bike early and was pleasantly surprised that it was assembled, but missing one of the gifts. I then messaged the support team to confirm when the bike mirrors would arrive, and was informed they were out of stock. I was disappointed and asked if they could send them once they are back in stock, and was immediately given a response that they would ship it ASAP. The bike mirrors are on the way, and I really appreciate how responsive they were to all of my questions. We love the bike so much so far. The only issue is that the bench seat seems a bit off-center, and we are now missing one of the hinge pins, so I will likely replace it myself. The customer support team has been super helpful.
Meetone purchase problems
Matt was great help making my purchase as I was having trouble with it online. There was a fee I wasn't expecting that was charged that he made right too. Great place to work with. Thanks for all your help
Easy to work with
Easy to work with. I received the bike a week early. The only downside was that they use FedEx. FedEx didn’t call before they delivered it and I was supposed to sign for delivery but they didn’t even come to the door
Anytime I have a question
Anytime I have a question, they are quick to give me an answer.
The item that was sent don't work it…
The item that was sent don't work it never changed my bike the green light stay on never changed.

Respuesta de Quality Quest Bikes
got what i wanted ,and when it was…
got what i wanted ,and when it was delivered.
Great information before purchase
Great information before purchase. Very easy to to work with
The product and company are awesome
The product and company are awesome! They will spend as much time as needed with you
We had Matt who we drove crazy and he remained calm and
Informativeand polite
could not have bought the trike…
could not have bought the trike whithout Matt's help, he is what al merchants schould be.. thanks
Very well built & comfortable
Very well built & comfortable. Only issue was a bolt that was to tight so I couldn’t adjust the handlebars. Company was very understanding & sent a replacement stem.
Fast delivery and easy assembly
Delivered quickly and was easy to assemble. Works well.
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