I took one star off because there was no phone line available when I wanted to speak directly to you. I took the second star off because delivery took a fortnight. I was tempted to delete third st... Ver más
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Consulta las opiniones de los clientes
I was a little hesitant about buying a refurbished phone at first, but I decided to give it a chance, and I'm really glad I did. The phone arrived in excellent condition and looked practically brand... Ver más
La empresa ha respondido
Really happy with my purchase! I ordered the iPhone 17 Pro 512GB, and this is the third phone my family has bought from Qwikfone. Each device we've received has arrived in excellent condition and has... Ver más
La empresa ha respondido
I do not recommend QwikFone based on my experience. I ordered an iPhone 12 days ago, but I still have not received it. The tracking information only showed that a shipping label was created, with no e... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are mobile repair experts located in London. We have been successfully operating in the mobile market for over a decade. We are proud to have the satisfaction, trust, and loyalty of all of our customers over the years. Our team uses only OEM and high-quality parts in our repairs. Our customers can also order a repair online and mail-in mobile phones without coming personally to our location! One of the latest additions to our business is the refurbished phone line that offers grade A+ pristine mobile phones with a warranty and monthly payments option. All of our refurbished phones are unlocked for your freedom in switching carriers. We offer high-end OEM refurbished mobile spare parts for all the famous brands with a lifetime warranty!
Información de contacto
Unit 4, Woodward Buildings, 1 Victoria Rd, North Acton, W3 6FA, LONDON, Reino Unido
- +44 (0) 208 992 5735
- info@qwikfone.com
- qwikfone.com
3,7
Medio
1 mil opiniones
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Ha contestado el 66% de las opiniones negativas
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Respuesta de QwikFone
Dear Melanie,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Excellent service & mobile better that…
Excellent service & mobile better that expected, second time I have used Quickfone, will use again, quick delivery too.
15 de marzo de 2023
Respuesta de QwikFone
Dear James,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Super company would recommend
Super company, very efficient and I received a refurbished Samsung S20 5G in perfect, as new condition, with a charger and headphones. Would recommend.
10 de marzo de 2023
Opinión espontánea
Respuesta de QwikFone
Dear S Stannard,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Recommended
Phone arrived really quickly.It was well packaged and included a set of earphones. Phone was described as excellent condition and it really is.
21 de marzo de 2023
Respuesta de QwikFone
Dear Andrew,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Excellent range of refurbished iPhones…
Excellent range of refurbished iPhones all at realistic prices, backed up by 12 month warranty and fast safe delivery - what more could you asked for?
15 de marzo de 2023
Respuesta de QwikFone
Dear Dave,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Refurbished IPhone 11
This is the second refurbished phone I have bought from Qwikfone, and this one as the last one is in excellent condition, and again the battery is at 100%. Would certainly buy again from Qwikfone.
9 de marzo de 2023
Respuesta de QwikFone
Dear Zen,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Excellent refurbished phone
Phone arrived within 24 hours of placement of order. It does indeed look and perform as new. Well packaged and came with earphones, SIM card tool, in addition to charging cable and plug. Cheapest 'as new' S9 that I could find. Also swayed by the fact that this company deals only in 'as new' refurbished phones.
3 de marzo de 2023
Respuesta de QwikFone
Dear Aidan,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Respuesta de QwikFone
Dear Parker,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones and parts until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
very very good refurbished iPhone and…
very very good refurbished iPhone and service yet again from qwikfone.
6 de febrero de 2023
Respuesta de QwikFone
Dear Anthony,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Great Service
Personal service. They pick up the phone. They respond to emails. They are helpful. Their products are mostly reliable
23 de febrero de 2023
Respuesta de QwikFone
Dear Michael,
Thank you for taking the time to leave us a review.
We are thrilled to hear you had such a positive experience with us and we would like to thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Respuesta de QwikFone
Dear Ron,
Thank you for taking the time to leave us a review.
We are glad to hear you are happy with your order and we would like to thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
First class products and first class…
First class products and first class service. Why would you ever want pay the big phone companies when Qwikfone are so much cheaper.
30 de enero de 2023
Respuesta de QwikFone
Dear Linda,
Thank you for taking the time to leave us a review.
We are thrilled to hear you had such a positive experience with us and we would like to thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
iPhone XS was in excellent condition
iPhone XS was in excellent condition, not a mark on the screen or case, that I could see. Battery held over 90% of original capacity. Hassle free, quick delivery. Came with headphones, charger and cable, and sim card hatch opening tool. Would be my first choice to buy from again. Thanks. Philip.
18 de enero de 2023
Opinión espontánea
Respuesta de QwikFone
Dear Philip,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Dispatched quickly and well packaged
Dispatched quickly and well packaged. Item as described
1 de febrero de 2023
Respuesta de QwikFone
Dear Kay,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Very Happy
Got a great price for an iphone SE 2020 that was in excellent condition
30 de enero de 2023
Respuesta de QwikFone
Dear Mark,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
The phone was in excellent condition
The phone was in excellent condition. No marks or scratches. Came with cable and plug. Also a set of headphones which was a nice surprise. I would definitely use this company again.
1 de febrero de 2023
Respuesta de QwikFone
Dear Rachel,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Dodgy refurbished phone
I bought a refurbished phone from here that was sold as "work and look like new". When I started setting the phone up I realised something seemed wrong with the screen, it seemed much more raised than it should be, so I borrowed the same model phone off someone else to compare and it was very obvious the phone that I was sold by QwikFone had had a dodgy screen replacement, it stuck out about 2mm more than it should have done which not only looked weird it meant that normal phone cases didn't surround the screen properly enough to protect it. Upon raising a complaint the responses were rude and unhelpful, I eventually had to threaten a chargeback on my card to get them to resolve things and finally get a refund.
11 de enero de 2023
Respuesta de QwikFone
Dear Carl,
Thank you for taking the time to leave us a review.
We are sorry to hear that you were not fully satisfied with the product we sent you. Please note, that our customer services are here to assist you and I can see that we have already received the item back and issued a full refund for you. We have booked you a collection to make the return process as easy as could be. You were still under your warranty period, therefore, we had no reason to reject your return request and a chargeback would not be necessary in this case.
We also apologise we were unable to provide you with a replacement as per your request, however, we did not have this particular model available anymore. Please also note, that we cannot send a replacement before sending the previous device and this is explained in our return policy.
Thank you for your feedback, we will take everything on board and we hope we can improve our service even further to keep our customers happy.
Kind regards,
Team Qwikfone
Easy purchase and delivery
Easy purchase and delivery. No hassle and phone as described 👌
21 de diciembre de 2022
Respuesta de QwikFone
Dear Alan,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Apple devices shouldn't get fixed at Apple
I had a dead 2019 MacBook Pro that couldn't boot or charge. I was very anxious because my spring term starts in 6 days. It will be torture if I don't have a working computer for the computing course.
Later, I sent it immediately to an Apple Store, and the member of staff said I had to repair the motherboard which costs 557 pounds. They also guaranteed that all my data will be lost, and they were not responsible for data recovery. So I was then looking for a data recovery service. When I called them, they said MacBook is more secure and tricky, so it needs up to 4000 pounds to recover. Of course, I refused.
After I came back to the dorm, my friend reminds me there is a place to get the cell phones and computer kinds of stuff fixed. Finally, they fixed my MacBook in 40 pounds with all of my files saved.
P.S. Apple still made 150 pounds off me for the backup hard disk though. 😅
3 de enero de 2023
Opinión espontánea
Respuesta de QwikFone
Dear 陈湛明,
Thank you for taking the time to leave us a review.
We are delighted to hear your experience with us was a positive one. It was a pleasure assisting you!
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
Great after sales service
I had an issue with a phone that was sent out to me but Qwickfones sorted this out and had a replacement out to me within hours. Superb service. It’s the true sign of a good company when they put something right after somethings gone wrong. Thank you. Brilliant service
3 de enero de 2023
Opinión espontánea
Respuesta de QwikFone
Dear Paul,
Thank you for taking the time to leave us a review.
We apologise for the initial inconvenience caused and we are glad to hear we have managed to solve your issue. Thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.
Please do not hesitate to contact us if we can be of any assistance in the future.
Kindest regards,
Team QwikFone
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