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RAC Mobile Mechanics Opiniones 

37.085
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sean o’Connor was the mechanic who carried out the service on my car. He kept me fully informed prior to arriving and at every stage throughout the service. He was diligent and thorough throughout. W... Ver más

Valorada con 5 estrellas sobre 5

Arron (8685) just did a full service on my Cupra formentor. Great communication, arrived on time, very polite & courteous, explained all he was going to do and gave a thorough run through afterwards.... Ver más

Valorada con 4 estrellas sobre 5

Hi Joel kept me informed of when he was arriving & did so in the time frame given, the job was done in just over 2 hours outside my house, which was really good. I’m now just hoping I get the price ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to book online. Reminders sent and day before a text from Mechanic. On the day I was a text the time the mechanic would arrive. Arrived on time . Mechanic arrived with an apprentice , which was... Ver más

Información sobre la empresa

  1. Taller mecánico

Sobre RAC Mobile Mechanics

Escrito por la empresa

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Escrito por la empresa

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

37 mil opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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4,8

Todas las opiniones

(37.085)

20.036 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It was an easy process from booking my…

It was an easy process from booking my service date on your website to the final service. I was kept abreast of things and my mechanic texted when he was on the way. He was very helpful and polite and worked diligently. The price was competitive and it is so convenient. The mechanic was able to finish my payment on the day. All excellent,

4 de agosto de 2026
Valorada con 5 estrellas sobre 5

RAC are brilliant the mechanic been out…

RAC are brilliant the mechanic been out and fixed my hubby van twice now highly recommend only issue I have is I am a blues badge holder I it took them 3 hours to get to us when blue badge holders are supposed to be prioritised I understand they have to wait for a patrol in the area but if that prioritised then i wouldn’t like to know how long a normal driver would have to wait other than this great service lovely men polite friendly

28 de julio de 2026
Valorada con 5 estrellas sobre 5

On Site Maintenance

Having never used a mobile mechanic I found from booking to paying completely stress free. Jack updated me with his ETA throughout the day and on arrival simply got on with the job and finished within an hour.
I was extremely impressed with the whole operation and would use this service again.

23 de julio de 2026
Valorada con 4 estrellas sobre 5

Very reliable and efficient

Very reliable and efficient. Highly recommended

21 de julio de 2026
Logotipo de RAC Mobile Mechanics

Respuesta de RAC Mobile Mechanics

We're delighted to hear that you found our service reliable and efficient. Thank you for taking the time to share your positive feedback; it's greatly appreciated. We're always here if you need us in the future.

Very best, Brad

Valorada con 5 estrellas sobre 5

Efficient and knowledgeable

Tom the engineer was very friendly, efficient and extremely knowledgeable, he came to my place of work and done a full service on my car , I am extremely happy with the service and will definitely be using RAC mobile mechanic again , highly recommend.

4 de agosto de 2026
Valorada con 5 estrellas sobre 5

Good experience

Informed in advance of date/time to effect repair. Mechnaics arrived promptly and did the repair - battery replacement - promptly

4 de agosto de 2026
Valorada con 5 estrellas sobre 5

Super service by Paul

I had my brakes, calipers and disks changed by Paul Malone-Smith. I was really impressed with his professionalism and helpful service. This was the first time I've used a mobile mechanic with RAC and I felt like I could trust Paul with my car. He was efficient with changing the brakes and even took the extra time to explain what had been changed and what had happened with the calipers. Really recommend the mobile mechanic service to others and would be happy to have Paul work on my car again. Thanks!

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good review👍

On both occasions I've had the mobile mechanics out. They've been absolutely spot on. Done the job they were booked for. No hassle what so ever.

4 de agosto de 2026
Valorada con 5 estrellas sobre 5

Sean o’Connor was the mechanic who…

Sean o’Connor was the mechanic who carried out the service on my car. He kept me fully informed prior to arriving and at every stage throughout the service.
He was diligent and thorough throughout. When he realised he had the wrong air filters he was happy to leave to get the correct ones even though that meant working until after 6pm in order to finish the job correctly.

4 de agosto de 2026
Valorada con 3 estrellas sobre 5

I'm not happy just had a service…

I'm not happy just had a service yesterday. Now I have noticed you are offering a service with £15 off plus aircon clean.i have been with RAC a long time now considering GREEN FLAG.😱

3 de agosto de 2026
Logotipo de RAC Mobile Mechanics

Respuesta de RAC Mobile Mechanics

Frank, we appreciate you taking the time to share your recent experience. We understand it's frustrating to see a promotion advertised after you've already had your service completed.

We regularly run offers and promotions throughout the year, with additional savings often available through the myRAC app. As these promotions are only valid during specific booking periods, they can't be applied retrospectively. However, we do value your long-standing loyalty and sincerely thank you for choosing RAC.

Very best, Brad

Valorada con 1 estrellas sobre 5

RAC let me down repeatedly on a simple brake pad and disk replacement

RAC let me down repeatedly on a simple brake repair, poor communication throughout

I booked the RAC to replace my brakes and discs, and the experience has been a catalogue of missed deadlines, poor communication, and wasted time. Here's the full timeline:

31 July: Booked a priority appointment with a guaranteed arrival before 10:30. The engineer failed to arrive by this time because the parts hadn't turned up. He eventually arrived at 14:30, four hours after the agreed window, but didn't have the correct tool to carry out the repair.

4 August: Rebooked as a second priority appointment (at an additional £15 charge), again for arrival before 10:30. By 11:31, no engineer had arrived and I'd received no communication about a revised arrival time.

I then called RAC three times over the course of the day to chase this up:

At 14:00, I selected the option to enquire about my mechanic's arrival time. I was told the mechanic would call me directly, and the call was then cut off.
At 17:05, I called again and selected the option to request a mechanic. This time I got through to a person, who said she'd check with the scheduling team and someone would call me back.
At 18:35, having received no call back, I called a third time, selected the same option as before, and was simply told the office was now closed.

To add insult to injury, when I'd asked earlier to change my own appointment at short notice, I was told this would cost me £100. Given that RAC has now missed a fixed, agreed arrival time on three separate occasions and failed to complete the repair despite an engineer attending, I don't think it's unreasonable to expect the same accountability to apply the other way around.

It's also worth noting that under the Consumer Rights Act 2015, services must be carried out with reasonable care and skill, and where a time is fixed as part of the agreement (as it was here, three times, with an explicit pre-10:30 priority slot), within that time. That hasn't happened on any occasion.

Overall, I've found RAC's customer service and scheduling processes genuinely poor. To be fair, the mobile engineers themselves have generally seemed capable, though it's possible some lack the experience needed for certain models.

4 de agosto de 2026
Opinión espontánea

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