I didn’t realise how good this company was. I have cover with them through my bank. Decided to use as car wouldn’t start. Seen in 30 mins. Fixed in 24 hours. Flexible payment options. Friendly and pro... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The fact that AA Smart Care come to your home/workplace is fantastic! Lets you continue doing what you need to do while your car gets fixed! Plenty of updates on appointment and ETA. My car is back on... Ver más
When promising to arrive on the day requested by confirmation and ringing am and 15 mins prior to arrival. None of that happened and my day was wasted waiting. Whilst I acknowledge a response has b... Ver más
La empresa ha respondido
Fantastic price and very quick MOT when I needed to get back to work. Very clean premises and testing area, knowledgeable (they picked up the advisories Lexus had previously said at the last service)... Ver más
Información sobre la empresa
- Estación de inspección de automóviles
- Tienda de repuestos para automóviles
- Servicio de automóvil
- Taller mecánico
- Servicio de remolque terrestre
- Inspección técnica de vehículos
Sobre The AA Smart Care
Escrito por la empresa
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Información de contacto
Reino Unido
- theaa.com/car-care/book/start
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Turned up on time and got on with the…
Turned up on time and got on with the car did fantastic job would recommend
Arrived promptly and as arranged
Arrived promptly and as arranged. Good service and feedback after the service.
99.9%
Everything was good apart from the mechanic did not attend during the original time slot.
Really disappointed with the customer…
Really disappointed with the customer service from Smart Care AA. I have sent numerous emails trying to get help with my issue, but I have received no response and nobody has called me back.
I find this extremely frustrating and unacceptable, especially when I have made several attempts to contact them. Good customer service should include responding to customers and keeping them informed, but unfortunately that has not been my experience.
At this point, I’m very unhappy with the level of service I’ve received and would not recommend Smart Care AA based on my experience.
Very kind and quick
The service has been perfect 👌
The service has been perfect 👌. I didn't realise my MOT was due! I love the App. Can't believe how easy it was.
Was quite straight forward and because…
Was quite straight forward and because a garage was recommended felt a bit at ease about the service I would get ,
Excellent
I didn’t realise how good this company was. I have cover with them through my bank. Decided to use as car wouldn’t start. Seen in 30 mins. Fixed in 24 hours. Flexible payment options. Friendly and professional staff. Both mechanics were very informative friendly approachable and knowledgeable would definitely use again.
Notice of the MOT completion without…
Notice of the MOT completion without additional work not given
Second time used - brilliant!
On time, really nice bloke who couldn’t have been more helpful.
Cheapest on internet search too, and my Kia log book filled in!
Second time I’ve used this “on drive” service and will be using again.
My experience was that I had a…
My experience was that I had a courteous mechanic perform my service, and he provided me with valuable advice. I would have rated the service at five stars if I had been informed of the approximate time of his arrival. This would have been beneficial if I had been able to anticipate the arrival of my mechanic for the entire afternoon..
AA Perfect!!
The fact that AA Smart Care come to your home/workplace is fantastic! Lets you continue doing what you need to do while your car gets fixed! Plenty of updates on appointment and ETA. My car is back on the road🚕Perfect experience and would definitely book again and recommend.. not two AA**but five AAAAA*****
A good service
A good service, Found it really easy having it done on the driveway.
Mechanic was really good and efficient.
Mechanic was really good and efficient.
However we never received the call in the morning regarding narrowing the window of time when mechanic would arrive,so waited in from 12 when he actually arrived at nearly 3
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








