Le Jacquard Francais I recently ordered aprons from Rachel Bates, but had a problem with perfume that was part of the gift wrapping presentation. I contacted the Rachel Bates concierge, and was i... Ver más
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Consulta las opiniones de los clientes
I have never been to the store, but have loved both of my online purchases tremendously. I love the beautiful packaging and the thoughtful note with my second order. My Artel glasses are gorgeous co... Ver más
La empresa ha respondido
I was so pleased with my purchases. Perhaps just as pleasing was the customer service, unbelievably quick delivery time (I am from the US) and beautifully wrapped packaging. The quality of my purchase... Ver más
La empresa ha respondido
I started out ordering a ring from the site, but decided to change my order in a pendant. I emailed to ask whether that was possible and I received a very nice email back confirming that it was fine... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Whether shopping for yourself or a loved one, our crystalware, tableware, jewellery and furnishings make for the perfect gift. Get 10% off by signing up to our newsletter and discover joyful luxury today.
Información de contacto
St Andrew House, Priest Ln, Mottram St Andrew, SK10 4QL, Mottram, Reino Unido
- 01625 464300
- concierge@rachelbates.com
- rachelbates.com
Gorgeous necklace
Gorgeous necklace, beautifully packaged. Outstanding customer service.
Peacock Bowls
Bought the peacock bowls and serving platter. Really pleased with the product and great customer service too.
High quality, beautifully packaged gifts
I ordered several gifts for different occasions and they all came beautifully wrapped. I also bought some earrings for myself, and they are absolutely lovely! Fantastic service and good at communicating delivery times.
beautiful pendant and great service!
I started out ordering a ring from the site, but decided to change my order in a pendant. I emailed to ask whether that was possible and I received a very nice email back confirming that it was fine. Accordingly, the communication was very clear and I have received a lovely turtle, wrapped in beautiful wrapping. Such a luxurious piece of jewelry and with the wrapping a present for life!
Thank you Rachel Bates !
Exceptional selection & service
Exquisite selection of homewares, jewellery and gifts. The service is exceptional too - beautiful packaging (so lovely it’s hard to throw away. I found myself thinking f ways to reuse it!).
From shopping the exquisite site to receiving your purchase beautifully wrapped With all the care and attention shopping at Rachael Bate’s is a little belt experience what shopping should be
From shopping the exquisite site to receiving the beautifully wrapped purchases , Rachael bates gives the true meaning of the best shopping experience
Le jacquard francais
Le Jacquard Francais
I recently ordered aprons from Rachel Bates, but had a problem with perfume that was part of the gift wrapping presentation. I contacted the Rachel Bates concierge, and was immediately offered help. Another apron has arrived, fragrance-free, along with replacement wrapping supplies. So not only the envelope & tissue paper, but the gorgeous green ribbon, gift tag, stickers, and a gold card with a gold envelope.
I am frankly stunned by the level of service, friendliness, and courtesy shown to me. I couldn't be more appreciative, and was able to give the first apron to my cousin last night. She was also impressed.
Thank you again
Amazing
The products are out of this world. So beautifully made and such attention to detail. The customer service from start to finish is breathtakingly excellent. Thank you so much.
Incredible
Incredible, smells delicious as you receive the box you have the most amazing scent exuding from the delivery and the packaging is beautiful, the ribbons are fabulous quality, so much that you want to re use the box and the ribbons again!
Always on time, never damaged, extraordinary service.
Excellent brand with attention to the…
Excellent brand with attention to the slightest details. amazing customer service. Extremely professional and nice people. Gorgeous products and simply stunning packaging. I am extremely pleased with the whole experience.
Beautiful products in beautiful…
Beautiful products in beautiful wrapping 🤗
Delivered fast
Beautiful item, with first class service
Beautiful item, and the packaging was a joy to open. The personal letter from the team was a really nice touch. Highly recommend

Respuesta de Rachel Bates Official
Stunning gifts beautifully wrapped hand…
Stunning gifts beautifully wrapped hand delivered
Always will use them for birthdays and Christmas

Respuesta de Rachel Bates Official
Very helpful staff
Very helpful staff, beautiful products and excellent service.

Respuesta de Rachel Bates Official
Phenomenal Customer Service!
The way their Concierge handled a unique international shipping situation I encountered was phenomenal. If I could choose 10 Stars, I'd give them 11!

Respuesta de Rachel Bates Official
Exquisite in every sense .....
The most beautiful products delivered in the most fabulous packaging that feels and looks so special
An amazing brand with exquisite taste and attention to detail
5 stars all around xxxxx

Respuesta de Rachel Bates Official
excellent products
excellent products, great price and packaged beautifully . thankyou !

Respuesta de Rachel Bates Official

Respuesta de Rachel Bates Official
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