Radfords pie company Opiniones 

472
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve happily given them five stars. The pies are delicious when they eventually arrive. They are full of meat with magnificent pastry. But customer service is poor. I waited three weeks for delivery.... Ver más

Valorada con 1 estrellas sobre 5

No pies arrived, placed ordered in November, numerous emails and fb messages no answer, phone number no longer in operation had to contact my bank to obtain a refund which I finally received yeste... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Edit - Today we did receive a refund for the missing pies, If only someone had bothered to reply to my emails or messages.,.............. The pies are absolutely beautiful full of meat and very tasty... Ver más

Valorada con 1 estrellas sobre 5

Unfortunately, you have to give at least 1 star to leave a review. I would award minus stars! Ordered pies in July, no delivery. I have sent 6 emails and, as others have reported, absolutely no respon... Ver más

Información sobre la empresa

  1. Proveedor de catering

Escrito por la empresa

We make award winning savoury pies


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

472 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 18% de las opiniones negativas

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2,5

Todas las opiniones

(472)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best pies ever tasted x

We have had 2 orders sent up to us in Glasgow, Scotland and they came quickly.
They are absolutely the best pies ever tasted, the Peppered Steak and Chicken & Gammon are our favourites ♥️. Even my brother in law who has Cerebral palsy and has all foods liquidised, I gave him a Meat & Potato one to try and he wants more ordered, he loved it!
Our last order was for 20 pies so we now have a Radfords Pie drawer in our freezer lol

8 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero customer service

Ordered pies to the value of £50 in November 2024. Numerous emails since and still no pies or reply’s. Phone number is useless too. How can they get away with taking your money, not fulfilling the order and simply ignoring any communications. Surely this is just theft? Anyone else in the same boat? If so, can we get together and get something done about this?

23 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would have put a zero if I could.

Would have put a zero if I could.
No phone number- rings out as unattainable.
They don't answer emails - we have sent 2.
Facebook page- haven't replied to my message either.

Ordered on 19th January. No pies as of yet. Wish I had seen the trust pilot reviews before we ordered. WOULDNT HAVE ORDERED THEM IF I HAD KNOWN THIS IS WHAT THEY DO TO CUSTOMERS.

DISGUSTING. IF THEY CANT PROVIDE. THEY SHOULD REFUND EVERONE WHO IS NOW OUT OF POCKET DUE TO THEIR TARDY WORK ETHIC.

we ordered the pies for a parent 80th Birthday who is an avid fan of the Radfords, we thought doing this would be a great surprise. Will have to let her know they are nothing but thriving con artists.

They had on their website/ page to order by 5th Feb to guarantee valentines delivery. FALSE ADVERTISING.

THEY OBVIOUSLY DONT CARE ABOUT WHO THEY ARE CONNING OUT OF MONEY.

11 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfulfilled order and no customer service.

We ordered pies from Radfords in November 2024 worth £50 and haven't received them. They do not reply to email and the phone line is useless. We will have to look at our options as to how to proceed with this if the company fail communicate with us.

23 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best pies filled to the top with quality ingredients

Have visited the shop a few times and the pies are so lovely, well filled with good quality meat and the pastry is the best we've tasted. I decided to try them delivered, they were very well packed, arrived few days earlier than expected and they tasted delicious, will definitely be ordering more 🙂

31 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Big let down.

Yesterday I visited friends for lunch and "Bradford pies: were on the menu . What a very big let down, pastry was tasteless and the filling was just messy and without any taste. I personally would never buy from these people due to their lack of culinary skills. I find your reply very offensive and look forward very much to meeting you in person so you can insult me to my face in the very near future. Can't wait. You are not very nice people are you. Let's see how big and brave you really are. P.s my review was honest and NOT fake and the minor spelling error was accidental. Till we meet. 🤢👎👎😡

4 de febrero de 2025
Opinión espontánea
Logotipo de Radfords pie company

Respuesta de Radfords pie company

Hi “Paul”
Thanks for your fake review, you must have so much spare time in your day to take time out of your sad little life to do this.
It’s Radford’s pies not Bradford ohh maybe that’s why they were not very nice.

Valorada con 5 estrellas sobre 5

I have to say after reading past…

I have to say after reading past reviews I was very sceptical as to what these pies would be like if delivered at all or even in date but ....
I have to say I can't fault anything with delivery ,wait times etc .
I ordered 16th Jan 2025 and they were delivered 30th in date till 5th Feb and looking lovely .
My only criticism was that I asked the courier to leave with a neighbour and they left them on my doorstep thanks Yodal .
Can't comment on taste as nor tried yet but they are heavier than normal pies so expecting lots of filling as promised .
Thank you Radford pies 🥧

31 de enero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Many thanks to Noel and the team

Many thanks to Noel and the team. After my last commentson TRUSTPILOT I received an e'mail response from Noel on 26/01/2025 stating that a refund of £15-80 would be paid shortly. This amount was paid into my bank on 27/01/2025. My wife and I have decided to now order another batch of pies because we think they are a great taste and value for money.

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just had my pies delivered

Just had my pies delivered, earlier than expected. Very pleased and looking forward to enjoying eating them as they do not disappoint always filled to the brim. You get what you pay for I say, good quality pies and I would recommend to anybody.

25 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Honest opinion

Well after waiting 11 days for my pies they have actually arrived, well within date, chilled, and very well packaged. The tasting session begins tomorrow, but I'm sure they will be fine. Customer service, contact us, is virtually useless, but if they taste ok I will be ordering again. Ok I'm editing my post, 3 of us have just eaten the pies and we all agree they are truly wonderful and we be ordering again as we need them.

25 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely pies!!

Lovely pies!!
Well packaged and delivered in less time than originally told at order stage.
First order and will be ordering again when eaten what’s in freezer.

23 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Can’t rate lower as won’t let ordered…

Can’t rate lower as won’t let ordered past in November still not received and very rude customer service maybe stop going on holidays
Social
Media and sort your business out saying has no evidence of order but yet my bank as £49.00
Taken and no order wow

15 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mouldy

Ordered 6 meat and potatoes pies. Unfortunately when they arrived they were full of mould. Very disappointed 😥

4 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Radcliffe pies

We buy our Radcliffe pies from our local butchers , we have had various pies and the amount of fillings in the pie supprised me the regular supermarket pie can stay on the shelf , well done Radcliffe

11 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

STILL WAITING FOR MY ORDER / REFUND

Ordered pies in November received pies late and out of date. Emailed and was told to throw them away and they would send out a new batch…. Am still waiting for new batch and I have emailed a further 3 times and had no reply at all !!

Would like a reply at least and our money back as spent just over £44 … We are a small company ourselves and would never treat customers in this way !!

Certainly won’t be ordering again.

RADFORDS please reply to my emails and refund our money ! Thank you.

Mr D Wilson

16 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

i ordered pies on 14th november 29.90…

i ordered pies on 14th november 29.90 in total got comfirmation email but nothing since despite me emailing no response and tried phoning but cant get through no refund as i asked but had no communication what so ever very dissapointed wont use again

8 de enero de 2025
Opinión espontánea

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