Logotipo de Raion Group
Visitar el sitio web

Raion Group Opiniones 553

•
TrustScore: 4.5 sobre 5

4,7

Tienda de baterías
Escribir una opiniónVisitar el sitio web
Escribir una opinión

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The batteries I ordered evidently were top quality ... my wife's wheelchair batteries were getting so bad that lately by noon she only had one blinking red light left. But now she has all charge LEDs... Ver más

Valorada con 5 estrellas sobre 5

Needed batteries for a APC UPS. Raion had a replacement kit for my model number. Shipping was very reasonable for shipping a box of lead across the country. Just got two more large UPSs at auction. I’... Ver más

Valorada con 3 estrellas sobre 5

Negative: Shipping took 6 business days, longer than the indicated 2-5 business days. Delivery date in tracking information was incorrect (perhaps fault of USPS). Somewhat remarkably, the batt... Ver más

Valorada con 5 estrellas sobre 5

Your part of this transaction went well. However, the "priority" mailing part did not go as well. The priority package took 5 or 6 days from Texas to Kansas and was a little roughed up when I got it... Ver más

Información sobre la empresa

  1. Tienda de baterías
  2. Tienda de electrónica

Escrito por la empresa

Raion Group is an American battery distribution company of Raion Power batteries. We are the manufacturer, so you will be buying factory direct & factory fresh. Raion Power batteries are CE rated, U.L Listed, and manufactured in ISO 9001 certified facilities so you can be ensured you are getting high quality batteries for your applications.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

553 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 1 estrellas sobre 5

I wanted to request a return to…

I wanted to request a return to exchange for correct battery, this way they pay shipping both ways. The return number has no answer. Communication via email is slow!!
You have to pay for a return if you don't exchange. There is no one on staff to help with getting the correct battery, so I'm stuck with a battery I can't use.

12 de febrero de 2024
Logotipo de Raion Group

Respuesta de Raion Group

Hello,

Thank you for your feedback.

After looking into this further, your first email was received yesterday morning (February 19th) which is a federal holiday. As a result, your email was responded to today by an agent who had requested pictures of the battery that you needed so that they can provide you a link to the correct battery you would need. You responded that you recycled your old battery and were unable to provide this information and requested that you wanted to return the battery which we provided more detailed information on.

Besides the email not being responded to the same day which is a result of the federal holiday we previously mentioned, your multiple emails were responded to within 15 min max.

The claims made stating that an exchange makes us pay for shipping both ways is not true. Our returns policy which is available on our website does not state this. You are not stuck with a battery you cannot use as we have provided the return instructions.

Valorada con 5 estrellas sobre 5

Awesome company!

Awesome company!! I needed to replace the rechargeable battery in my Black & Decker Portable Power Station Jump Starter (PPRH5B) and was referred to the Raion Group by a colleague. It was easy to locate my replacement battery on their website and I paid via PayPal. My order was received 4 days later. The replacement battery is a perfect fit and took two minutes to install after disassembling the rear cover of the Power Station for access (took 10 minutes to unscrew all one dozen screws). Thank you Raion Group for an outstanding product and service!

1 de febrero de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más