Product was as described it’s the 3rd item I’ve bought from raker nice quick delivery and the tops look good on
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Consulta las opiniones de los clientes
Although my jumper took a bit longer to arrive I received a lovely letter from the manager and was kept aware of proceedings. When my stripey jumper arrived I was really pleased with it and it was wel... Ver más
Thought for ages before taking the plunge, but it was well worth the effort. Didn't need another jumper, but this one deserves its spot in the drawer. Nice product, good fit, nice colours and the del... Ver más
Really happy with my RAKER Curtis knit. Arrived quickly and it's really comfy to wear. The fit is good and the customer service was great in letting me know it had been dispatched. A perfect layer t... Ver más
4,7
Excelente
51 opiniones
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Xmas present
Was bought as a present. They loved the look of the jumper, the fit and comfort. Delivered quickly as well.
18 de diciembre de 2024
Fantastic customer service
Responsive and individualised communication re an out of stock item. Good introductory offer. Gorgeous jumper!
20 de diciembre de 2024
Ordered for Xmas: speedy delivery
Ordered for Xmas, prompt arrival , he loved the jumper and loves the ethos of the company.
12 de diciembre de 2024
When I ordered the wrong item you were…
When I ordered the wrong item you were quick to make my refund. I was then able to make the correct order which was for my son's Christmas. The order which came is lovely and my son will love this item especially because it is made from sustainable products
3 de diciembre de 2024
Great products, great customer service.
27 de noviembre de 2024
Two cracking jumpers in a week.
Two cracking jumpers in a week.
Speedy delivery, good fit, super comfy and most importantly, stripey.
Thanks.
1 de diciembre de 2024
Really happy with my RAKER Curtis knit
Really happy with my RAKER Curtis knit. Arrived quickly and it's really comfy to wear. The fit is good and the customer service was great in letting me know it had been dispatched. A perfect layer to put under a hoodie or jacket when its cold, but also nice to lounge about in.
Will definitely buy again.
11 de enero de 2024
Opinión espontánea
Poor All Round
Ordered the red & blue stripped jumper from them as it looked really good.
Item arrived and on opening found they sent the yellow and black jumper, not great, I mean it’s not rocket science is it.
Anyway send it back & received the correct jumper. I have to say I’m hugely disappointed, they build it up as such a quality product, reflected in the high price. It’s pretty thin and the neck is like a scoop neck, not something I’d expect on a jumper like this, also the hem of the jumper just hangs loose, no elasticity in it so it looks cheap & out of shape. Won’t be buying from them again, I’ll stick to others.
1 de febrero de 2024
Opinión espontánea
Respuesta de RAKER
Dear Simon,
Thank you for sharing your feedback. At the time, we sincerely apologised for the mix-up with your order and promptly sent the correct jumper along with a discount code as a gesture of goodwill.
While your review mentioned that you wouldn’t purchase from us again, we noticed that you chose to give us another chance with a subsequent purchase. We greatly appreciated your trust and the opportunity to serve you again. We’re sorry the jumper didn’t meet your expectations back then, but your feedback helped us improve, and we’re grateful for your honesty.
If there’s ever anything we can do in the future, please don’t hesitate to let us know.
Kind regards
RAKER
An absolute pleasure to deal with
I bought the Jones Stripe Boucle knit. Easy to order, quick to arrive; and, joy-of-joys, it's made in England.
[ORDER #RS1291]
25 de enero de 2024
Opinión espontánea
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