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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company consistently emails you requesting quotes on parts that have no relation to anything. Multiple emails daily from an employee in India, requesting electronic components and valves. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... Ver más

Valorada con 5 estrellas sobre 5

Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... Ver más

Valorada con 3 estrellas sobre 5

I had a new screen on my phone. When I collected it, it was obvious that the new screen had been scratched on the underside where it sits over a black area. Unfortunately the light from the button shi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos industriales
  2. Empresa de automatización
  3. Exportador de dispositivos electrónicos
  4. Servicio de reparación electrónica

Escrito por la empresa

Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

356 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,7

Todas las opiniones

(356)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

Excellent, quick service whilst I waited. Brilliant opening hours helpful, pleasant and polite.

12 de junio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

absolutely brilliant service

absolutely brilliant service, same day got my iphone repaird & it looks like new! fantastic staff & great prices too....will definitely use this firm again. 10/10....fantastic!!

10 de junio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. They have repaired multiple devices of ours without any issues and with great prices. Many thanks!

9 de junio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ralakde great service

Ralakde great service. I paid what I was quoted for replacement iPhone screen, parts ordered and arrived next day, fixed same day. Open after 5.00pm, so really handy for after work. Used Ralakde before, will use them again 👍🏻

7 de junio de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

good and bad issues.........

My wife's Huawei P9 had a screen replacement with Ralakde a few months back and the service was top - notch, after waiting for the screen to arrive for a few days, the fitment was whilst I waited in the evening as well due to the very good opening times - very happy.

Forward a few months to my own HTC m8s - had an issue with it getting so hot under load (mainly when the satnav was being used) that you could barely touch it's metal backed self, Ralakde did a diagnostic, found the battery to be a fault, waited three days with no phone for it's replacement - phone back - now even worse!, overheating now just with streaming a few videos off Facebook!.

Have contacted Ralakde and they have agreed to have my HTC back so they can have another look at it, will have to wait and see .........

30 de mayo de 2017
Opinión espontánea
Logotipo de Ralakde Ltd

Respuesta de Ralakde Ltd

Hi Simon, thank you for your review, thank you for letting us know that you are still having problem with your device, please bring it in we will get that problem resolved for you. You could contact us on sales@ralakde.co.uk or 01782 563377 .
Best Regards
Ralakde Team

Valorada con 5 estrellas sobre 5

Excellent service

Very quick repair 15 minutes to wait .very friendly and checked phone before I left ,would recommend

27 de mayo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service - very quick response to email with a quote to replace screen and charge port. You can also see the repair taking place. Great job , I would absolutely recommend

24 de mayo de 2017
Opinión espontánea

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