When I paid almost $400 for two radios I was told it was a one time payment without any hidden charges and they work even if cell phones go out. Now suddenly I started getting texts saying I need to p... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Lucas in customer service was a huge help—truly outstanding support. He handled everything with common sense and didn’t waste time going back and forth. When there’s an issue, they take care of it... Ver más
La empresa ha respondido
These radios are just the right size, great volume (especially since my hearing is shot). Received timely, and so darn easy to use. Opened up the box, turned on radios and WALA called my wife and it... Ver más
La empresa ha respondido
Jackie was great! I had a question about a radio that wasn't online. She answered my question and proceeded to assist me with my new purchase and was able to connect it with my earlier purchase. It... Ver más
Información sobre la empresa
Escrito por la empresa
Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!
Información de contacto
829 Forest Hill Ave SE, 49546, Grand Rapids, Estados Unidos
- (616) 227-3466
- info@rapidradios.com
- rapidradios.com
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Received radios promptly!
Received the raid in timely fashion, all in perfect condition and ready to go out of the box. Radios are already programmed and in total operational mode.

Respuesta de Rapid Radios
Rapid Radios - Have 7 of them!
I purchased 6 Radios, 1 Base unit and 1 My Emergency Radio last year at the start of hurricane season. Turned out they were really handy during aftermath of storms including Helene so that we could talk to our children.
A couple of weeks ago while checking preparations for this season I discovered one of the radios not responding. Contacted their customer support and working with Hailey S. could not have been more satisfied with their service. She stayed right on the issue until I had all radios functioning. She was great. The company and product are great.
One note; I noticed some people complain about the annual renewal fee. I knew that was the case when I bought them. It is on their site. And the radios have SIM cards. Not sure why people are confused on this. It is not a monthly cell bill.
Anyway, these radios work for our family and customer service is great. Especially Hailey S.
Excellent customer service!!!
I called and talked to Kara today about a small issue with not receiving all 5 of my new radios. However within minutes Kara had it all figured out and 2 new radios shipped out and the tracking number in my email. Without the best customer service I have had in a really long time!!!! She needs a raise!!! 💰💰💰💰💰💰💰💰💰💰💰💰💰💰💰💰

Respuesta de Rapid Radios
Very nice.....
Have 6 radios and clarity and much quicker then using cell phone to contact our field and shop crew - its the bees right now... 😁 We highly suggest for businesses, I will order more.

Respuesta de Rapid Radios
Great Radios
We purchased two radios and we have been very pleased with the performance. The radios work great and are very clear.

Respuesta de Rapid Radios
In my opinion VERY DISHONEST and…
In my opinion VERY DISHONEST and DISHONORABLE company
7 day radio warranty if you want a full refund
They told me the parts have a year warranty
I would NOT recommend buying from them at all
Veteran scamming Veterans !

Respuesta de Rapid Radios
AVOID! Research reviews from experts!
Update: My service was 100% NOT expired!
I want to start off by saying I purchased 3 of these radios because I was sold on the Emergency Contact gimmick. Well a gimmick is all it really is. A couple months after receiving setup radios, I went to try them out again because I was traveling so I was determined to put them to the test. Well, short lived that was, Rapid Radios can(without concent) just deactivate your service and completely wipe your radios at any point. All 3 of our radios were completely blank, no contacts, no way to communicate with the others, just blank. I contacted Rapid Radios(with a lot of struggle to get through to a person), and they confirmed that they did deactivate it but they assured me that they could submit a request to reactivate all 3, no problem.. No Problem?? So in the case of an emergency, now I need to require a cellphone or internet to contact Rapid Radios to reactivate my radios because they deactivated them for a reason I still do not know and they refused to tell me. After a lot of back and forth, and doing research, I figured out just how much of a scam this company is. Do yourself a favor, youtube reviews from radio experts, NOT from salesmen, and learn the truth.

Respuesta de Rapid Radios
We love ours
We love ours! Got one for my whole team of Dog Trainers! Game Changer!
A Very helpful tech accessory to have
Being non-techie and elderly, we sure appreciated Patrick's and Michelle's taking the time to walk us through the activation process. We finally, after so many calls and questions, were able to get to the activation page. Thank God! And now we have been enjoying using our rapid radios checking up on each other while in the garden or in town. Again, Patrick and Michelle, Thank you. Eve/Rich H.
Hailey S at Rapid Radios
Hailey S. made my experience with Rapid Radios very enjoyable. She was so accommodating and helpful, and she was able to help me with all of my questions and my order very fast. I would highly recommend this company!
Great radios
Great radios, easy to use, works everywhere i go ! Totally recommend 💯!

Respuesta de Rapid Radios
Very professional
My cats knocked my radios off my table and couldn't proceed with proceed programming my radios, CSR and with in 10 minutes I was in the air!...Thanks Rapid Radios!.After reading some of the negative reviews people are not reading the statements,you get slammed by carriers SIM CARDS more them you think.I'll pay 50$ per talkie no problem, Verizon charge is half of your bill, wake up people.

Respuesta de Rapid Radios
I’m glad I purchase the radios
I had an issue with the radios when I first receive them, Camille was able to help me over the next day figure it all out.

Respuesta de Rapid Radios
The radios are reliable trustworthy to…
The radios are reliable trustworthy to use, we use the radios in our construction company the workers are very happy with them.
Rapid Radios are the bomb
Rapid Radios are the bomb. They truly work anywhere you go, plus if you opt to purchase the solar kit you can literally take these radios anywhere you choose. I highly recommend these radios.
Im beyond pleased with my experience…
Im beyond pleased with my experience with rapid radios. We have 2 so far with plans to add one more radio to our account. I have yet to come into a area where it doesnt work. Even areas that cells phones usually have very poor reception you get loud and clear service with rapid radios. All around very pleased with my experience and the customer support. I have had to call a few times and each time the team at rapid has been outstanding
The radios are GREAT!!!
It works great…
I have traveled a lot of areas throughout the country and many places have poor cell service, I have used this radio all over and I have not encountered an issue.
I’m currently in New Jersey… these radios are perfect for those of us who are away from our families and god forbid cell service goes down as we have recently seen. Now I have a piece of mind and I can get ahold of my wife if I need to…. It takes away some of the worrisome that most of us feel.

Respuesta de Rapid Radios
Customer service can make or bredoing it rightak a…
Customer service can make or break a company.
My experience with Rapid Radios Customer service was top shelf. They fixed my issue and communication was better than I could have asked for.
5 for 5
I do recommend and I would purchase again

Respuesta de Rapid Radios
Dissatisfied Customer in the Back Country
We tried to use the radios on a four wheeling trip in rural Oregon and rural Idaho. They were worthless in back country. I thought they would work like traditional walkie talkies. We did not realize you had to be within cellular service in order for them to work. Disappointed ☹️

Respuesta de Rapid Radios
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







