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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff very helpful. I needed to cancel my order and without any questions got sorted immediately with stopping bike on depo and organising return. Highly recommended. Grat stock and prices. Also sorti... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de motocicletas Scooter
  2. Tienda de reparación de bicicletas
  3. Tienda de bicicletas
  4. Tienda de reparación de scooters

Escrito por la empresa

Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

469 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(469)

144 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

1star review

I had Ienyrid es1 one day.first day went on it started having problems 1) kept having a squeaking and grinding noise phone then up at to send a video in to show them they told me that’s normal just need some wd40 on it but it didn’t stop it then 2) only done 15miles on but needed charging so first time charge but it wasn’t charging there was nothing going through to charge it but they was trying say it was the charger there is nothing wrong with charger as the green light was on when it goes on charge it supposed to go to red but it didn’t . Just use cheap parts recycled that’s the problem 1 start review

29 de mayo de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Hi John.

I am sorry your experience did not meet your expectations.

You reached out to us regarding the squeaking noise on your scooter which we helped quickly you by showing you which screws need tightening. You later complained your scooter is not charging. For this we arrange a free collection of the scooter, we tested it and found no issues with the charger.

Nevertheless you were refunded in full for your convinience.

I trust the matter is resolved and wish you all the best. If there's anything else reach out to our support team, we'd be glad to help with anything else.

Warm regards,
Rapid Scooter

Valorada con 5 estrellas sobre 5

If your looking for a scooter this guys…

If your looking for a scooter this guys have got you fast delivery and the people were very helpful and honestly it one of the best place to buy a scooter form. I would like to thank the guy with the g2 max who showed me this website

30 de mayo de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

You are awesome, thanks for the review

Valorada con 5 estrellas sobre 5

Good

Good. Very helpful

28 de mayo de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thanks

Valorada con 5 estrellas sobre 5

Ordered a scooter from these guys and…

Ordered a scooter from these guys and it came basically straight away. When it arrived I struggled with the setup. Gave them a call and got sorted in 5 mins. It’s a dualtron mini and I’m more than impressed with the preformance and quality

20 de mayo de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thanks!

Valorada con 5 estrellas sobre 5

Their service is amazing

Their service is amazing
Friendly and skillful staff fix my bike in no time

Highly appreciate and thankful to team and customer service as well

8 de mayo de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thank you so much

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, very good delivery time and communication and the product was In great condition. Thanks guys

29 de abril de 2025
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thank you so much

Valorada con 5 estrellas sobre 5

I got sent my scooter with a fault but I got great customer service in resolving the problem !

I unfortunately got sent a scooter with a little issue, but rapid scooter master helped me out straight away offering to send out a brand new one and I send back my faulty one, 10/10 super reliable company, great customer service

25 de abril de 2025
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Hi Oliver, I am sorry to hear that you're facing an issue with your scooter. Please reach out to our support team on info@rapidscooter.co.uk or Phone line on 020 7072 2847, we'd be happy to resolve any issues for you right away.

Valorada con 4 estrellas sobre 5

Happy with the scooter.

Happy with the scooter.
I’ve have my scooter IENYRID M4 pro s+ for like 2/3 days now I use it to get to work and back, good quality and fast scooter the negative I’ll say is the battery doesn’t last too well for long journeys and when making the purchase it said it would come with a free helmet and lock but they didn’t arrive.
Overall happy with my scooter so far!

28 de abril de 2025
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thank you so much

Valorada con 5 estrellas sobre 5

Writing here to say these guys are…amazing

Writing here to say these guys are absolutely amazing, I spoke to sanj all the way through about my cable that fed my motor got stuck in my wheel

They was kind enough to send out a replacement motor for me as this wasn’t my fault and neither the company’s

Thanks guys again ur amazing :)

29 de abril de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

You are awesome man! thanks a lot!

Valorada con 5 estrellas sobre 5

Went to the store as a screw in my new…

Went to the store as a screw in my new bike had rounded and I needed it removed. The team helped me out within 5 minutes free of charge! Friendly team and great for the local community. Appreciate the help!

28 de abril de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thanks a lot!

Valorada con 5 estrellas sobre 5

Good people and work fast

They work fast and give advices how to take care of your bike or scooter.
And they clean your bike or scooter just ask nicely, they give discounts too.

Best shop to buy or repair electric bikes and scooter.

Fred is one of the best.

14 de abril de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thank you so much, stay safe!

Valorada con 5 estrellas sobre 5

Great experience all round

Great experience all round
Many thanks to Fred and the team for the top notch service, would highly recommend for all biking needs

14 de abril de 2025
Opinión espontánea
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thank you so much, stay safe!

Valorada con 4 estrellas sobre 5

Great scooter

Great scooter, altho a bit too much packaging and delivery updates were unclear, also for the price of the products next day delivery would be welcomed. However for the product itself I have no complaints as of yet.

2 de abril de 2025
Logotipo de Rapid Scooter Master

Respuesta de Rapid Scooter Master

Thank you so much, stay safe!

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