Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So easy to order and pick up from location…thank you so much I’m very happy with purchases

Valorada con 5 estrellas sobre 5

I was purchasing from NZ due to heavy lockdown issues at present. I was very pleased with the range of product to choose for a special birthday of a family member living in Queensland. The product was... Ver más

Valorada con 5 estrellas sobre 5

So impressed with Raptinabox. Ordered a hamper for Father's day expecting it to arrive the day after (Monday). Much to my delight, my Dad said it was hand delivered on Father's day. So impressed it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We're located in the USA and Rapt In A Box has been our long time go-to gift company whenever we need to send gifts in Australia. The customer service is amazing and the gifts are always gorgeous! Ord... Ver más

Información sobre la empresa

  1. Proveedor de regalos corporativos
  2. Servicio de comercio electrónico

Información proporcionada por diversas fuentes externas

Exquisitely presented Australian Gift Hampers for all occasions.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Had a good experience ordering with you…

Had a good experience ordering with you . My hamper arrived in reasonable time given the public holidays and the recipient was very pleased with their gift .

4 de enero de 2022
Logotipo de Raptinabox

Respuesta de Raptinabox

Apologies for the late response however appreciate the feedback! Thanks so much.

Valorada con 5 estrellas sobre 5

Delivery time was amazing

Delivery time was amazing and the hamper, which was a gift, the recipients loved. Great products. Thank you

27 de diciembre de 2021
Logotipo de Raptinabox

Respuesta de Raptinabox

We apologise for the late response however appreciate you taking the time to comment. Thank you!!

Valorada con 5 estrellas sobre 5

Raptinabox offered a variety of…

Raptinabox offered a variety of different gift ideas that catered for a variety of people. The box was sent promptly during the busy Christmas season - and arrived for Christmas, very impressive.

26 de diciembre de 2021
Valorada con 1 estrellas sobre 5

I placed an order late Monday December…

I placed an order late Monday December 13 and selected to pay extra for Express delivery to ensure these hampers would arrive for our staff prior to our last day on December 22
I got a message on afternoon of December 16 that they had just been shipped and a tracking notification. When I click on the tracking notification it says the estimated arrival date is December 22 - 24.
Surely it would have been logical that multiple hampers ordered on December 22 for delivery to commercial premises were for staff gifts and if they could not be delivered in reasonable time a phone call could be made! What do I do now?

18 de diciembre de 2021
Logotipo de Raptinabox

Respuesta de Raptinabox

We learnt alot from this order and no longer use a courier service to deliver our hampers. After several emails, texts and phone calls your gifts where delivered and hopefully well received. I appreciated your professionalism and how calm you remained under the circumstances Rohan. Thank you!!

Valorada con 5 estrellas sobre 5

I was purchasing from NZ due to heavy…

I was purchasing from NZ due to heavy lockdown issues at present. I was very pleased with the range of product to choose for a special birthday of a family member living in Queensland. The product was 100% fabulous, service amazing and the company went over and beyond what I would have expected of them to deliver this item on time. Much appreciated, highly recommend. NZ Fan.

5 de octubre de 2021
Valorada con 5 estrellas sobre 5

I needed to send a gift to a friend & I…

I needed to send a gift to a friend & I was out of town, so I chose Rapt in a Box to deliver her a gift. It was really tastefully done & my friend was super pleased with the surprise. It was delivered when promised & the whole process went smoothly. Thank you Jude & Team.

4 de octubre de 2021
Valorada con 5 estrellas sobre 5

A Little Taste of Italy

Thank you so much! Our friends loved their 'Little Taste of Italy' hamper. And thank you for being so accommodating with our special request to accompany the gift. Great communication and friendly service.

30 de septiembre de 2021
Logotipo de Raptinabox

Respuesta de Raptinabox

Thank you for your feedback, we really appreciate your time to leave us a message.

Valorada con 1 estrellas sobre 5

Disappointed

Gift was delivered without my message so my friend didn't know it was from me. Also, it was delivered a few days earlier than requested with a note saying 'don't open until 25 Sept 2021'.

29 de septiembre de 2021
Logotipo de Raptinabox

Respuesta de Raptinabox

Hi Alison, As per our discussions we sincerely apologise for this error and have refunded you in full for your order! We pride ourselves on our excellent customer service, and have now put practices in place so this will not happen again in the future.

Valorada con 5 estrellas sobre 5

Completely Rapt!

Completely Rapt!
The box itself was above and beyond my expectations. My partner was so happy with what she received and I cannot recommend Rapt in a box more highly if I tried. Great communication, fantastic presentation 10/10.

27 de septiembre de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más