RAW2K Opiniones 

1789
•
TrustScore: 4 sobre 5

3,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

to my point of vue ,the way to acces the platform to bid make it easy to every one ,Iam pleased. Only if possible the time given to pay for biden winner is a bit short in the way that if you mak... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I Bought a car and some main damages hasn't been stated on the adverts and false information given they said car starts and drives it's False my car starts But Doesn't drive becouse lower wis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliantly run auction business. I’ve bought several cars from RAW2K and the whole process has always been smooth and straightforward. Staff are helpful, communication is excellent and everything is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

On collection of vehicles the staff in the yard were very friendly and helpful excellent service many thanks

La empresa ha respondido

Información sobre la empresa

  1. Subasta de autos
  2. también en la categoría
  3. Concesionario Salvage
  4. Servicios de subasta online

Escrito por la empresa

RAW2K is the UK's premier online car auction website for the trade and public. We have 1000's of used, salvage and seized vehicles for sale in our daily and weekly online auctions. Browse through our online stock of vehicles including cars, vans, motorcycles and scooters for sale. All you need to do is register or login to start bidding on one of our vehicle auctions today!


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 98% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(1789)

299 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Under the previous arrangement, buyers had four days to collect a vehicle without incurring storage charges.

am disappointed that the previous four free collection days after a successful purchase have been removed. Under the previous arrangement, buyers had four days to collect a vehicle without incurring storage charges. Now, charges are being applied from the day the vehicle is won, which is a significant change and places an unfair additional cost on buyers.

I would appreciate an explanation for this change and ask that this policy be reconsidered.
Only found out when I went to collect my car.

4 de junio de 2026
Logotipo de RAW2K

Respuesta de RAW2K

Having reviewed this; It would seem that you had booked the same day collection which incurs a fee of £50+VAT within the same 24 hrs period from payment. If you would like to email admin@raw2k.com then we can explain this further but this is listed within the Terms and Conditions.

Valorada con 4 estrellas sobre 5

RAW2K is exactly what you should expect…

RAW2K is exactly what you should expect from an honest auction. No tricks by the experienced traders to force you to buy a hidden disaster. You should only pay attention to the information and avoid obvious crap. Staff is friendly, service reliable. However customer communication lack direct numbers to interact with in case your plans have changed and I would not punish customers who came earlier to collect the car, they clear your space for other income stock, why punishing them applying the same penalty as for the laisy guys who delay the collection?

26 de mayo de 2026
Logotipo de RAW2K

Respuesta de RAW2K

Thank you for your review! RAW2K is an online platform, which our emails are monitored throughout the working day from Monday to Friday. If anything needs to be amended for a collection then we would advise to email at the soonest. We do not see it as a penalty to collect early but as per the T&C's if booked within the same 24 hrs from payment then a fee would be incurred. If not collected within a period of time then late fees would be applied but do communicate via email with our staff as we will always try and be reasonable.

Valorada con 1 estrellas sobre 5

Staff not helpful and the car was far…

Staff not helpful and the car was far from the pictures shown online

1 de junio de 2026
Logotipo de RAW2K

Respuesta de RAW2K

We are sorry that you have experienced this from one of our agents. Can you please email us at Admin@Raw2k.com and provide us further information.

Valorada con 5 estrellas sobre 5

Best auction site in the UK in my opinion.

This auction site describes cars as is. Their descriptions are always clear. I have been buying cars from them and never been disappointed.
Their collection procedure is always very smooth. The guys at Falkirk are my favourite. Top guys. Great auction site with reasonable site fees.

28 de mayo de 2026
Logotipo de RAW2K

Respuesta de RAW2K

Thank you for your review!!! As always at RAW2K we do our upmost to ensure accuracy with descriptions and ensure a smooth process throughout.

Valorada con 1 estrellas sobre 5

MB and his back door staff (no…

MB (Director) and his back door staff (no pun intended) do not take responsibility for anything. I hired a driver to collect two bikes, one from Walsall the other from Preston on the same day. Driver arrived at Walsall to collect and was told to pay storage and same day collection Totalling £250. He relayed the message. I got in touch with their online staff who at first appeared helpful, however, after explaining my late collection was due to ill health, I was expecting them to understand. Afterall, my driver was there to collect to make additional room for them.

At first, I told them I could not afford the storage charges on the day and would have to reject the lots. However, my driver was wiling to pay on my behalf. all payment attempts failed as their internal server was experiencing issues according to staff on site. At this point, my driver had been there three hours and was expecting a full days pay.

I mailed through to explain the situation. To my surprise, I got a rude reply telling me I was to expect a refund, lots removed from account and account suspended indefinitely.
After several email exchanges with MB and SW (account manager), retained their decision to permanently suspend my account. I have now commenced legal proceedings to claim expenses incurred paying out my driver.

28 de mayo de 2026
Logotipo de RAW2K

Respuesta de RAW2K

As you are aware of the procedures of RAW2K, when a vehicle is won at auction, individuals have to make a booking which is when you would make payment as well. You are not able to just turn up at sites to make a payment and then collect as you are well aware. We have set procedures to which were not followed by yourself in this matter. Unfortunately, this has resulted in the suspension of your account.

Valorada con 5 estrellas sobre 5

I have used this site quite a few times…

I have used this site quite a few times now , great prices and good stock . Smooth payment and pick up links . Great experience
Thank you

19 de mayo de 2026
Logotipo de RAW2K

Respuesta de RAW2K

Thank you for your amazing review! As always at RAW2K we are here to help the best we can. We are pleased you had a great experience :)

Valorada con 5 estrellas sobre 5

The guys at the pick up point were…

The guys at the pick up point were really helpful. Straight in and out. Talked with respect. Carnt fault them at all.

15 de mayo de 2026
Logotipo de RAW2K

Respuesta de RAW2K

Thank you for your review!! Amazing review of our site staff :)

Valorada con 1 estrellas sobre 5

I purchased a vehicle the mileage…

I purchased a vehicle the mileage showing 93,000 when I bought the car home got a new Key made and the dashboard said 200,000 miles I emailed them back they said we can only give you £100 towards your next car absolutely been robbed Miss advertising

13 de mayo de 2026
Logotipo de RAW2K

Respuesta de RAW2K

We are sorry you experienced this. Having reviewed this matter, this milage information was provided in the extra information when you had placed a bid on the vehicle, which it is a persons responsibility when placing a bid to ensure that it is the vehicle they wish to bid on, taking into account all details provided.

Valorada con 1 estrellas sobre 5

Used to be a decent place years ago

Used to be a decent place years ago, but now it’s gone downhill badly. Items arrive far more damaged than described, and broken parts are conveniently missing from the photos. Worst experience was buying a motorcycle HPI clear that turned out to be stolen now insurance wants it back and the seller has been zero help dealing with the situation. Customer service avoids responsibility and communication is terrible. Would not trust them again.

I contacted the insurance company, they do hold interest and now wants the motorcycle back and keeps harassing me they won’t change the stolen mark and Raw2k still saying for me to contact them what a joke. I’ll contact solicitors

You guys not assisting me at all, you should take the bike back and deal with them yourself that’s the minimum you could support me with that.

** Same day they blocked my account for no reason and no refund for my membership that I’ve already paid? **

13 de mayo de 2026
Logotipo de RAW2K

Respuesta de RAW2K

At RAW2K we have been in communication with you and assisted the best we can. You had been advised to communicate direct with the insurance companies as we auction on behalf of the police who advised that the insurance hold no interest.

Valorada con 1 estrellas sobre 5

I was sold stolen bike from RAw2K and…

I was sold stolen bike from RAw2K and still I didn’t got my Half refund . It’s still more then a year .and it’s still not solved

27 de abril de 2026
Logotipo de RAW2K

Respuesta de RAW2K

We believe that you have been addressed and advised regarding this matter.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más