RAW2K Opiniones 

After winning lot no 325824 I paid raw straight away as always. Only to be told the car was on hold from gbe recovery, 4 days later it was finally able to be sold to me. The lad did say the storage charges wouldn’t be applied. Upon arranging a time to collect my driver gets there and was made to wait around for nearly 2 hours. And to finally take the piss,gbe recovery said I have to pay a loading fee. Even though it was clearly stated in the auction terms that the fee was included in the final invoice. Raised this with raw. They say to contact gbe. But I’m not buying from gbe I’m buying from raw. Raw don’t want to do anything about it. So just beware if bidding on items from Birmingham gbe as you will have extra charges. 🤬. Now having to wait 31 days so I can have a face to face meeting about the loading fee. After raw gave my refund to there clients instead of me. Somehow the emails was “confusing” so they are still refusing to pay me. I will be posting all the emails from both sides in order. To show what sort of crap I have had to deal with over £40

Bought a vehicle from Raw2k auction from a client: GBE recovery in Birmingham and a total joke of a company as they pulled out of the deal on 2 occasions!!! Purchased from Raw2k auction many times and never had any other issues. I had to consult my bank to get a refund on the second occasion, as my emails were ignored and no email was received on 17/03/26!! I had sent several emails but had no response!!

Good easy service, good communication will definitely buy from again

All enquiries were answered, Ok Staff too

Shut on weekends and short hours on weekdays bikes left outside so it’s rusty but customer service do reply reasonably quick so I could arrange a third party collection

Customer services was terrible at Northampton branch staff was very room and also tried to intimidating me I felt aslo kept repeating them self saying try do not car they do not work for raw2k

I bought a car labelled as runs and drives. Got it and it does neither

Simple processing, transparent and always so helpful.
Thanks as always.

First time at Shildon site staff friendly and collection went to plan.
The only thing wrong with alot of the better vehicles is the damage done by the forklifts they use
The forks aren't long enough and they lift them from the side and if you have a heavy vehicle they just press the floor up
This Merc ml was nearly perfect all round but underneath massive damage floor creased and pressed up

Upon collecting the vehicle, I identified a fault with the clutch system. The clutch pedal travel felt inconsistent and the gears were difficult to engage, suggesting a potential clutch wear or hydraulic issue. As the vehicle had not been driven extensively prior to collection, this issue only became apparent during initial inspection and operation. I am currently arranging a mechanical assessment to confirm the exact cause and required repair.

Always brilliant to do business with smooth, easy and reliable

In many cases, the cars did not match the descriptions provided in the listings. Important details about the vehicle condition were missing or inaccurate, which can be very misleading for buyers.

Another major issue is with the bidding process. Several times when trying to place a bid in the final moments of the auction, the website stopped working or became unresponsive. This makes it extremely frustrating and prevents fair bidding.

If you are considering using this auction platform, make sure you do thorough checks and be very cautious before placing bids.

What made your experience great? What is this company doing well? Remember to be honest, helpful, and constructive!

Knowing the insights provided by the company regarding cars, for example wether the car has a rattly noise, EML or other DTC lights on gives me an idea on a vehicle should be desired and to what extent one should go for a specific vehicle, picture uploads of vehicles are very good.
This is where the company is doing a good job.
And it’s lacking when it comes to recovery of the vehicle, where one should soon age the capability of driving the vehicle home instead to get it recovered.

The communication was good throughout and the guys at the pick up depot were helpful. All as it should be no hassle

Very good experience your staff were very helpful and professional on pick up of vehicle thank you

First time buyer. Car as described
Photos clear. Thanks

Staff were great car was exactly as described recommended highly