Rayflex always provide us with a quick and clear quotation based on our tailored needs. They take the time to fully understand our requirements before providing us with a quotation via email. The enti... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I have always had an excellent service from Rayflex and their customer services team are so helpful. The products that we were purchasing were far superior than other suppliers we tried. The only... Ver más
La empresa ha respondido
the advise i received when i made an inquiry over the phone was very professional,i placed an order,which was made up in their premises,it arrived within 5 days,i took advise from them how to install... Ver más
La empresa ha respondido
Was able to buy an economical large roll of PVC sheeting, saving me money and minimising waste (PVC curtains are *always* the wrong length!) Order was despatched quickly and efficiently - Thank you... Ver más
La empresa ha respondido
Información sobre la empresa
- Industria de PVC
- proveedor de puertas insdustriales
- Fabricante
- Productor de artículos de plástico
- Proveedor de productos de caucho
Escrito por la empresa
UK's largest manufacturer of PVC strip curtains, PVC sheet, impact doors, insulated curtains, doors & covers. Specialists in rubber strip, rubber sheet, rubber extrusions and site safety products. Established in 1975 we understand our customers and pride ourselves on customer service and product quality.
Información de contacto
11b, Palatine Industrial Estate, WA4 6QQ, Warrington, Reino Unido
- 01925 638753
- sales@rayflexgroup.co.uk
- rayflexgroup.co.uk
AS ALWAYS FIVE STAR
16 de noviembre de 2021
Respuesta de Rayflex Group
Thanks Dave, pleasure dealing with you.
Excellent Products and Customer Service
We have been a customer of Rayflex for many years. This is beacuse of the quality and broad range of their products and their excellent customer service, which is second to none. We would not hesitate in recommending them.
4 de noviembre de 2021
Respuesta de Rayflex Group
Thank you for your excellent review - thank you for being a great customer!
rapid delivery, good price
rapid delivery of required goods, best price too and good follow up.
4 de noviembre de 2021
Respuesta de Rayflex Group
Thank you Edward. Great review - shout if you ever need us again.
Great service
Helpful and professional, good choice of products. The DX delivery driver was great.
3 de noviembre de 2021
Respuesta de Rayflex Group
Excellent - thank you for your great feedback. We can't take credit for the DX driver but I'll pass on your comments!
I have always had an excellent service…
I have always had an excellent service from Rayflex and their customer services team are so helpful.
The products that we were purchasing were far superior than other suppliers we tried.
The only fly in the ointment was delivery, which could be hit and miss because of the couriers at the time. This was out of Rayflex's hands and they did do their best to get things resolved.
I would definitely recommend this company.
3 de noviembre de 2021
Respuesta de Rayflex Group
Thank you for the great review. We pride ourselves on the quality of our products so we are pleased you also believe they are superior. It's frustrating that the couriers sometimes let the side down. Please be reassured we try our best to ensure all goods are delivered on time and in a good state. It's a work in constant progress!
Rayflex offers great support
Rayflex has supported our company for a good number of years now. Everyone who works there are friendly and helpful and along with competitive prices what more do you need!
3 de noviembre de 2021
Opinión espontánea
Respuesta de Rayflex Group
Hi Kay, so pleased you remain happy with us. It's great to have loyal and supportive customers.
Always responsive and quick to respond…
Always responsive and quick to respond to queries. Florence is always helpful in taking orders.
Not had a problem when ordering. Lead time can be a little long, but that seems to be the same everywhere at the moment.
3 de noviembre de 2021
Respuesta de Rayflex Group
Thanks so much. It's great to hear your happy. We manufacture made to measure strip curtains and the lead times current are currently longer than we like but it's great to be so busy. We look forward to dealing with again very soon.
Respuesta de Rayflex Group
Pleased we fulfilled your requirements. We look forward to dealing with again.
What's not to like..........
Easy to order, helpful with measuring and explaining that they add the extra measurements on etc. Came quicker than expected and easy to install. General communication by phone and e-mail was excellent.
3 de noviembre de 2021
Respuesta de Rayflex Group
Wow thanks Wes - what's not to like about coming to work when we deal with customers like you every day!
Always helpful and pleasant which is…
Always helpful and pleasant which is getting quite rare! Highly recommended
3 de noviembre de 2021
Respuesta de Rayflex Group
Glad that we are a rare breed! We look forward to dealing with you again.
Rayflex always provide us with a quick…
Rayflex always provide us with a quick and clear quotation based on our tailored needs. They take the time to fully understand our requirements before providing us with a quotation via email. The entire process is quick and easy from the initial quote right through to delivery of our order. Thank you Rayflex team!
3 de noviembre de 2021
Respuesta de Rayflex Group
Thank you for your positive feedback - I will relay to the team. It's a pleasure doing business with you.
Took the order then couldn't actually…
Took the order then couldn't actually fulfil the requirement so had to go elsewhere.
3 de noviembre de 2021
Respuesta de Rayflex Group
So sorry to hear that, Andrew. Stocks on these COVID screens are now extremely low, with infection rates on the rise they are flying off the shelf. We are hoping to have good volumes back in stock asap.
I have checked with the team here, they have advised the order was placed online, we contacted to you immediately to advise we only had six in stock, and you needed ten to fulfil your order. We offered a larger size screen for the balance, but this was not agreeable to you, and you cancelled the order. We refunded in full immediately. Apologies we could not fulfil your order on this occasion, customers can always call us to check stock levels before purchasing.
Respuesta de Rayflex Group
Wonderful. Thank you. We look forward to dealing with you soon.
Very Good company to deal with 1st…
Very Good company to deal with 1st class service and a very good product
3 de noviembre de 2021
Respuesta de Rayflex Group
Thank you for the excellent review - always great to hear!
Highly recommended
Always very helpful and efficient service.
Pleasure to deal with
3 de noviembre de 2021
Respuesta de Rayflex Group
Morning Julie - thank you for the lovely review. Pleasure to have you as a customer.
Always superb service and consistently…
Always superb service and consistently a high-quality product...can't recommend highly enough
2 de noviembre de 2021
Respuesta de Rayflex Group
Hi Fraser - Excellent, thank you for the positive feedback. We're so pleased we meet your expectations.
Very happy with service and product
Very happy with service and product.
Always have time for you and nothing is a bother from sales to collection
28 de octubre de 2021
Respuesta de Rayflex Group
Thank you for your continued business and great review. Always a pleasure dealing with you.
Excellent service very polite and…
Excellent service very polite and professional
never have to chase orders deliveries always on time
26 de octubre de 2021
Respuesta de Rayflex Group
Thank you, Scott. It's a pleasure dealing with you.
Very good service as usual
26 de octubre de 2021
Respuesta de Rayflex Group
Thanks Mike, glad you remain happy with our products and service.
Pleased with the product.
Pleased with the product but not so pleased that I had to buy 2 square meters when I only needed about 0.3 square meters.
As for oil resistance I have put a piece in a jar of oil and will measure the dimensional change over the next year.
Hi you requested that I update my review with the dimensional changes.
I have soaked the rubber material in engine oil "Driven HR5 10W-40" from the 26 of Aug 21 to the 17 Jan 2022 about 4 months. The thickness has increased from 3.15 mm to 3.52 mm.
27 de septiembre de 2021
Respuesta de Rayflex Group
Morning John,
Thank you for your review. We are pleased you are happy with the product. Unfortunately we are an industrial manufacturing company and we do have a minimum order charge of £30. It's just not possible for us to process small orders under that value.
We'd be interested in seeing your findings and results on the dimensional changes of the product, please let us know how you get on next year.
Shout if you ever need us.
Best regards
Rayflex
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