Rayner Smith Automotive Opiniones 

89
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great dealership. I bought a car from this dealership and it was a breeze from the start. I was given a great price for my part exchange car and the car I have bought is great. I would highly recommen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Searched months for my dream car, Porsche Boxster. Met by Oliver, who provided an informed, professional, relaxed atmosphere. In all my years car buying this was probably the quickest and easiest de... Ver más

Valorada con 5 estrellas sobre 5

This is one of the best places to purchase a car from, they go above and beyond to make the experience easy lovely people and family run business. Can't rate them enough and we will definitely be back... Ver más

Valorada con 5 estrellas sobre 5

From an initial phone call to delivery of our immaculate 1999 Landrover Defender 90 (a somewhat niche market!), Gerry has guided us as if we were his only customer. We are absolutely delighted with... Ver más

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Compañía de financiación y préstamos para coches
  4. Concesionario de automóviles usados
  5. Concesionario de vehículos de motor

Escrito por la empresa

At Rayner Smith our methods are relaxed and informal, yet we don’t skimp on customer service. With an innate knowledge of the motor trade and finance markets, we promise a great service and a very pleasant buying or selling experience. With over 70 years of combined experience in the industry, and a proven system of account management, our team is one of the best in the business. Added to our products and services, you’ll have a single point of contact you can rely on both today and in the future.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

89 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(89)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great dealership

Great dealership. I bought a car from this dealership and it was a breeze from the start. I was given a great price for my part exchange car and the car I have bought is great. I would highly recommend and I will use Rayner smith in the future.

16 de junio de 2026
Opinión espontánea
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Respuesta de Rayner Smith Automotive

Thanks for the business Luca, enjoy the new TTS. If you need anything we are here thanks Oliver

Valorada con 5 estrellas sobre 5

This is one of the best places to…

This is one of the best places to purchase a car from, they go above and beyond to make the experience easy lovely people and family run business. Can't rate them enough and we will definitely be back when purchasing another car.

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional customer service!

Got in touch with the Oliver on a Saturday evening when the shop had closed (via their website) and he responded the same night.

The Sunday afternoon we spoke again (during closed hours again) more about the vehicle I wanted to view and some information about the vehicle I was exchanging

On the Monday I requested to see the vehicle (Mercedes GLA) and I viewed it on Tuesday with Gerry (as Oliver went on holiday) and was shown the full 7 year service history, MOT certificates and much more.

After the viewing I informed Gerry that I would like to part ex a vehicle and take the GLA, he had emailed me all the forms I needed to fill out and phoned me informing me prior to sending them of what each email entails, this made the process run smooth and easy

I’ve had the GLA now for 5 days and I must say that it is the best decision I’ve made dealership and vehicle wise

100% recommend using Rayner smith when purchasing vehicles, it’s shows how good their customer service is when they speak to you during closed hours and keep you in the loop of everything going on 10/10 customer service.

15 de octubre de 2025
Opinión espontánea
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Respuesta de Rayner Smith Automotive

Thanks Mason, enjoy the new car, thanks for the business

Valorada con 1 estrellas sobre 5

STAY WELL AWAY!!

STAY WELL AWAY!!! . Bought a van for just under £24,000.
Engine lights came on immediately. Took it back and they wiped them off and said see how you get on.
No warranty on the vechile which was told it had . Broke down 10/11 weeks ago. Been promised week after week it's getting sorted . I have lost £1000,s of work through having no van. Got sent a courtesy car only 2 weeks ago. Got a knock on the door . That had been clamped for no tax. I have asked for a refund as I need to get a van that I can trust and they say there waiting for parts. They have had the van longer than I have. Nothing but a nightmare

23 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COSTS!!!

AVOID AT ALL COSTS!!!
I placed a review on 30th June and this nightmare is still going on! We have been told today that the parts for our car are not available until 1st Aug and are still waiting for an end to this nightmare!!
We have repeatedly asked for a full refund however, have been refused with the sales man Gerry stating ‘we have sold you a dog with flees, we won’t be able to sell it on’
Honestly, please save your money, time and sanity and shop elsewhere as this company are utterly horrendous, don’t care about what they are selling and just want to take your money!

Also, the courtesy car provided had no tax and was clamped! Therefore my husband was driving illegally!!!

22 de julio de 2025
Opinión espontánea
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Respuesta de Rayner Smith Automotive

This matter is being dealt with by our legal representatives. Your abusive behaviour and threats will not be tolerated. Please feel free to leave as many bad reviews as you wish.

Valorada con 5 estrellas sobre 5

Brilliant Service.

Very friendly and efficient service on Ford Fiesta - let us drive the car as soon as we arrived with no hassle. Business sorted quickly. Cleaned and maintained car very well for when we came to pick it up. Overall great service and Jacob was very kind.

2 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks for all your help in getting us…

Thanks for all your help in getting us in this fabulous car Gerry. We love it 👍🏼
I will happily recommend you to anyone looking for a quality car and a great personal service. 10/10

4 de abril de 2025
Opinión espontánea
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Respuesta de Rayner Smith Automotive

Thank you for your business Joby. Enjoy the car !

Valorada con 5 estrellas sobre 5

Oliver and RSA helped us massively!!!

I found myself in a difficult financial situation where i needed to exit a vehicle. Oliver at RSA went above and beyond what would be expected or a car garage, I will not go into the details, but Oliver did more than would be expected of someone enabling us to get out the car and transition into a more affordable vehicle. I really will remember this and is testament to the ethics of the team at RSA

11 de diciembre de 2024
Opinión espontánea
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Respuesta de Rayner Smith Automotive

Thanks Andrew

Valorada con 5 estrellas sobre 5

Amazing service

It’s taken me a while to get round to writing this review, but I had a fantastic service with Rayner Smith. I purchased a Tesla from them, I was travelling up from London and they kind enough to pick me up from the station. Great communication and I would highly recommend them

22 de octubre de 2024
Opinión espontánea
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Respuesta de Rayner Smith Automotive

Thank you for your kind words Adam. Thank you for the business ! Enjoy the Car, If you need us we are here. Oliver

Valorada con 5 estrellas sobre 5

would most decently recommend Rayner Smith Automotive

Oliver and the team at the dealership were absolutely fantastic! I recently purchased a Porsche from them and I couldn't be happier with the level of service I received. Oliver went above and beyond to ensure that my experience was nothing short of excellent. On the day of collection, he took the time to show me around the vehicle, and when I noticed some loose stitching on the passenger seat, he was incredibly apologetic and immediately offered to have it repaired at no cost to me. True to his word, the issue was promptly taken care of, and I was thoroughly impressed with his commitment to customer satisfaction. The entire team at the dealership was amazing, and I would wholeheartedly recommend their services to anyone in search of a top-notch car-buying experience. Thank you, Oliver and team, for your outstanding service!

30 de septiembre de 2024
Opinión espontánea
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Respuesta de Rayner Smith Automotive

Thanks for the business Engin. Enjoy the Cayenne Turbo 👍🏼

Valorada con 5 estrellas sobre 5

Delighted customers

From an initial phone call to delivery of our immaculate 1999 Landrover Defender 90 (a somewhat niche market!), Gerry has guided us as if we were his only customer.
We are absolutely delighted with all aspects of our buying experience. Slicker, quicker and more enjoyable than any of our new car buying experiences; we will certainly recommend his services. Thank you Rayner Smith. We are very happy customers.

31 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, professional service! 10/10

Charlie was great from beginning to end. We had a really positive experience, he wasn't pushy and as a female buyer he wasn't condescending towards us. He answered all questions and nothing was too much bother. Aftercare so far has been amazing. We would highly recommend this garage.
Thank you!

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great knowledge from sales staff speedy…

Great knowledge from sales staff speedy super friendly service too thankyou so much very happy with our new car ☺

20 de junio de 2024
Opinión espontánea
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Respuesta de Rayner Smith Automotive

Thankyou for the review Amy. it was a pleasure meeting you and your husband.

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