RC Willey - Nevada Distribution Center Opiniones 31

TrustScore: 3 sobre 5

3,1

4300 Flossmoor St, 89115 Las Vegas, NV, US


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Greeted upon entering the lobby and thanked when leaving. Receptionist explained everything and pointed me in the right direction. The gentleman that loaded my truck was courteous and made sure I wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wish it was sooner than 2 weeks for my dryer delivery (it is in stock), but I found what I was looking for pretty easily. Update- I did not realize this was not in stock, I could have sworn it sai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Delivery team (Salvador and Elijah) did a great job. They arrived within the two-hour window and called me when they were on their way. Both individuals did a professional job setting up my dini... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de electrodomésticos
  3. Tienda de electrónica
  4. Tienda de pisos
  5. Tienda de artículos para el hogar
  6. Colchonería

Escrito por la empresa

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Escrito por la empresa

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Información de contacto

  • 4300 Flossmoor St, 89115, Las Vegas, NV, Estados Unidos

  • 702-632-3650

3,1

Medio

TrustScore: 3 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

During pick up at the warehouse

During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him how do I pick up my item and he said call the number pointing to the page on the door that is marked as Customer Pick up and no more interaction whatsoever. Also, I was asked over to phone to park in bay 1 but the bays were not marked. This is not a positive experience.
Attendant loading the item was very nice and attentive though.

21 de enero de 2026
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Carlos, we apologize for inconvenience you experienced with your recent visit at our warehouse. We appreciate your feedback. If you do need any assistance with your order, please contact our customer service office at 702-632-3650 and our team will be glad to help.

Valorada con 2 estrellas sobre 5

Delivery time is crap

24 de agosto de 2025
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

I apologize for the inconvenience you have experienced. Our records show that you placed an order for a drop ship item on 08/23/25. When you checked out, you received a pop up message that stated that the item will be shipping to you directly from the manufacturer and to allow five business days for the shipment to be processed and up to two weeks for the final delivery to occur. Please call our online help desk at 888-584-5156, option 1 if you need any assistance with your online drop ship order.

Valorada con 5 estrellas sobre 5

I wish it was sooner than 2 weeks for…

I wish it was sooner than 2 weeks for my dryer delivery (it is in stock), but I found what I was looking for pretty easily.
Update- I did not realize this was not in stock, I could have sworn it said it was in stock. I bet it said in stock because it was in a different warehouse (other than Las Vegas).

4 de junio de 2025
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Hi Sara! I apologize for the inconvenience you have experienced. Our records show that your dryer was not in stock in Las Vegas and so it is transferring from one of our out of state warehouse. That process does take time. Please call our Las Vegas customer service at 702-632-3650 if you need any assistance.

Valorada con 1 estrellas sobre 5

My furniture was Defective from day…

My furniture was Defective from day one,and my appliances are Defective and my Dining Room Table has a stain on it that never came off,and we’re not happy at all ☹️

15 de marzo de 2025
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Thank you for reaching out to us.
We apologize for the inconveniences with your items.
We see you have been working with the customer service team to get your items repaired and they have also given you compensation for the inconvenience.
Please keep working with them for updates on your parts arrival and service dates.
You can reach them at 775-337-4600, their hours are M-Sat 10am - 8pm.

Valorada con 4 estrellas sobre 5

I thought the TV console was already a…

I thought the TV console was already a piece of furniture, but I had to assemble it from the box.

11 de marzo de 2025
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Hi Douglas! I apologize for the confusion you experienced. When you pick up an order, we do not provide any assembly that would normally be provided when you pay for delivery. Please call our Las Vegas customer service at 702-632-3650 if you need any assistance.

Valorada con 1 estrellas sobre 5

My order is not here

My order is not here

21 de diciembre de 2024
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

We apologize for the inconvenience with your recent order. Looking at your account with us, it appears your product had to transfer from our Utah Warehouse to our Nevada Warehouse to deliver to you, which can take some time. If you do require any additional assistance please give our customer service a call at,
702-632-3650
7 AM - 8 PM
Closed Sunday

Thank you.

Valorada con 5 estrellas sobre 5

The quality & concerns of homeowner

The delivery guys were fantastic & put together the kingsize bed frames/headboard/sides & footboard with precision & floor lamp along with being very courteous & timely:)

7 de noviembre de 2024
Opinión espontánea
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Claudia,
Thank you for the review.
We are glad the delivery team do a great job with your items.

Valorada con 5 estrellas sobre 5

Delivery Team (Salvador and Elijah)

The Delivery team (Salvador and Elijah) did a great job. They arrived within the two-hour window and called me when they were on their way. Both individuals did a professional job setting up my dining table, chairs, and stools. Kudos to the team.

21 de octubre de 2024
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Jose,
Thank you for your review.
We are glad your delivery team did such a good job with your furniture.

Valorada con 5 estrellas sobre 5

The receptionist was friendly and…

The receptionist was friendly and quickly prepared for our pick up.

4 de septiembre de 2023
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Thank you for the 5-Star review, we greatly appreciate the kind words and positive rating and we hope you have a wonderful day!

Valorada con 5 estrellas sobre 5

Excellent

Excellent Service!

1 de agosto de 2023
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Hi Rumen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Great place to shop and delivery always on time

I have been coming here for years and always great service.

17 de julio de 2023
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

We look forward to seeing you again soon.

Valorada con 1 estrellas sobre 5

Trying to cancel my order

Trying to cancel my order, and no one will respond. horrible service.

25 de junio de 2023
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

We apologize for the negative and inconvenient experience of not being able to cancel your order, just call 801-596-6950 and a customer service representative can help get that order cancelled and walk through the money return process as well

Valorada con 5 estrellas sobre 5

Greeted upon entering the lobby and the…yes

Greeted upon entering the lobby and thanked when leaving. Receptionist explained everything and pointed me in the right direction. The gentleman that loaded my truck was courteous and made sure I was good before he thanked me and sent me on my way. My second time picking up and much more preferred because of the ease. As long as you know what your getting and you can transport, its a no brainer. in and out in 10 minutes tops. Also, basic customer service that most people feel is below them.

3 de mayo de 2023
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Our product was seriously compromised…

Our product was seriously compromised below are pictures. We will expect a replacement period

30 de abril de 2023
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Hi Gary! Please contact our online web department at 888-584-5156, option 1 for any issues regarding dropship items. They will be able to assist you.

Valorada con 5 estrellas sobre 5

I ordered this on line

I ordered this on line, and all information that I would need was available.

28 de diciembre de 2022
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Hi Kathleen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Prompt. I was very happy with my experience with RC Willey.

18 de septiembre de 2022
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Thank ya very much for the 5-Star review and feedback! We greatly appreciate it and cant wait to shop with you again, if there are any issues you want to report or need assistance please always feel free to either call us at: 888-584-5156 or email us at customer.support@rcwilley.com, Thank ya!

Valorada con 5 estrellas sobre 5

Great Customer Service

Our order pickup went flawlessly. Wonderful customer service experience.

20 de agosto de 2022
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Thank you for kind words and compliment, its much appreciated and we also appreciate the 5-Stars! if you ever need any assistance or need to report an issue please feel free to email us at customer.support@rcwilley.come or call us at 888-584-5156 Thank ya!

Valorada con 5 estrellas sobre 5

great customer service

they were very helpful with the choices i made

19 de agosto de 2022
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Thank you so much for the kinds and the 5-Star review Michael! We cant wait to shop with you again! if you ever need any assistance or need to report an issue please feel free to email us at customer.support@rcwilley.come or call us at 888-584-5156 Thank ya!

Valorada con 5 estrellas sobre 5

Always a pleasure

5 de agosto de 2022
Logotipo de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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