During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him h... Ver más
La empresa ha respondido
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During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him h... Ver más
La empresa ha respondido
Greeted upon entering the lobby and thanked when leaving. Receptionist explained everything and pointed me in the right direction. The gentleman that loaded my truck was courteous and made sure I wa... Ver más
La empresa ha respondido
I wish it was sooner than 2 weeks for my dryer delivery (it is in stock), but I found what I was looking for pretty easily. Update- I did not realize this was not in stock, I could have sworn it sai... Ver más
La empresa ha respondido
The Delivery team (Salvador and Elijah) did a great job. They arrived within the two-hour window and called me when they were on their way. Both individuals did a professional job setting up my dini... Ver más
La empresa ha respondido
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Escrito por la empresa

Affordable furniture, appliances, and electronics since 1932
4300 Flossmoor St, 89115, Las Vegas, NV, Estados Unidos
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During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him how do I pick up my item and he said call the number pointing to the page on the door that is marked as Customer Pick up and no more interaction whatsoever. Also, I was asked over to phone to park in bay 1 but the bays were not marked. This is not a positive experience.
Attendant loading the item was very nice and attentive though.

Respuesta de RC Willey - Nevada Distribution Center
I wish it was sooner than 2 weeks for my dryer delivery (it is in stock), but I found what I was looking for pretty easily.
Update- I did not realize this was not in stock, I could have sworn it said it was in stock. I bet it said in stock because it was in a different warehouse (other than Las Vegas).

Respuesta de RC Willey - Nevada Distribution Center
My furniture was Defective from day one,and my appliances are Defective and my Dining Room Table has a stain on it that never came off,and we’re not happy at all ☹️

Respuesta de RC Willey - Nevada Distribution Center
I thought the TV console was already a piece of furniture, but I had to assemble it from the box.

Respuesta de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center
The delivery guys were fantastic & put together the kingsize bed frames/headboard/sides & footboard with precision & floor lamp along with being very courteous & timely:)

Respuesta de RC Willey - Nevada Distribution Center
The Delivery team (Salvador and Elijah) did a great job. They arrived within the two-hour window and called me when they were on their way. Both individuals did a professional job setting up my dining table, chairs, and stools. Kudos to the team.

Respuesta de RC Willey - Nevada Distribution Center
The receptionist was friendly and quickly prepared for our pick up.

Respuesta de RC Willey - Nevada Distribution Center
I have been coming here for years and always great service.

Respuesta de RC Willey - Nevada Distribution Center
Trying to cancel my order, and no one will respond. horrible service.

Respuesta de RC Willey - Nevada Distribution Center
Greeted upon entering the lobby and thanked when leaving. Receptionist explained everything and pointed me in the right direction. The gentleman that loaded my truck was courteous and made sure I was good before he thanked me and sent me on my way. My second time picking up and much more preferred because of the ease. As long as you know what your getting and you can transport, its a no brainer. in and out in 10 minutes tops. Also, basic customer service that most people feel is below them.

Respuesta de RC Willey - Nevada Distribution Center
Our product was seriously compromised below are pictures. We will expect a replacement period

Respuesta de RC Willey - Nevada Distribution Center
I ordered this on line, and all information that I would need was available.

Respuesta de RC Willey - Nevada Distribution Center
Excellent service. Prompt. I was very happy with my experience with RC Willey.

Respuesta de RC Willey - Nevada Distribution Center
Our order pickup went flawlessly. Wonderful customer service experience.

Respuesta de RC Willey - Nevada Distribution Center

Respuesta de RC Willey - Nevada Distribution Center
Furniture was delivered and set up quickly and well. Great job guys

Respuesta de RC Willey - Nevada Distribution Center
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