RC Willey - Reno Opiniones 

356
TrustScore: 4.5 sobre 5

4,3

1201 Steamboat Pkwy, 89521 Reno, NV, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sales people are very knowledgeable and zeroed in on our needs without overselling. We made decisions on washer/dryer, tv and bbq in probably 30 minutes based your reps knowledge.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My Lg tv warranty I purchased expired after 5 yrs and I managed to save the paperwork. I never had to implement the warranty with any repairs. I called because RC Willey offers a buyback at 50% of... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

First Delivery....Furniture Damaged. Only one out of four pieces received. Second Delivery....remaining three pieces, un-assembled, still in multiple boxes. When drivers tried to put together, real... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love RC Willey's selection, prices, quality - the works. What made my actual purchasing experience so over-the-top awesome was Julie Dragony, who patiently helped me make all the decisions I was waffl... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de electrodomésticos
  3. Tienda de electrónica
  4. Tienda de pisos
  5. Tienda de artículos para el hogar
  6. Colchonería

Escrito por la empresa

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Escrito por la empresa

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Información de contacto

  • 1201 Steamboat Pkwy, 89521, Reno, NV, Estados Unidos

  • 7753374600

4,3

Excelente

TrustScore: 4.5 sobre 5

356 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(356)

992 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

No pressure

No pressure, no hassle shopping. Easy well informed delivery experience. Delivery guys did a great job. Very professional delivery crews.

14 de enero de 2026
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Respuesta de RC Willey - Reno

Thank you, Vance, for providing us with your feedback! We are so glad to hear you found shopping with us hassle free with no pressure. We're also happy that our delivery team made sure to be professional and did a great job delivering your products!

Valorada con 5 estrellas sobre 5

Great customer service like always

Great customer service like always

27 de diciembre de 2025
Opinión espontánea
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Respuesta de RC Willey - Reno

Hi Jason! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Great price and delivery

We got a great price on a recliner! it was delivered on the day they said it would arrive and during the reasonable time period they said it would. The delivery team was very helpful and efficient!

31 de diciembre de 2025
Opinión espontánea
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Respuesta de RC Willey - Reno

Hi Christiane! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Thank you for helping me on my purchase, great staff very professional.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de RC Willey - Reno

Hi Jose! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 2 estrellas sobre 5

My email said I could pick up my…

My email said I could pick up my purchase in store on December 23, 2025. I called the number in the email 30 minutes before arriving as instructed only to find out my product was still in the warehouse in SLC. Not a major issue but a bit annoying nonetheless.

23 de diciembre de 2025
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Respuesta de RC Willey - Reno

We apologize for the inconvenience you experienced with your most recent order. Taking a look at your account, we do see that your product is ready for pickup today at our Reno store location. If you need any assistance with your order, please contact our customer service office at 775-337-4600 and our team will be glad to help.

Valorada con 5 estrellas sobre 5

I always have a positive interaction…

I always have a positive interaction with RCW.

20 de diciembre de 2025
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Respuesta de RC Willey - Reno

Hi Gary! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Great Store

Great Store! easy access to view furniture. Excellent customer service. Very professional

29 de noviembre de 2025
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Respuesta de RC Willey - Reno

Thank you, Pamela, for the fantastic review! We're glad that our team made you feel welcome and that you found all our furniture easy to view. We appreciate your support and hope to see you again soon!

Valorada con 5 estrellas sobre 5

Professional installer who respected…

Professional installer who respected our home and did a great job installing our carpets.

8 de diciembre de 2025
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Respuesta de RC Willey - Reno

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Returned

I needed to return some end tables because they just weren’t what I wanted. They returned them fast and efficient, no questions asked.

9 de noviembre de 2025
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Respuesta de RC Willey - Reno

Hi Tracy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 1 estrellas sobre 5

NO CALL BACK

I requested a call back for help and never received a call back. The customer service proved to be worthless. I had to figure everything out for myself

3 de diciembre de 2025
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Respuesta de RC Willey - Reno

I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback, and we will pass this information along to the appropriate management for internal review. If you need any other assistance, please call our Reno store at 775-337-4600.

Valorada con 5 estrellas sobre 5

Rcwilley in Reno has the best…

Rcwilley in Reno has the best environment, always friendly and super helpful. They always have what I’m looking for! Everyone is so nice and welcoming. I enjoy my trips to Rcwilley!

18 de noviembre de 2025
Opinión espontánea
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Respuesta de RC Willey - Reno

Hi Jose! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 1 estrellas sobre 5

Status of item was incorrect

Placed an order online for something that said was “In Store Available for pick up” called the next morning to schedule pick up and they said they didn’t have it in store and would need to ship it from Utah to Reno.

25 de noviembre de 2025
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Respuesta de RC Willey - Reno

We apologize for the inconvenience with your recent order. We show on your account that this order was canceled. If you do need any further assistance, please reach out to our Online Help Desk office at (888)-584-5156 and we will be glad to help.

Valorada con 1 estrellas sobre 5

Did not receive my delivery

Did not receive my delivery

20 de noviembre de 2025
Logotipo de RC Willey - Reno

Respuesta de RC Willey - Reno

Hi Mathew! Our records show that your order was placed yesterday, 11/20/25 and your delivery is scheduled for 11/25/25. We do not offer same day delivery. You will receive an estimated two-hour time frame for your delivery the evening before via automated email/text message. Please call our online help desk at 888-584-5156, option 1 if you need any assistance with your online order.

Valorada con 5 estrellas sobre 5

Carpet removal crew arrived on time

Carpet removal crew arrived on time. Removed all heavy furniture, pulled up old carpet. Were friendly and polite; explained what needed to be done. Handled furniture carefully. Carpet delivered was checked to be sure it was what we ordered and were happy with it. All three installers worked hard!

18 de noviembre de 2025
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Respuesta de RC Willey - Reno

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 4 estrellas sobre 5

Our sales person was great she worked…

Our sales person was great she worked with us to help us get the best carpet that works for our lifestyle.
The carpet installation came out great.
Was surprised there was a big piece of carpet left over in our living room.

5 de noviembre de 2025
Logotipo de RC Willey - Reno

Respuesta de RC Willey - Reno

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Very Good Communication

Not only was the price competitive, but the communication was outstanding up to and even after delivery.

12 de noviembre de 2025
Logotipo de RC Willey - Reno

Respuesta de RC Willey - Reno

Hi Douglas! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Awesome people

30 de octubre de 2025
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Respuesta de RC Willey - Reno

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

This store has everything!

Friendly staff and they always have deals.

26 de octubre de 2025
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Respuesta de RC Willey - Reno

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

The price was really good on our new…

The price was really good on our new refrigerator. The person who helped us select it was very knowledgeable and helpful. The two delivery guys were awesome. They figured out how to get the refrigerator through a small doorway, and set up the refrigerator very nicely. I won’t buy appliances anywhere else.

24 de octubre de 2025
Opinión espontánea
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Respuesta de RC Willey - Reno

Hi Larry! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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