RDM Industrial Products, Inc. Opiniones 136

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery of the new work tables was incredible. The craftsmanship is high quality. The rubber mats ordered for the top of each table arrived dirty and were very hard to get cleaned.

Valorada con 5 estrellas sobre 5

Their personal service stands out above the rest of the industry. They also beat the big companies in pricing and quality, for an example Fisher's cost was 18k and RDM's custom length was 8k, and 4-... Ver más

Valorada con 5 estrellas sobre 5

Hi! I lead a chemical research project for a cancer research team in the Australian outback. I have bought and have been using a laboratory exhaust fume hood from RDM for the last year and a half. It... Ver más

Valorada con 5 estrellas sobre 5

We are very happy with our tables from RDM. They were the perfect solution for us. Our fulfillment team now has the ample space they need to prepare packages comfortably. The tables also helped us opt... Ver más

Información sobre la empresa

  1. Laboratorio
  2. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

RDM Industrial Products, Inc. manufactures and provides an array of quality industrial and laboratory furniture, including support products, to the Advanced Technology, Biotechnology, Electronics, Healthcare, and many other private and commercial industries. Established in 1977, RDM has been in business for over 35 years. Our facility is ready to provide your company with the quality furniture products and service you demand. We specialize in shipping top quality products to locations nationwide on time.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

136 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Work Table

The partnership with your team on getting what we needed and working with us on delivery has been great. Your communication is very good too, very prompt, clear, friendly and professional.

19 de agosto de 2025
Valorada con 5 estrellas sobre 5

Nice workmanship

Nice workmanship. Perfect dimensionally.

19 de septiembre de 2024
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank you, Jeff !! We are definitely NOT perfect, but we strive to be ;) Hope you are enjoying your stainless steel unit(s).

Valorada con 5 estrellas sobre 5

Great product

Great product, Great communication. Would buy from again.

24 de mayo de 2024
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank you very much for the wonderful review. We would love to see your units in action. Please send us a photo or two that you would not mind sharing on our website. Mention this TrustPilot response for a 5% discount on your next purchase at RDM. Have a Wonderful Merry Christmas !!

Valorada con 5 estrellas sobre 5

Occupational Therapist Asst/Cafe Manager

We purchased a hydraulic lift table for use in our hospital occupational therapy job training program for persons with disabilities. We are very happy with the quality of the table and the service provided by your representatives. We are a government agency and the RDM rep was very patient with the payment process and followed up consistently. Thank you.

16 de abril de 2024
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank you for the kind words. Providing Accessible Tables is one of our many specialties. We hope your user(s) enjoy using the table as much as we enjoy making them ;)
The RDM Crew

Valorada con 5 estrellas sobre 5

High quality product

High quality product, easy ordering process, and very responsive customer service.

19 de marzo de 2024
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thanks Philip !! We enjoyed building your Light Inspection table and hope you enjoy many productive years with it. Do follow up in a year or two to let us know how the unit is working for you. The lifespan of the lighting components is five years - of continuous 24/7 use. The balance of the table is built to last a lifetime. Have a Wondeful Merry Christmas and Thanks Again ;)

Valorada con 5 estrellas sobre 5

Great Customer Service

Interaction between customer service to ensure we ordered the correct type of bench/table. We were able to adjust measurements prior to the order with a final approval. Very reasonably priced.

2 de febrero de 2024
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank You, Jacqueline - We are happy to hear that our Review/Approval Process worked out well for you. We typically hit our target with great accuracy, almost every time. Over the past several decades, we are happy to say that we have had less than a handful of people who received something other than what they were expecting to see on the approval drawings.

We look forward to working with you, again, in the future,
The RDM Crew

Valorada con 5 estrellas sobre 5

Fantastic Customer Support

From the initial inquiry to the installation process, RDM's customer support team showcased professionalism and expertise. We are delighted with the results and appreciate RDM's commitment to quality and customer satisfaction. Our lab is now equipped with top-notch furnishings, thanks to RDM Industrial Products.

20 de febrero de 2024
Opinión espontánea
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank You, very much, David for the wonderful review. We strive to give each and every client the same care, attention, and top-quality solution. I will make an effort to start replying to all the wonderful comments and suggestions that we receive here, moving forward.

Have a Blessed Day,
The RDM Crew

Valorada con 5 estrellas sobre 5

great customer service

What made my experience great was Michele Gomez.
She was on top of everything. If it was not for her looking through the drawing I would have ended up getting the wrong thing. Thanks Michele!

26 de enero de 2024
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank You, Nelson. We Love Michele. She always strives to be very prompt and thorough with each and every project - big or small. Any one of our sales staff are just as committed to helping satisfy our customers' needs. We do not attempt to shoe-horn our clients into standard solution that may not fit their need entirely. We appreciate your feedback and look forward to working with you again. Have a Wonderful Merry Christmas !!

Valorada con 4 estrellas sobre 5

Overall a very positive experience. Table looks and works great.

Overall a very positive experience. My one suggestion would be to include a comparison ability for broad costing. When I was looking for a table, the number of options was intriguing, but it was very inefficient and time consuming to submit each potential option or combination of options for a specification to see how expensive they would be. That also led to a couple of various people working on my same set of orders which also led to confusion and time loss trying to update multiple people on the multiple options I was potentially looking at getting.

18 de enero de 2024
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Agreed. Thank you for the feedback, Matthew. We have a lot to offer and have always found it a challenge to convey our many solutions / offerings through our website. We do have a cart system that allows you to submit multiple products at once so that you do not have to enter your contact information several times, but I suppose we need to make it more obvious with something that maybe states, "Click Here to ADD MORE", or something similar. Your input has been heard and is Greatly Appreciated. Please let your salesperson know that I have offered you a ten percent discount on a future purchase you arrange with us.

Have a Great Day,
The RDM Crew

Valorada con 5 estrellas sobre 5

Good place to get custom tables.

The folks at RDM are responsive and willing to help you get the table you want. Working with them is always easy and quick on their end. The recived table was well packaged and there was no damage to the product so far it is working well.

7 de diciembre de 2023
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank you for the feedback and wonderful review. We look forward to working with you again...
The RDM Crew

Valorada con 5 estrellas sobre 5

Their personal service stands out above the rest of the field!!!!

Their personal service stands out above the rest of the industry. They also beat the big companies in pricing and quality, for an example Fisher's cost was 18k and RDM's custom length was 8k, and 4-6wks in comparison to 12-16wks. If possible, get RDM on your Vendor list!
Jim Pisano
UCD Facility Manager

13 de septiembre de 2023
Valorada con 1 estrellas sobre 5

Worked for one day

The table worked for one day, at 4K I expected a lot more.
Wires were cut wrong and touching other wires, wire nuts were used rather than something more modern (again 4K) and the nuts were at least one size too big, and they had to send me replacement parts.
I was told I would get a discount, but haven’t heard anything about that.
I have a maintenance tech, but why am I paying for someone to work on a table that should have been perfect.

28 de agosto de 2023
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

I apologize for the late response. Thanks to you, we did change our wire connectors, moving away from our old twist-style to the modern-style lever wire nuts. Please contact me if you did not have your discount applied and I will do what I can to set things right. Overall, we have had a pretty good track record with these light inspection tables, having a strict quality control process in place, but we now know we are not perfect, even though we strive to be. The new nuts should be able to handle any long, rough road ride much better than the wire nuts, so thanks, again, for your input.
Hope you were able to remedy the issue easily enough and are enjoying the light table now,
The RDM Crew

Valorada con 5 estrellas sobre 5
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Hello Team SVS - we Love working with you guys (and gals) as well. Thank you for 'going to bat' for us over the past several decades. You and your team have always done a superb job with each and every client.

Keep up the Great Work !!
The RDM Crew

Valorada con 5 estrellas sobre 5

The knowledgeable staff at RDM make…

The knowledgeable staff at RDM make customizing & ordering benches easy. Their product looks good & my customers come back to me because of RDM's product & service. I love working with everyone at RDM, very pleasant people, all of them.

7 de julio de 2023
Opinión espontánea
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thanks Alice !! I apologize for the late response - it's been a while since I've been able to log in to see these reviews. Thank you for your patience through the years. We Greatly Appreciate all that you have done to promote and sell our products. We look forward to many more adventures in the upcoming years...
The RDM Crew

Valorada con 5 estrellas sobre 5

I'm always blown away by the quality of…

I'm always blown away by the quality of product, speed of delivery and wonderful staff!

23 de abril de 2020
Logotipo de RDM Industrial Products, Inc.

Respuesta de RDM Industrial Products, Inc.

Thank you for the kind words and flattery, Jason. We strive to provide the simple, timeless principles of Great Quality, Service, and Timing. We know that our timing has been a little off because of the unusual, busy flood of business / projects that have been flooding in, so we Thank You and everyone for your patience while we work to reign in the clock :)

The RDM Crew

Valorada con 5 estrellas sobre 5

The quality of the product is good

The quality of the product is good, sales are being patient and walk through step by step to meet our need
The price is reasonable and hopefully we will back to order soon if the future time

6 de abril de 2020
Opinión espontánea

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