These guys went from 5 stars to 1 based…
These guys went from 5 stars to 1 based on a loss of trust which is rule #1 in peptides. We’ve bought $10-15k worth of peptides from them due to good customer service and the appropriate COA’s for each peptide we bought. Not to mention 20-30 referrals we’ve sent. I just ordered 50mg vials of SS-31 and realized right away there was no corresponding COA on their website for this per their promise that all peptides are tested/passed with COA on file. They tried to tell me their 10mg vial tested 9/11/25 was the same which is not how testing works as it also measures the weight per vial… As well, SS-31 has been out of stock multiple times since last September so I know the batches have changed requiring new COA’s. Either someone has made a mistake and their customer service is handling this completely wrong or this is a complete breach of the all important trust. I simply asked them to pull my order and refund before it’s sent but they’re too busy for that and prefer I jump through multiple hoops as the customer who “trusted them” to return it for a refund once received… They’re unable to send or post the appropriate COA which is the loss of this customer for sure.