Rebel.com Opiniones 766

Respuesta de Rebel.com

Hace 7 días

Thanks so much, Waqas. It means a lot to hear that you have trusted Rebel with your business for years. We are glad things have felt easy and accommodating along the way. That kind of steady support is exactly what we aim for, and we are grateful to have you with us.

Respuesta de Rebel.com

6 abr 2026

Hi Lois, thank you so much for the kind words! We’re lucky to have Jasmita on the team, and we’ll be sure she sees this 😊

“Extremely helpful” is exactly the experience we aim for, so it’s great to hear it landed. Thanks again for choosing Rebel!

Respuesta de Rebel.com

30 mar 2026

Thanks so much, Andy. “Helpful, kind, and knowledgeable” is exactly the bar our team aims to hit every day, so this means a lot. We’re really glad the experience felt thoughtful and not just transactional. That kind of support is what we believe should come standard. Appreciate you taking the time to share it.

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30 mar 2026

This made us smile. Shannon will be thrilled to hear this. Guiding you through changes smoothly and keeping things stress-free is exactly what we’re here for. Thanks for the triple “awesome” stamp of approval, we’ll take it.

Respuesta de Rebel.com

20 mar 2026

Thanks so much, Ivana. We’re thrilled Alyea could turn a stressful moment into a joyful one. Patient, knowledgeable support is exactly what we aim for, and we’ll be sure to share your kind words with her. Thanks for choosing Rebel.

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19 mar 2026

Hi Zoe, thank you so much for the kind words. We’ll make sure Anthony sees this, he’ll really appreciate it.

We’re so glad he was able to quickly pinpoint the issue and get things sorted. Getting you back on track without wasting your time is exactly what we aim for.

Thanks again for choosing Rebel.

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19 mar 2026

Hi Darren, thanks for calling this out. We can see why that experience felt misleading, and that’s not the standard we want for domain search.

In this case, .com.co domains aren’t currently offered through Rebel.com. They’re a less common domain type tied to Colombia, similar to how .com.au works for Australia, and not all registrars support them. Our search results should have made that clearer instead of suggesting the names were already registered or available to bid on.

That’s on us to communicate better. We’re reviewing how unsupported TLDs appear in search so customers get a clearer answer right away. We appreciate you taking the time to flag it. If you’re open to revisiting your review, we’d really appreciate it.

Respuesta de Rebel.com

9 mar 2026

Thanks so much for the kind words, and congrats on launching your site! 🎉

Helping you get multiple domains and hosting set up smoothly is exactly the kind of behind the scenes work our team loves doing. We're really glad we could make the process easier and get you across the finish line.

Wishing you lots of success with Azilda Tech. If you ever need a hand as things grow, we're here for it.

Respuesta de Rebel.com

6 mar 2026

Hi DC, thanks for the note.

Love hearing that Israel and Del took good care of you. We’ll make sure they see this.

And on the chat queue, fair point. “Next in line” should not feel like you’re trying to buy concert tickets. We’re sharing that feedback with the team.

Thanks again for sticking with us and taking the time to say something. It helps.

Respuesta de Rebel.com

3 mar 2026

Hi Frannie, this just made our day. 💛

“Personable, Skilled Service” is exactly what we aim for, and Shannon really is a gem. We’re so glad she could step in and get everything sorted for you. Problem solved is our favourite kind of ending.

Thanks so much for the love and for choosing Rebel. We’re thankful for you, too.

Respuesta de Rebel.com

26 feb 2026

Hi Brian, this was such a great note to read. Thank you.

“Certificate renewals and domain transfers are just so easy” is music to our ears. Those are exactly the kinds of things that shouldn’t feel complicated. We’ve put a lot of thought into making the behind the scenes admin simple and straightforward, so it means a lot that you’ve noticed.

And we’re especially glad our tech support team has been quick and able to resolve things on first contact. That’s the gold standard for us.

Thanks for trusting us after trying other providers over the years. We’re really happy to be in your corner.

Respuesta de Rebel.com

20 feb 2026

Hi Marc,

Thanks so much for sharing this — and for sticking with the process.

We’re really glad to hear the transfer itself was easy to get started and that our support team was quick and helpful when you reached out. That part matters a lot to us.

You’re absolutely right, though. If a transfer looks like it should be a quick purchase, getting slowed down by security checks and longer than expected timelines can feel frustrating. Those safeguards are there to protect domain owners, but they shouldn’t feel like unnecessary roadblocks. Your feedback helps us understand where expectations and experience aren’t perfectly aligned.

If anything still feels unclear about the transfer timing or process, our support team is always available via the Help Centre on rebel.com and happy to walk through it with you.

We appreciate you calling it “good enough” for now and we’ll keep working to turn that into “great” next time.

Respuesta de Rebel.com

19 feb 2026

Hi J_Dobo, thank you for such a thoughtful review!

We’re so glad to hear you’ve consistently had great experiences with our team. Being responsive and reliable when questions pop up or troubleshooting is needed is exactly what we aim for.

We’ll be sure to pass your kind words along to Israel. Resolving the issue quickly is one thing, but sticking with it and monitoring to make sure everything is fully sorted is the kind of follow-through we’re proud of.

Thanks again for your trust and for taking the time to share this. We’re always here whenever you need us.