I called bc I got an email saying that I had an outstanding balance of a significant amount. Janine was kind, respectful and detailed when she was explaining why that happened. She was also very hel... Ver más
La empresa ha respondido
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I called bc I got an email saying that I had an outstanding balance of a significant amount. Janine was kind, respectful and detailed when she was explaining why that happened. She was also very hel... Ver más
La empresa ha respondido
Five star experience with Charlton today! He not only helped me with my overpayment but also based on my usage history he changed direct debit for me. Extremely professional and polite! Thank you Char... Ver más
La empresa ha respondido
Thank you Fezile, I have had a long time issue with my bills and wrong usage charges, have spoken to different staff without solution. The last staff I spoke with before Fezile complicated the issue... Ver más
La empresa ha respondido
Today I had an issue with my billing acocunts and Nathi really helped me resolve the issue, taking matters into his own hands and spending an hour helping me out. Hope karma rewards him back for his... Ver más
La empresa ha respondido
Rebel Energy is a new breed of energy supplier, providing clean energy to households in the UK at an affordable price. Rebel’s on a mission to address inequality and combat the climate crisis with a benevolent mindset. Rebel with a cause, energy with a difference.
Rebel Energy Supply, Bedford Heights Business Centre, Brickhill Drive, , MK41 7PH, Bedford , Reino Unido
Nice customer service team...Well done to you all

Respuesta de Rebel Energy
Jaydrin was most helpful, was responsive and completely understood my questions and was able to correct the deficiencies with my account and able to demonstrate the correct balances.
He was most polite and left me with a great feeling of Rebel Energy.

Respuesta de Rebel Energy
I was attended to very well. I appreciate the tone and also the assistance I got.
This is what we expect from a service provider to have customers at heart.
I will not hesitate to recommend Rebel energy to the next potential customer.
Kind regards

Respuesta de Rebel Energy
I unfortunately and regrettably had to cancel being with Rebel energy due to entering a new energy ,bundle contract.Sarah helped me close my account and was dealt with very efficiently. Rebel has by far the highest level of customer care I have experienced. 5 stars all the way from me...🙂👍

Respuesta de Rebel Energy
Excellent and efficient assistance from Keanan at Rebel Energy!

Respuesta de Rebel Energy
I moved into a property serviced by Rebel. My initial final bill was wrong. So, I helpfully provided the exact move-in date and meter reading via email. I received another wrong bill. When I followed up, the agent's response, conveniently omitted the actual bill. However, they were incredibly efficient in requesting a five-star review. Seven emails later, the issue remains unresolved. I'm genuinely curious about their recruitment strategy.

Respuesta de Rebel Energy
Nathi very helpful in calculating annual consumption charges after a colleague of his failed to ring me as arranged.

Respuesta de Rebel Energy
PhakamaniG was really helpful and patient with me. His service is top notch.
Thank you for your time.

Respuesta de Rebel Energy
Really helpful Customer Service! Nosiviwe was able to solve all my queries while also guiding me through the whole billing process and setting up my account!

Respuesta de Rebel Energy
Neal on what I believe to be on the billing team was incredible. Very helpful and went above and beyond many times throughout the call. Made my life very easy and was a gentlemen.

Respuesta de Rebel Energy
I switched over to Rebel Energy in October 24 after some dreadful customer service from my previous electricity supplier.
There prices are excellent but more importantly the level of customer service is great. No online chat or automated options. You speak to a human that you can understand and trys to help you. If you’re thinking of switching. Try Rebel 1st.

Respuesta de Rebel Energy
What a gentleman.
Professional. Effective and efficient.
De-Juan. These experiences are always a
headache, thank you making it such a great experience

Respuesta de Rebel Energy
De-Juan assisted me in resolving my login issues and thoroughly reviewed my bill, as well as updated my meter readings. Unfortunately, previous staff had made several errors, including misspelling both my name and email address.

Respuesta de Rebel Energy
PhakamaniG was great and easy to talk to explained to ME with patients and adhered to my needs I am very satisfied with his response to detail THANK YOU SO MUCH KEEP IT UP FROM ME 5 STARS ARE TOO LITTLE

Respuesta de Rebel Energy
Today I got an issue with my billing and Fezile helped me out very fast and professional. Great customer service.

Respuesta de Rebel Energy
Thank you Keanan for resolving the query very quickly. Friendly, polite and efficient. Thank you!

Respuesta de Rebel Energy
PhakamaniG was really helpful today in attending to my queries and also offered a reasonable explanation for the issue I have been having for sometime now. He was patient and took his time to explain things to me. He offered to help in the future should I experience any difficulty.
This was a clear indication if going above and beyond to ensure customer satisfaction.
Well done!

Respuesta de Rebel Energy
Phakamani was very helpful. He efficiently dealt with my issue and made sure I got all the help I needed.

Respuesta de Rebel Energy
My problem regarding an account is still ongoing but the responses I have received so far from Faatima have been prompt, helpful and positive . I feel confident that the matter will be resolved quickly

Respuesta de Rebel Energy
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