recell.io Opiniones 

180
TrustScore: 3 sobre 5

3,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emai... Ver más

Valorada con 5 estrellas sobre 5

I dropped my old but perfectly functioning iPhone6S in salt water. Unfortunately I could not resuscitate it and therefore started looking for options to recycle it and get some money back. Recell offe... Ver más

Valorada con 1 estrellas sobre 5

My experience with this iPhone 13 Pro Max order has been a complete nightmare. They received and confirmed the receipt of my phone, but after that, they simply stopped responding to my multiple email... Ver más

Valorada con 5 estrellas sobre 5

Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and... Ver más

Información sobre la empresa

  1. Tienda de celulares

Información proporcionada por diversas fuentes externas

Highest prices, Best communication, Fast payments


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,0

Todas las opiniones

(180)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This company seemed legit but it is the…

This company seemed legit but it is the same bait and switch tactics that these fly by night companies use. I sent them my flawless iPhone XS Max that they offered $415 for. They re-quoted it at $270 saying it had issues with the speaker and nicks/scratches. I requested it be returned but still no tracking and no response from emails or calls.

Update 12/10/2020 After posting the review above I finally got a response to the calls and emails previously sent. They again offered $300 for the phone which was well below their $415 offer. They sent it back to me and I received $400 from a different company for the same exact phone.

3 de diciembre de 2020
Logotipo de recell.io

Respuesta de recell.io

Thank you for the feedback. We never want to lower anyone's payment from the original quote, but it is necessary when the device is not received in the quoted condition. During testing of your device, it was found the front speaker was defective and there was heavy wear on the screen which is the reason for the significant drop. You declined the offer and we sent it back to you free of charge. We are glad you were able to receive $400 for the device. However, this also means the issue was not caught by the company who bought it and someone will receive a defective product when it is sold again. If we can be of further assistance feel free to call us at (330) 546-0179 or email us via questions@recell.io

Valorada con 3 estrellas sobre 5

They say they will pay within 2 days

They say they will pay within 2 days. They had my phone for 5 business days before responding and that was because I emailed them. They claimed my phone nicks and scratches. No way! My phone was in an Otterbox protective casing from the day I bought it. They received the phone a week ago and now they say it's only worth half their quote. I still haven't been paid. Lame

Update: I wrote the original post 3 days ago. The company followed up requesting my order number, which I supplied the next morning. Still have NOT been paid 3 days later.

Final Update: recell.io did finally pay me and we solved the differences. They were good with responding to my inquiries.

30 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I return my Apple iPhone 8 and got $94…

I return my Apple iPhone 8 and got $94 for it! the most I was offered from anywhere. I read articles about how this company could be a scam but it wasn’t they did everything they said they were going to an honor the price they said they were going to give me I am 100% happy with them!

26 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless process

Was given a fair price and received payment in about a week from the day I dropped it in the mail. Will use again!

11 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased

Very pleased! The whole process was a breeze... and emailing customer service was a breeze and I got quick replies. I mailed my phone on a Saturday, it was received Monday and money was in my PayPal account on Sunday. Definitely will be using them again! I got a very fair price for my phone also! They were very honest with their prices and very clear on what tier your phone could be appraised at.

10 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was very impressed with my sale to…

I was very impressed with my sale to recell.io. The support and communication I received was top notch and I received my payment in the promised time period. I will definitely do business with this company again

9 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience! They were in touch with me through every step and I was paid promptly. The clear guidelines for each tear of damage was extremely useful. I will definitely sell to this company again. Best buyback rate, thoughtful, & efficient. Would highly recommend.

5 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Initially I was little hesitant to sell…

Initially I was little hesitant to sell my phone with them by seeing the few 1 star negative reviews. But after had a nice experience with them, I realized that, it's absolutely fake review.
Recell.io gave me best offer. I sent my phone to them and they acknowledged the receipt of my phone.
After inspecting it they adjusted my offer, because they thought my phone wasn't an unlocked phone.
I wrote an email to them explaining it's an unlocked phone.
They again inspected it and honored my promised sale price.
Within few days I received my payment cheque.

30 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great price

Quick, simple and fast processing. Highest quote compared to every other company, and quote was accurate. They even eliminated the PayPal fee because the payment got delayed a few days.

21 de octubre de 2020
Opinión espontánea

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