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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I Asked the Recharge Fitness team about advice on a home gym flooring. Went for EPDM 20mm black /white speckled. Great advice from the start delivery within 3 days as requested. Fitted myself 4m x... Ver más

Valorada con 5 estrellas sobre 5

I phoned up Recharge Fitness to see if they could help me with gym flooring at short notice. From first contact, Josh has been superb: friendly, efficient, professional. The mats arrived even quicker... Ver más

Valorada con 5 estrellas sobre 5

I have bought equipment twice from Recharge. Each time customer service and communication has been exceptional. Fast and efficient ordering/delivery as well. I have a barbel, bumper plates, bench and... Ver más

Valorada con 5 estrellas sobre 5

These guys are awesome! Super friendly, nothing is too much trouble and their kit is great quality. I’ve used them for the last few years for my pretty much all of my weighted kit for my circuits clas... Ver más

Información sobre la empresa

  1. Mayorista de equipos para fitness
  2. Gimnasio

Escrito por la empresa

Recharge Fitness provides a range of high-end gym equipment to the public, commercial gyms and top level sports stars. Whether it's a set of dumbbells or a full gym design and build, we are here to help. We pride ourselves on service, but also making a positive impact on the whole gym industry. We are on a mission to help create a healthier and fitter nation.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(204)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast delivery and excellent product.

I ordered 2 competition kettlebells 10 and 12kg, which were very well priced. They were delivered in 2 days, well packaged and great condition. Handles are great, rough enough for good grip and smooth enough for comfort. No sharp edges on the seams and they look great, easy to read the weight. My only complaint is that I couldn't get an 8kg kettlebell as well, as they were out of stock.

6 de junio de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Gen 2 power rack and Olympic set, disappointing.

Purchased the Gen 2 power rack and Olympic weighs set. The rack arrived damaged, and the Gen 2 power rack doesn’t come with the bench. Every picture of the rack showed an adjustable bench and the description didn’t say that it didn’t arrive with the bench. I assumed it came with everything in the picture. I contacted recharge about the damage and what I believed was a missing item. Apologies were offered regarding the damage, and they stated the bench doesn’t come with the rack, they understood how the pictures could be misleading in the end and have since updated their website. £50 voucher was offered to purchase the bench. I didn’t take them up on the £50 offer as I’m now stuck with a damaged product and the need to buy a new bench. I wouldn’t shop with them again to be honest as as I’ve spent a lot of money and don’t feel like I’ve got the full value of what I’ve spent. Since purchased equipment from a competitor and I got exactly what I thought I was getting with no damage.

Just in response to below;

The description previously didn’t state that the product didn’t come with the bench, and there is another product offered which was £100 less and the photographs didn’t show a bench. You could have offered to swap out the damaged product for this one.

5 de abril de 2022
Opinión espontánea
Logotipo de Recharge fitness

Respuesta de Recharge fitness

Hi Keith,

Ryan here. I've asked the team to send me the correspondence and whilst I am genuinely gutted you've not had a 5 star experience, I don't think I could have handled things differently. The positives from what I can see are that the product was delivered quickly, the quality of the rack was great, we've communicated well. The negatives are that the rack had a scratch on it which took place during transit, and that you assumed there was a bench with the squat rack.

The scratch is really annoying, we really do try our best to ensure that the couriers are the best possible and that we wrap and protect goods as much as possible, I'd like to say it's a one off, but we do get these sorts of things every now and then, when metal rubs on metal, scratches can appear. It's a small aesthetic scratch and doesn't impact the product, the team have applied a maximum discount plus and extra £25 as a good will gesture due to the confusion.

On the bench situation, we do try to be clear, but again I acknowledge that you can't be expected to read the description and included detail, pictures are more engaging and some people scan.

What we try to do is list:
Product title (describes what's included)
Product description (describes what's included in detail)
Product details (exact products and spec)
Pictures (this is the main issue for you here, the picture one showed a bench in it, and picture two had bumper plates etc. The product was the rack only, but we tend to use pictures in gym settings. This is clearly the cause of the issue, so I do apologise for the confusion).
Product exclusion (this has just been added on this product in light of your feedback)

Wishing you all the best and whilst I'm gutted about a 2 star, I do take your feedback onboard, and have tweaked a few things on the website.

Valorada con 5 estrellas sobre 5

Great company, great customer service!

Grant @ Recharge was a pleasure to deal with firstly.

Great guy, super friendly and gave me frequent updates with delivery etc. Got some really good prices on round dumbbells with next to no delivery charge. Got about 350kg worth of dumbbells and I can't complain. Super comfy in hand and feel amazing quality. Will definitely be buying from them in the future.

Cheers

24 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a great company!!

With my wife on maternity leave it was really important to her to kick start her workout program on the right foot leading to my order for a range of round rubber dumbbells increasing in 2.5kg increments. I chose Recharge Fitness via a recommendation and also after having read a number of home gym chats where others had commented on the quality of equipment available. The dumbbells actually arrived in less than 24 hours after initially placing the order which was amazing considering i didn't pay for postage and packaging as some other retailers would charge. Just as i expected the dumbbells themselves were perfect and commercial grade quality. I received a personal call the following morning to ensure everything was ok with my delivery. I couldn't be more pleased with the service and I'll definitely be ordering some heavier dumbbell sets again this Summer.

10 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, ordered through Facebook and Dan was most helpful. Asked what day would be suitable for delivery and arrived on the specified day. The dumbbells I ordered are great quality too. Will definitely be ordering from Recharge fitness again!

8 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

Exactly what I ordered at a really good price and delivered quickly. What else could I ask for.

8 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would definitely use again

I was looking to upgrade from standard bar and plates to Olympic bar and plates, and recharge fitness was the best price by far got the same product that would cost considerably more from their competitors.

Everything came within the timeframe that was stated. I would definitely recommend them.

8 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great brand, great quality! An underdog in the fitness equipment community

I recently ordered the Womens 7.5kg Weightlifting training barbell and the quality is impeccable as well as the value. Having seen the brand frequently recommended in the FB group ‘Home Gym UK’ (a great community page btw!) so I took the plunge and ordered. The barbell, which comes in baby pink cerakote is great quality - I was worried it would chip easily but after using it often for 5 months it isn’t showing any signs of wear and tear. The knurling and quality of the bar is perfect for c&j and snatch. I would and will be reordering from Recharge in the future for sure.

7 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

OUTSTANDING COMPANY

I've dealt with this company a few times and have always been impressed with the quality of product, the price and the speed of delivery. Top notch..
I will be using them again for my flooring for my home studio and for hex dumbells. I've bought a couple of pairs of hex from them and the quality is superb
Highly recommended

7 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I decided to treat myself to an Olympic…

I decided to treat myself to an Olympic bar and plate set after lockdown rather than go back gym and was not disappointed , the service was fantastic from recharge as they did me a great deal and the delivery was prompt and all was as described , will defo continue to invest through recharge fitness

7 de diciembre de 2021
Opinión espontánea

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