This has been a difficult thing to sort, with my husband recently passed away, Joe was extremely sensitive and kind, he went above and beyond checking every option, giving me time to go speak to some... Ver más
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This has been a difficult thing to sort, with my husband recently passed away, Joe was extremely sensitive and kind, he went above and beyond checking every option, giving me time to go speak to some... Ver más
La empresa ha respondido
Noah was great and was taking my jokes because it was my first experience talking about death and this after death. I feel more relaxed and confident that my family will be taken care of when my times... Ver más
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The person I spoke with was extremely friendly, professional, and straight to the point, which I really appreciated. They carefully listened to my expectations, helped me choose the right product for... Ver más
Kieran was amazing! Talked me through everything and explained brilliantly without sounding like a robot. Truly feel that He cares about the people he connects with and provides a brilliant service. D... Ver más
La empresa ha respondido
Red.co.uk provides fair and affordable life insurance just for parents.
Reino Unido
Invita a los clientes a opinar
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Ha contestado el 9% de las opiniones negativas
Suele responder en menos de 1 semana
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Spoke with Owen on the phone and he was really lovely and helpful!

Respuesta de Red.co.uk
My previous plan I didn’t realise had an expiration date of 76years and the gentleman helped me get a better policy for less money, one short phone call and everything was sorted, so easy and full peace of mind

Respuesta de Red.co.uk
It was a simple straightforward process Denis was great very accommodating to my needs an really made things clear
Really happy with outcome

Respuesta de Red.co.uk
Today I spoke to Matt. It would have been good if I asked what his last name was.
He was excellent, profession and really helpful. Guided me through the process and provided all the necessary information i needed. He cared about his job and put the customer first.
I really do hope this goes back to him so he is informed that I am grateful for his help!

Respuesta de Red.co.uk
Im rubbish with names, soz! But he was very friendly and not pushy like other companies i have spoken to today! Very helpful with repeating when i needed or explaining stuff, and easy to understand what he was saying as he didnt use a load of jargon!

Respuesta de Red.co.uk
Based on past experiences with trying to get life insurance and being told I couldn’t get it put a downer on things. But today’s call was really good and I feel like a weight has been lifted off my shoulder’s. The person I spoke to was friendly, polite, professional and very helpful. I am really happy with my experience today and feel so much better knowing I’m covered and my family will be taken care of.

Respuesta de Red.co.uk
Ollie was very informative about all my options an seems like a very nice person

Respuesta de Red.co.uk
The agent Ollie was very helpful, he explained everything so I could completely understand and create a policy for my needs and budget. Would highly recommend

Respuesta de Red.co.uk
My experience was great because the Gentleman that serviced us with great professionalism and patience. We miss heard some of the discussion about our policy and Kieran helped me and my husband with a policy just suitable for me and my family. Thank you Kieran for your patience and help.

Respuesta de Red.co.uk
Matt who dealt with me was extremely polite, respectful and very patient and understanding, Matt was able to answer my questions and if not found out by another colleague.

Respuesta de Red.co.uk
Found a policy for more than twice the amount of other companies

Respuesta de Red.co.uk
I signed up online for a quick quote. I have since changed my mind. Thought I'd be left alone, instead I am having multiple calls and WhatsApps a day, despite blocking several of their numbers. After reading online reviews, it seems like I'm not the only one. Absolutely poor customer service
Radin was so polite and helped me find cover for my family insurance, as I had it previously with another company but I wanted it to be 1 payment rather than multiple payments. He was so helpful and in depth.

Respuesta de Red.co.uk
Organized insurance through red. Many years ago and have over this last few weeks been hounded and got calls from them sometimes twice a day. Always to same.. no message left . Answered the call today and confirmed my details and they wanted to review my current life insurance. Was transferred to Mark and he was reviewing my options and suggested that I get 10k life insurance to cover funeral expenses.This would cost me more than I am currently paying but would cover me up to age of 90 . Sounds good? My current cover runs out in just over 2 1/2 years and I’m covered for 50k . I asked would the new cover start straight away and stop my current cover was told yes . I asked mark why on earth would I do that ?? So told him to stop wasting his time and mine as I am content with my current cover as is. It seems that when you have been with them for a while they try to get you onto another policy to get commission regardless of the policy you currently have being much more suited to your needs . So not a great company and constantly ringing up really annoying and won’t renew any insurance with them ever again

Respuesta de Red.co.uk
Dennis was lovely and funny and very helpful. Great experience. All questions answered very straightforward. Highly recommend.

Respuesta de Red.co.uk
Friendly and down to earth, excellent all around.

Respuesta de Red.co.uk
Lucy was very good at explaining everything you'd need to know and gave a great personable touch to the conversation

Respuesta de Red.co.uk
Matt was really helpful and friendly.
Listened to what I needed and got me the right policy for me and my children.
Took away the stress of searching through policy’s.

Respuesta de Red.co.uk
Owen was absolutely brilliant, so friendly and was able to talk me through everything in order to get the best kind of cover for a more affordable rate
Highly recommended, thank you!

Respuesta de Red.co.uk
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