Red.co.uk Opiniones 449

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This has been a difficult thing to sort, with my husband recently passed away, Joe was extremely sensitive and kind, he went above and beyond checking every option, giving me time to go speak to some... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Noah was great and was taking my jokes because it was my first experience talking about death and this after death. I feel more relaxed and confident that my family will be taken care of when my times... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The person I spoke with was extremely friendly, professional, and straight to the point, which I really appreciated. They carefully listened to my expectations, helped me choose the right product for... Ver más

Valorada con 5 estrellas sobre 5

Kieran was amazing! Talked me through everything and explained brilliantly without sounding like a robot. Truly feel that He cares about the people he connects with and provides a brilliant service. D... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros
  2. Corredor de seguros
  3. Aseguradora (seguros de vida)
  4. Seguros de vida temporales

Escrito por la empresa

Red.co.uk provides fair and affordable life insurance just for parents.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

449 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 9% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Spoke with Owen on the phone and he was…

Spoke with Owen on the phone and he was really lovely and helpful!

18 de febrero de 2026
Opinión espontánea
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hello Jordan,

Thanks so much for your lovely review — I’m delighted to hear our agent Owen was really lovely and helpful. I’ll be sure to pass your feedback on to him and the team.

If you’d like to share Red with friends, our Refer a Friend scheme gives you a £40 gift card for every person you refer once they’ve made three monthly payments on their policy. Look out for the “Refer a Friend” link in our emails and texts.

Thanks again for taking the time to leave feedback.

Best wishes,
Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

My previous plan I didn’t realise had…

My previous plan I didn’t realise had an expiration date of 76years and the gentleman helped me get a better policy for less money, one short phone call and everything was sorted, so easy and full peace of mind

16 de febrero de 2026
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hello Donna,

Thank you so much for your lovely review. I’m really pleased our agent was able to spot the surprising 76‑year expiry and move you to a better policy for less in just one short call — it’s great to hear everything was sorted quickly and you now have peace of mind.

As a reminder, for every person you refer, you’ll receive a £40 gift card once they have made three monthly payments on their policy — look out for the “Refer a Friend” link in your emails and texts from us. Your feedback helps us keep delivering great service.

Best wishes,
Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

It was a simple straightforward process…

It was a simple straightforward process Denis was great very accommodating to my needs an really made things clear
Really happy with outcome

9 de febrero de 2026
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi Christopher,

Thank you for your lovely feedback — we’re so pleased the process was simple and straightforward. I’ll pass your kind words on to our agent Denis; it’s great to hear he was accommodating and made everything clear.

If you’d like to recommend us, for every person you refer you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the "Refer a Friend" link in your emails and texts from us.

Thanks again,
Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Today I spoke to Matt. It would have been good if I asked what his last name was.

He was excellent, profession and really helpful. Guided me through the process and provided all the necessary information i needed. He cared about his job and put the customer first.

I really do hope this goes back to him so he is informed that I am grateful for his help!

12 de febrero de 2026
Opinión espontánea
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Respuesta de Red.co.uk

Hi Charlotte,

Thank you so much for your lovely feedback — we’re thrilled to hear our agent Matt was professional, helpful and put you first while guiding you through the process. I’ll be sure to pass your kind words on so he and the team know how much you appreciated the support.

If you’d like to share the experience, for every person you refer you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to leave a review.

Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

Really friendly and not pushy at all!

Im rubbish with names, soz! But he was very friendly and not pushy like other companies i have spoken to today! Very helpful with repeating when i needed or explaining stuff, and easy to understand what he was saying as he didnt use a load of jargon!

12 de febrero de 2026
Opinión espontánea
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi there,

Thanks so much for your lovely review — we're really pleased an agent was friendly, not pushy and explained things clearly, repeating when needed and avoiding jargon. We'll pass your kind words on to the team.

Also, don’t forget our refer-a-friend programme: for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to share your experience.

Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

Based on past experiences with trying…

Based on past experiences with trying to get life insurance and being told I couldn’t get it put a downer on things. But today’s call was really good and I feel like a weight has been lifted off my shoulder’s. The person I spoke to was friendly, polite, professional and very helpful. I am really happy with my experience today and feel so much better knowing I’m covered and my family will be taken care of.

11 de febrero de 2026
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi Nia,

Thank you so much for your lovely review — we’re really pleased your call left you feeling a weight lifted. It’s great to hear our agent was friendly, polite, professional and helpful, and that you now feel reassured your family is covered.

If you’d like to spread the good news, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for sharing your experience — your feedback helps us keep delivering the service our customers deserve.

Best wishes,
Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

Ollie was very informative about all my…

Ollie was very informative about all my options an seems like a very nice person

10 de febrero de 2026
Opinión espontánea
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Respuesta de Red.co.uk

Hello Ronan,

Thank you for your kind review — we’re delighted to hear Ollie was informative about your options and came across as a very nice person. I’ll be sure to pass your feedback on to him.

If you know anyone who might benefit, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to share this — it really helps us keep improving.

Best wishes, Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

The agent Ollie was very helpful

The agent Ollie was very helpful, he explained everything so I could completely understand and create a policy for my needs and budget. Would highly recommend

10 de febrero de 2026
Opinión espontánea
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi Rebecca,

Thank you so much for your lovely feedback. I’m really pleased Ollie was so helpful and took the time to explain everything clearly so you could set up a policy that suited your needs and budget — and thank you for recommending us.

If you know anyone who might be interested, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for sharing your experience.

Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

My experience was great because the gentleman that assisted my husband and I with our policy was as patient and helpful. Thank you Kieran.…

My experience was great because the Gentleman that serviced us with great professionalism and patience. We miss heard some of the discussion about our policy and Kieran helped me and my husband with a policy just suitable for me and my family. Thank you Kieran for your patience and help.

6 de febrero de 2026
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi there,

Thank you for your lovely feedback — we’re so pleased Kieran was patient and helpful in finding a policy suitable for you and your family. It’s great to hear he could clarify things for you and your husband.

Don’t forget our Refer a Friend scheme: for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to leave a review — we really appreciate it.

Best wishes,
Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

Matt who dealt with me was extremely…

Matt who dealt with me was extremely polite, respectful and very patient and understanding, Matt was able to answer my questions and if not found out by another colleague.

4 de febrero de 2026
Opinión espontánea
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hello,

Thank you so much for your lovely feedback — I’m pleased to hear Matt was polite, patient and helpful, and that our team were able to find the answers you needed. We’ll pass your kind words on to him.

If you’d like to recommend us, for every person you refer you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the “Refer a Friend” link in emails and texts from us.

Thanks again for taking the time to leave a review.

Best wishes,
Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

Good

It was smooth

4 de febrero de 2026
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi there,

Thanks so much for your review — we’re glad it was smooth for you. Your feedback helps us keep things simple and reliable.

Also, don’t forget our refer-a-friend scheme: "for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again,
Nikki Red, Trustpilot Team

Valorada con 5 estrellas sobre 5

Found a policy for more than twice the…

Found a policy for more than twice the amount of other companies

3 de febrero de 2026
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi Bob,

Thank you so much for your review — we’re really pleased we could find you a policy offering more than twice the cover compared with other companies. It’s great to know that made a difference.

If you’d like to share Red with friends, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for your feedback — we appreciate you taking the time to share it.

Best wishes, Nikki Red, Trustpilot Team

Valorada con 1 estrellas sobre 5

I signed up online for a quick quote

I signed up online for a quick quote. I have since changed my mind. Thought I'd be left alone, instead I am having multiple calls and WhatsApps a day, despite blocking several of their numbers. After reading online reviews, it seems like I'm not the only one. Absolutely poor customer service

1 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Radin was so polite and helped me find…

Radin was so polite and helped me find cover for my family insurance, as I had it previously with another company but I wanted it to be 1 payment rather than multiple payments. He was so helpful and in depth.

28 de enero de 2026
Opinión espontánea
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Respuesta de Red.co.uk

Hi Rhianne,

Thank you for your lovely review — we’re so pleased Radin was polite and helped you find the right family cover and switch to a single payment. We’ll pass your kind words on to him. If you’d like to share Red with friends, for every person you refer you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for choosing Red.

Nikki
Red Trustpilot Team

Valorada con 1 estrellas sobre 5

Organized insurance through red. Years ago they’ve been hounding me for weeks now

Organized insurance through red. Many years ago and have over this last few weeks been hounded and got calls from them sometimes twice a day. Always to same.. no message left . Answered the call today and confirmed my details and they wanted to review my current life insurance. Was transferred to Mark and he was reviewing my options and suggested that I get 10k life insurance to cover funeral expenses.This would cost me more than I am currently paying but would cover me up to age of 90 . Sounds good? My current cover runs out in just over 2 1/2 years and I’m covered for 50k . I asked would the new cover start straight away and stop my current cover was told yes . I asked mark why on earth would I do that ?? So told him to stop wasting his time and mine as I am content with my current cover as is. It seems that when you have been with them for a while they try to get you onto another policy to get commission regardless of the policy you currently have being much more suited to your needs . So not a great company and constantly ringing up really annoying and won’t renew any insurance with them ever again

27 de enero de 2026
Opinión espontánea
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Respuesta de Red.co.uk

Hi Dixie,

I'm sorry to hear about your experience. It seems there may be some confusion, as we've checked our records and don't have you listed as a current customer or have your contact information in our system. It's possible there might be a mix-up with another company.

We're working with Trustpilot to resolve this, and your understanding is appreciated.

Kind regards,
Nikki
Red Trustpilot Team

Valorada con 5 estrellas sobre 5

Dennis was lovely and funny and very…

Dennis was lovely and funny and very helpful. Great experience. All questions answered very straightforward. Highly recommend.

27 de enero de 2026
Opinión espontánea
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Respuesta de Red.co.uk

Hi Chelsea,

Thank you so much for your lovely review. I'm delighted our agent Dennis made the experience enjoyable and answered all your questions so clearly — we really appreciate the recommendation. If you know anyone who might be interested, for every person you refer you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the "Refer a Friend" link in our emails and texts to share.

Thanks again for your feedback — it helps us keep delivering great service.

Best wishes,
Nikki
Red Trustpilot Team

Valorada con 5 estrellas sobre 5

Friendly and down to earth

Friendly and down to earth, excellent all around.

27 de enero de 2026
Opinión espontánea
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi Caolan,

Thanks so much for your kind words — we’re really pleased you found us friendly and down to earth. It’s great to hear you had an excellent experience all round. If you’d like to share the good experience, for every person you refer you’ll receive a £40 gift card once they’ve made three monthly payments on their policy. Look out for the “Refer a Friend” link in our emails and texts.

Thanks again for taking the time to leave a review.

Nikki
Red Trustpilot Team

Valorada con 5 estrellas sobre 5

Personable customer service

Lucy was very good at explaining everything you'd need to know and gave a great personable touch to the conversation

26 de enero de 2026
Opinión espontánea
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Respuesta de Red.co.uk

Hi Max,

Thank you so much for your kind words — we’re delighted Lucy gave you a clear, personable experience. We’ll pass your praise on to her. As a reminder, for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to leave feedback — it helps us keep delivering the best service.

Kind regards,
Nikki
Red Trustpilot Team

Valorada con 5 estrellas sobre 5

Matt was really helpful and friendly

Matt was really helpful and friendly.
Listened to what I needed and got me the right policy for me and my children.
Took away the stress of searching through policy’s.

26 de enero de 2026
Opinión espontánea
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hello Alex,

Thank you for your lovely review — we’re so pleased to hear our agent Matt was helpful and friendly. It’s great he listened to what you needed and found the right policy for you and your children, and that he took away the stress of searching through policies. Don’t forget our Refer a Friend programme: for every person you refer, you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Your feedback means a lot and helps us keep delivering the service customers expect.

Kind regards,
Nikki
Red Trustpilot Team

Valorada con 5 estrellas sobre 5

Owen was absolutely brilliant

Owen was absolutely brilliant, so friendly and was able to talk me through everything in order to get the best kind of cover for a more affordable rate
Highly recommended, thank you!

26 de enero de 2026
Opinión espontánea
Logotipo de Red.co.uk

Respuesta de Red.co.uk

Hi Hayley,

Thank you so much for your lovely review. We're delighted our agent Owen was brilliant, friendly and talked you through everything to help you get the best cover at a more affordable rate — we’ll be sure to pass your thanks on to him. If you’d like to recommend us, for every person you refer you’ll receive a £40 gift card once they have made 3 monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us. Thanks again for the recommendation!

Best wishes,
Nikki
Red Trustpilot Team

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