Redcandy Opiniones 

125
•
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

So sad to write a negative review but you cannot advertise a 2-3 day delivery that is coming from china!. Ordered on 3rd September and 19th returned to sender in china. Contact has been tough. Phone... Ver más

Valorada con 5 estrellas sobre 5

Easy to order and prompt delivery. Well packaged parcel. A bit disappointed in the quality if the key rings. I think they might break easily.

Valorada con 5 estrellas sobre 5

First time using Redcandy (found on Instagram) checked reviews here first to Makesure legit before ordering. Ordered a sale item (Flamingo storage box) on Monday, two days later it’s here! Really... Ver más

Valorada con 1 estrellas sobre 5

Paid £20 for the fastest delivery on an order placed early morning. Finally get the dispatch email after 10pm the next day. The DPD email says it’s been sent on 2 day service. Don’t bother paying f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos
  2. también en la categoría
  3. Tienda de artículos para el hogar
  4. Tienda de chucherías
  5. Tienda de encimeras
  6. Tienda de hágalo usted mismo
  7. Tienda de mobiliario antiguo

Escrito por la empresa

Red Candy is a high-energy, life betterment brand with a wicked sense of humour and a generous splash of quirk. We’re all about bold design, vibrant colours, and unapologetically fun products that inject joy, spark creativity, and make life just that little bit better. We’re not just a brand—we’re a slightly bonkers club where our customers don’t just shop, they belong. If you get us, we definitely get you. Our products are designed to uplift, surprise, and add a daily dose of delight—because life is brighter, happier, and way more exciting when you embrace the unexpected.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 20% de las opiniones negativas

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3,1

Todas las opiniones

(125)

12 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good service. Unique gifts

Easy to order and prompt delivery. Well packaged parcel. A bit disappointed in the quality if the key rings. I think they might break easily.

17 de septiembre de 2026
Valorada con 1 estrellas sobre 5

So sad to write a negative review but…

So sad to write a negative review but you cannot advertise a 2-3 day delivery that is coming from china!.
Ordered on 3rd September and 19th returned to sender in china.
Contact has been tough. Phone line not in service ,will never order again

19 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid, terrible customer service and still no refund!

Ordered with express delivery yet it took 4 days to dispatch. When it did arrive, one of the items was missing.
I contacted them and was told i would be refunded the full amount plus the wasted express postage costs and that the representative would "personally oversee" this issue to resolve it quickly.
I sent the items back via tracked post which they received on 12th January yet I've still not received a refund and nobody has responded to the last 3 emails.
Utterly disgraceful. I could forgive the slow posting and missing item if they had kept to their word and quickly refunded the items but with no contact or refund for over 2 weeks after the return was received - now you've lost my business for good.
Avoid this company.

29 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No delivery. No updates. No contact.

I spent nearly £100 on an item on 27/10. It was listed as 24-72 hour delivery, and here we are on 04/11 with no item.
Order confirmation received immediately, and no further updates.
I have sent 3 emails and 1 Instagram DM to no avail. The phone number on their website is also not valid.
I can't find an option to cancel my order, so I may well have to cross my fingers with a chargeback.
Abysmal service, seemingly banking on being "quirky and cool".

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Having ordered from red candy before, I was happy to go to them again. Quirky gifts, great customer service and the item ordered was delivered within 10 days

5 de septiembre de 2025
Valorada con 5 estrellas sobre 5

A lovely novelty clock

So easy to find and order , fast delivery and product perfect and as described, had so many admire and ask where we purchased . Overall delighted with quality , colour and design.

26 de agosto de 2025
Valorada con 5 estrellas sobre 5

Great service and quality of the…

Great service and quality of the product. Very pleased and will definitely use Red Candy again.

19 de agosto de 2025
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Respuesta de Redcandy

Thank you so much for your kind words, Debra! We are absolutely thrilled to hear that you are pleased with our service and the quality of your product.

Knowing that you'll be using Red Candy again is the best compliment we could receive. We truly appreciate your support and look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Great gifts delivered on time

Great gifts delivered on time. Easy to use.

11 de agosto de 2025
Logotipo de Redcandy

Respuesta de Redcandy

Thanks so much, Kerri! We love being your go-to gift wingman quick, quirky, and always on time. We’ve just kicked off a 15% off sale to get everyone holiday-ready, so if you’ve got more gifts to tick off your list, now’s the time to swoop back in.

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