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Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. Contratista de aire acondicionado
  3. Servicio de reparación de aire acondicionado
  4. Refrigeración comercial

Escrito por la empresa

Redecourt is a small company specialising in the service, repair, and maintenance of Ecodan air source heat pumps. I have worked closely on this product with the manufacturer Mitsubishi Electric for the past 15 years. I can also offer refrigeration and air conditioning service, maintenance, and installation. I have over 32 years of experience in this industry based in the United Kingdom.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Solved ongoing ASHP issues.

I have had no heating/hot water for months. I have had contractor after contractor out advising me different things. Luckily I found Rob from Redecourt on a social media platform who came out and within minutes solved the problem. He was able to order the parts and squeeze me in before going on holiday meaning him and his colleague Paul were working until gone 9pm. Rob explained the system in detail (not something done competently before). Not only were they pleasant, respectful of my home and efficient they saved me thousands of pounds. I will be using Rob for any issues and servicing moving forward.
I can not recommend Redecourt enough!

29 de enero de 2024
Opinión espontánea
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Respuesta de Redecourt

Donna

Thank you so much for taking the time to leave us such a fantastic five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our service/product. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help!

Best regards,

Rob

Valorada con 5 estrellas sobre 5

We had issue with our heating system…

We had issue with our heating system which is powered by a air source heat pump. Rob from Redecourt came to look at the problem and within minutes he identified the problem which was faulty heat pump whereas other contractors could not identify the issue. He immediately ordered the replacement new Mitsubishi heat pump and came on the day after delivery of pump to instal it. He has done a fantastic job. It is great relief to have it fixed before christmas as we were without heating for over 4 weeks.
Thank you Rob
Would highly recommend Rob and his company .

12 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Needed a split AC unit installed

Needed a split AC unit installed. Rob was recommended by someone whose judgement I trust. Communication was clear and helpful, Rob agreed a date mid-July but was able to better it when delivered of the equipment arrived earlier than planned. He arranged for a colleague who was available to install, Laurence did a flawless installation and left the site spotless.
Highly recommended.

4 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommended

Rob is the first engineer (ASHP) that I have met and trusted!! I knew my system had been installed badly but wasn’t technical enough to prove it until Rob found the bent pipe and poorly set up system. He really does know his stuff… thank you so much Ben

4 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would highly recommend

Recommended through a neighbour who had plumbing issues for years that Rob was able to fix. Great service and fair prices for Ecodan system. Knowledgeable, professional and thorough. A leaking issue I have had for months was resolved in one visit. Would highly recommend

31 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional, Efficient and Knowledgeable

Rob and Paul were professional, timely, efficient and very knowledgeable. Our previous plumber couldn’t figure out what was wrong with our Mitsubishi Air Source Heat Pump and thought it was the FTC Power Board. Rob and Paul was able to immediately identify the problem saving me hundreds of pounds. They also explained how to use the system properly. Will definitely be using them again. Thank you!

23 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Air Source Pump Service

In our opinion Rob is a highly experienced Air Source Heat Pump engineer. We definitely recommend Redecourt. Rob did a fantastic job and took the time to show us how it worked and how to use it effectively and efficiently to save energy.
Extremely tidy and nice friendly person

17 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Rob and Paul were prompt, clean, tidy and utterly professional. They were the first team I’ve met who actually understand air source heat pump systems - in my case a Samsung. They found, and fixed, many problems from the initial installation, and despite only expecting to do an initial service, they stayed over 5 hours to finish the job, and only expected a steady flow of tea and coffee!
I highly recommend Redecourt.

8 de marzo de 2023
Opinión espontánea
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Respuesta de Redecourt

Thank you very much for leaving such lovely feedback. We appreciate it and will pass your comments onto Paul!

Wishing you all the best

Kind regards
Rob

Valorada con 5 estrellas sobre 5

Great service!

Great service! Rob is very knowledgeable, friendly and helpful. Would highly recommend for servicing and assistance with Mitsubishi Ecodan.

1 de marzo de 2023
Opinión espontánea
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Respuesta de Redecourt

Many thanks for your kind review and valued business. We are so pleased you were happy with our level of service.

Valorada con 5 estrellas sobre 5

Robert Head of Redecourt is without…

Robert Head of Redecourt is without doubt the most experienced and knowledgeable engineers I have come across in the heat pump and refrigeration industry. I met Robert in 2014 when he came from Mitsubishi to commission a complex cascade system for me. I have been installing systems ever since and have always used his services to commission every installation. Robert’s fault finding and diagnostic skills are second to none.

Douglas Currie.
Director
DSC Heating LTD

28 de febrero de 2023
Opinión espontánea
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Respuesta de Redecourt

Thankyou for taking the time to leave us your feedback and 5 star review!

We appreciate you using Redecourt. 😃

Valorada con 5 estrellas sobre 5

Knowledge base is perfect

Knowledge base is perfect. Absolutely reliable and thoroughly recommend Rede Group.

23 de febrero de 2023
Opinión espontánea
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Respuesta de Redecourt

Kevin many thanks for your kind review and valued business. We are so pleased you were happy with our level of service in relation to your air source heat pumps.

Valorada con 5 estrellas sobre 5

AHSP

Very good communication, arrived when he said he would. Excellent survey report made it easy reading for the customer.

Would certainly recommend in a heart beat.

8 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The problem solver …

We had a new large air source system installed by others ! They could not make it work properly despite repeated attempts ! Samsung put us in touch with Rob who sorted all of the faults and got us working properly ! Great service nice man very pleased !

21 de octubre de 2022
Opinión espontánea
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Respuesta de Redecourt

Thank you so much for the amazing review! We are so pleased to hear we was able to provide such great service.

Valorada con 5 estrellas sobre 5

Great Ecodan Air Source Heat Pump Service!

Mitsubishi put us in touch with Redecourt for the servicing of our Ecodan Air Source Heat pumps. Redecourt have been great - reliable, knowledgeable and reasonably priced. Can thoroughly recommend.

30 de enero de 2023
Opinión espontánea
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Respuesta de Redecourt

Thankyou for the fantastic feedback and 5 star review. We appreciate your feedback.

Valorada con 5 estrellas sobre 5

I totally recommend Roberts service…

I totally recommend Roberts service especially if you have ecodan . He is the only one who has understood it !

8 de febrero de 2023
Opinión espontánea
Logotipo de Redecourt

Respuesta de Redecourt

Thankyou for your excellent 5 star review! We appreciate you taking the time to leave us feedback.

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