Redeem Therapeutics Opiniones 292

Respuesta de Redeem Therapeutics

1 jun 2020

Thank you for taking the time to share your positive experience, Robert. We appreciate the opportunity to serve you. Kindest regards, Jeff Weingast, Business Development Manager

Respuesta de Redeem Therapeutics

1 jun 2020

Thank you for taking the time to share your positive experience, Michaela. It helps us stay on top of our customer service goals and for that we are grateful. Please let me know how I can serve you going forward. Kindest regards, Jeff Weingast, Business Development Manager jeff@redeemrx.com

Respuesta de Redeem Therapeutics

1 jun 2020

You're quite welcome, Tim. Thanks for letting people know and the warm vibes! Best, Jeff Weingast, Business Development Manager

Respuesta de Redeem Therapeutics

1 jun 2020

Thank you for your warm review, it will be passed on to the graphics team as well. Taking the time to spread positive vibes doesn't go unnoticed. Please reach out if I can serve you in the future. Kindest regards, Jeff Weingast, Business Development Manager

Respuesta de Redeem Therapeutics

1 jun 2020

Thank you for taking the time to share your positive experience. It means a lot to our future customers. We are grateful you are finding success with our products and look forward to serving you in the future. Kindest regards, Jeff Weingast, Business Development Manager

Respuesta de Redeem Therapeutics

27 abr 2020

Good morning, John.

I just checked in for the week and found your positive review to kick it off. Thanks for the warm vibes and taking the time to share your experience. My name is Jeff, I'm the Business Development Manager here and if I can be of service in any way, please reach out jeff@redeemrx.com.

Kindest regards, Jeff Weingast

Respuesta de Redeem Therapeutics

22 abr 2020

Thank you for taking the time to share your positive experience, Sheri. We hope you are happy with the product!

Respuesta de Redeem Therapeutics

20 abr 2020

Hi Pam,

Thank you very much for for your business and for your feedback. We understand how disappointing it can be to expect relief from pain without actually receiving it. The purpose of our brand is to relieve these symptoms, not just to sell products. To that end, I am providing a link to return your product to us for credit or a refund within 30 days of purchase. https://redeemrx.com/pages/redeem-product-returns. I'm not sure that link will click, in which case you can cut and paste it into your browser address bar. I'll paste it again down below.

I would like to get further into your situation with you to learn more how we can improve the product, or how another of our products might fit into your wellness regimen. Of course menthol is an active ingredient in our pain cream due to it's cooling and deep penetrating properties. We can't mask the smell and that is why it is in the first line of our description of the product on our site. CBD itself is not always willing to work as a one-off. It often takes building it into your system in order to begin showing its anti-inflammatory properties. But there are other organic ingredients within the formulation to help with inflammation as well, such as arnica oil and capsaicin, so we of course are disappointed to hear you didn't find it all helpful.

I can be reached via this platform or by emailing me directly: jeff@redeemrx.com. If you would prefer to speak on the phone, please call me directly at (803) 272-4580. My name is Jeff and I'm the business development manager here at Redeem. I'm available for questions or just to chat. Again the product return link:

https://redeemrx.com/pages/redeem-product-returns

Thank you again for trying Redeem. We look forward to hearing more from you. I hope you find relief from what you're treating. Be well.

Best, Jeff Weingast

Respuesta de Redeem Therapeutics

22 abr 2020

Hi Emily,

Taking the time to share your positive experience is something we are truly grateful for. Thank you for your business and good vibes!

Best, Jeff
Business Development Manager

Respuesta de Redeem Therapeutics

13 abr 2020

Hi Patricia.
My name is Jeff, I'm checking in from Redeem Therapeutics to make sure that the situation behind your subpar review from March 17 has been handled to your satisfaction. We of course never intend to let details slip through the cracks, but when we do, it's vital to us that we ultimately do right by you to fix it.

You may respond on this platform, you may email me directly at jeff@redeemrx.com, or you may call me any time directly at (803) 272-4580 to discuss this or anything else about our company. We appreciate your business and hope that the products you ordered exceeded your expectations when they finally arrived.

Best regards, Jeff Weingast, Business Development Manager

Respuesta de Redeem Therapeutics

13 abr 2020

Hi Ernestine,

I'm so sorry to hear of the pain and loss of strength you are experiencing as a result of osteoarthritis. It must be very frustrating and depressing on top of the physical limitations it presents. I am very sorry also to hear that the Redeem product you ordered did not meet your expectations. We are proud of the formula and have found it to be effective for many of our customers willing to leave reviews on this platform. But sometimes we strike out.

I was hoping to get a little more information about your situation to see if we can exchange the product you purchased for something which might have a better measure of success. The topical cream is designed to locally treat your pain, but perhaps with a CBD oil tincture, taken orally, dealing systematically with the inflammation will yield more positive results.

In any case I wanted to discuss your experience further with you so you don't walk away from it feeling as though it was a failure. Let's exhaust the options and see if we can find you some relief. I can be reached on this platform or can be emailed directly to jeff@redeemrx.com. Please feel free to call me directly at (803) 272-4580 if that's easier.

I look forward to connecting with you, Ernestine. We hope you are feeling better.

Best, Jeff Weingast, Business Development Manager

Respuesta de Redeem Therapeutics

22 abr 2020

Dear Melinda,

Thank you so much for taking the time to share your positive experience with your order. We are thrilled to hear you are having success with the product taste, functionality and packaging. We hope our CBD oil is helping you maintain your wellness regimen and look forward to serving you in the future.

Kind regards,
Jeff W
Business Development Manager

Respuesta de Redeem Therapeutics

22 abr 2020

Hi Suzanne,

Thank you so much for sharing your positive experience with our CBD Pain Cream. We hope you have had continued success with the product and look forward to serving you in the future.

Kindest regards,
Jeff W
Business Development Manager

Respuesta de Redeem Therapeutics

23 oct 2019

Thank you so much, Haylee! Your feedback is important to us. We are so happy to hear how well your CBD has worked for you so far.

Respuesta de Redeem Therapeutics

23 oct 2019

Thank you so much for leaving a review, Angie! We enjoyed meeting everyone at the Soda City market as well. We are so happy to hear how satisfied you are with your CBD!