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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really great and reliable company. I have ordered several times and never had any issues and always a very quick delivery!

Valorada con 5 estrellas sobre 5

As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

113 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great range of products at affordable…

Great range of products at affordable prices, and speedy delivery.

30 de mayo de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thanks for the review. We use Royal Mail Tracked 48hr postage as standard - and it's free for orders over £25 - so you never have to wait too long for your favourite skincare to arrive.

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

Fantastic customer service and…

Fantastic customer service and products. Will use again and recommend to friends.

29 de mayo de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thanks for the review. If you sign up for Refresh Rewards you can earn 20% off your next order and a friend can enjoy the same discount with our referral scheme :-)

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

Amazing site… fast delivery and great…

Amazing site… fast delivery and great customer service! Highly recommend

21 de mayo de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Many thanks for the review, we use Royal Mail tracked services for all our orders, so even with standard (which is free over £25) you can expect your order in 2 to 3 working days.

Valorada con 5 estrellas sobre 5

Placed my first order recently

Placed my first order recently. It arrived quickly and well packaged, even better that they use tracked delivery as standard. Prices are excellent compared to similar sites and communication about my order was very useful. Will be using again.

23 de mayo de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thanks for taking the time to leave a review, and welcome to Refresh Skincare!

Valorada con 5 estrellas sobre 5

Where has this skincare website been?

Ok how come I only have heard of Refresh Skincare now? They are so far the cheapest (when you take into account fast delivery). I received my order today, wrapped in cute packaging by Priscilla. Absolutely delighted by the range of options! I purchased a lot of travel sized items for my upcoming travel. Will order again!

19 de mayo de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thank you so much for your review, and welcome to Refresh Skincare! :-) We're very proud of our packaging so I'm so glad you like it. I will pass on your compliment to Priscilla. Don't forget to sign up to Refresh Rewards to earn points, discounts and freebies when you shop. Happy travels!

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

Products are great

Products are great! Toner cleared up my skin amazingly in 4 days. The overnight mask was moisturising and not at all oily like other brands. Would highly recommend. Looking forward to using for the foreseeable.

3 de mayo de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thanks for taking the time to leave a review, and great to hear the mask is showing results so fast! :-)

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

Great products will be buying again

Great products will be buying again , thank you

15 de abril de 2025
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Respuesta de Refresh Skincare UK

Thanks for taking the time to leave a review. Don't forget to sign up to Refresh Rewards to earn points every time you shop, you can cash them out for discounts and skincare freebies :-)

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

Couldn’t recommend Refresh anymore if I…

Couldn’t recommend Refresh anymore if I tried! It’s my first time trying any Korean skincare so I went to Refresh after some fantastic recommendations and reviews. Whole experience was perfect, the website and purchasing was super easy and simple to navigate and use, the delivery was super fast and the packaging was just perfect! The products I ordered were amazing and I’m so glad I went with Refresh. Will 100% order again (especially the Some By Mi Tea Tree toner); Refresh you’ve definitely gained a loyal, regular customer here 😊 thanks Refresh Team!

18 de abril de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thanks for the review Louisa, and amazing to hear that you're enjoying the Tea Tree Toner :-) If you sign up to our email list you'll get a discount off your next order, plus be the first to hear about new products, brands and special offers.

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

I am usually too lazy for decent…

I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds.
I purchased 3 products after browsing the huge range and it was super easy to order. Delivery was seamless and quick, and the packaging was really cute! The toner smells incredible, but my favourite is the night mask. My skin felt immediately better and I woke up the next day with a lovely glow. I will be continuing to use Refresh from now on! Love it.

16 de abril de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thanks for the review Jessica, it's great to hear you're loving the night mask as much as we do! :-)

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

WOW!

I made an order from refresh and WOW!
I can firstly say that the website is so easy and user friendly to navigate around. There’s such a wide range of products on the website which I love and not overpriced like the majority of Korean beauty/skincare websites. But this DOES NOT affect the product outcome! I will definitely be ordering again!! May I also add the delivery was super quick & packaging is lovely. 🫶🏼

Defiantly a 5 star review from me.

15 de abril de 2025
Opinión espontánea
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Respuesta de Refresh Skincare UK

Thanks for the review Taylor, and welcome to Refresh Skincare! We try and keep prices as low as possible to help spread the skincare word to as many people as we can. I'm glad you liked the packaging, we've recently upgraded so amazing to hear it's well received :-)

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

Great products and had just what I…

Great products and had just what I wanted at a better price than another beauty site!

27 de febrero de 2025
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Respuesta de Refresh Skincare UK

Thanks for the review, and welcome to Refresh Skincare! :-)

Jon @ Refresh Skincare UK

Valorada con 5 estrellas sobre 5

Nice

Delivery was fast received the package within a week

13 de febrero de 2025
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Respuesta de Refresh Skincare UK

Hi Amina,
Thanks for taking the time to write a review and great to hear you're happy with your order. We use Royal Mail tracked 48 hours delivery as standard and aim to have orders dispatched within 24 hours so that you never have to wait long to get your favourite skincare.
Thanks,
Jon
Refresh Skincare

Valorada con 5 estrellas sobre 5

Good service

Good service

4 de febrero de 2025
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Respuesta de Refresh Skincare UK

Thanks for taking the time to leave a review and great to hear you're happy with your Refresh Skincare experience!

Valorada con 5 estrellas sobre 5

Amazing product for skin

Amazing product for skin, Mary & May 6 peptide. Struggle with mild dermatitis and this has helped improve the condition. Website easy to use and quick free delivery.

5 de diciembre de 2024
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Respuesta de Refresh Skincare UK

Thanks for you're review and amazing to hear the Mary & May 6 Peptides Serum has worked for you, and that you had a positive experience shopping at Refresh. We use Royal Mail tracked 48hr delivery which is free for all orders over £25.
Thanks,
Jon
Refresh Skincare

Valorada con 5 estrellas sobre 5

Very good products

Very good products
Suitable for sensitive skin
Smooth payment and delivery

30 de noviembre de 2024
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Respuesta de Refresh Skincare UK

Thanks for taking the time to leave a review, and awesome to hear you enjoyed your Refresh Skincare experience. Sign up for Refresh Rewards to earn point every time you shop, and cash them in for free gifts, discount vouchers and free delivery :-)

Valorada con 5 estrellas sobre 5

Thankyou

I would like to thank the team at refresh skincare for helping resolve my issue definitely a legit company can definitely recommend.

19 de noviembre de 2024
Opinión espontánea
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Respuesta de Refresh Skincare UK

Hi James, thanks for taking the time to leave a review. I'm glad we were able to resolve your issue, and thank you for your understanding and help with this, it is very much appreciated. Best wishes, Jon @ Refresh Skincare.

Valorada con 5 estrellas sobre 5

Products are amazing

Products are amazing, I will definitely be ordering again. Excellent value for money, speedy delivery and great customer service.

13 de noviembre de 2024
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Respuesta de Refresh Skincare UK

Thanks for the review Dan :-) Great to hear you are happy with your Refresh Skincare experience.

Valorada con 5 estrellas sobre 5

I had a great experience with Refresh…

I had a great experience with Refresh Skincare, everything I ordered came perfect and also was shipped very quickly ❤️❤️❤️

11 de noviembre de 2024
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Respuesta de Refresh Skincare UK

Hi Mimi, thanks for taking the time to leave a review and great to hear you are happy with your delivery! We offer Royal Mail tracked 48hr shipping as standard, and aim to have all orders out the door within 24 hours on a week day. We've also upgraded our packaging so that everything is extra-protected in the post :-)

Valorada con 5 estrellas sobre 5

Excellent service as usual

Excellent service as usual, and a great range of products to boot. Absolutely my go-to for skincare these days.

12 de noviembre de 2024
Logotipo de Refresh Skincare UK

Respuesta de Refresh Skincare UK

Hi Toria, thanks for the review! Great to hear that you're happy with everything, and thank you so much for being a returning customer. You would definitely benefit from signing up to Refresh Rewards, our loyalty scheme that lets you earn points while you shop that you can cash in for freebies, discounts and vouchers.

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