Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Ver más

Valorada con 5 estrellas sobre 5

Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got em... Ver más

Valorada con 5 estrellas sobre 5

Staff are very helpful — assisted with recommendations, opinions whilst being kind, attentive but not overbearing, and courteous. Products are amazing and felt welcome to try items on (even the full r... Ver más

Información sobre la empresa

  1. Tienda de ropa erótica
  2. Tienda de juguetes eróticos

Escrito por la empresa

REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

621 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

High Quality

High Quality, discrete packaging. Everything you need all in one place.

4 de noviembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Giving out personal information to random customer, No response from customer services. Buyer beware

When the item arrived it was not as advertised and had clearly been returned by another customer as his hand written note was at the very top of the box. I attempted to contact Regulations customer service who admitted the description on the website was misleading and that they would be amending it so as to avoid confusion in future. I took screenshots of the website prior to ordering which I attached in my emails with Kris but was only offered a paltry copy and pasted conciliatory gesture and they tried to brush off the seriousness of leaving all the prior customers full name, personal mobile number, full home address and email address in the box, despite them asking me to destroy the letter since they knew they were at fault. Since then they have not responded to any of my emails. The most appalling customer service I have dealt with from any company, they weren't remotely concerned over the GDPR breach so if discretion is important to you when ordering from this retailer I would be very wary. Its now 10 days later and I have a product I cannot use, a company that will not respond and 420 pounds out of pocket.

8 de octubre de 2019
Opinión espontánea
Logotipo de REGULATION

Respuesta de REGULATION

Hi there,
I'm sorry you were unhappy with our service. I can assure you, the response you received was not a copy & paste apology. We did discuss this in the office and felt that the offer we made was fair. We also contacted the customer affected regarding the letter you received as soon as we were informed. We take GDPR and customer data very seriously. We took a few days extra to respond due to internal discussions but so sorry this was later than you would have liked.

Regards,
- Pete

Valorada con 4 estrellas sobre 5

Big fan here

I've always been a fan of Regulation, as I used to live quite close to their Islington store. Not only was their selection great, the prices weren't (very) eye-watering either. Now I'm living on literally the other side of the globe, their service is just as good.

In honour of Locktober, I ordered a chastity device on the 1st and, in true Regulation style, it was delivered here this afternoon - the 7th! That's not bad for a trip of over 10,000 miles!

As for the device, it's really comfy (although I'm not 100% sure whether that's a good thing or bad just yet) and I consider it money well spent.

Regulation is my 'go to' store when I'm thinking pervery - it should be yours too.

7 de octubre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good quality products

Good quality products
Fair price for what you get
Well discreetly packaged and sent out within a couple of days.
Will buy from them again!

4 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

To long delivery time for my mask

To long delivery time for my mask! 7 weeks!

1 de agosto de 2019
Opinión espontánea
Logotipo de REGULATION

Respuesta de REGULATION

Thank you for your feedback. We do have a long lead time for custom colour masks. They are made by hand and sadly we aren't able to manufacture them any quicker. We do make sure this is listed on the product page but I'm sorry you've been disappointed.

Kind regards
- Pete

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más