I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Ver más
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I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Ver más
La empresa ha respondido
Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Ver más
Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got em... Ver más
Staff are very helpful — assisted with recommendations, opinions whilst being kind, attentive but not overbearing, and courteous. Products are amazing and felt welcome to try items on (even the full r... Ver más
REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.
13A Bateman Street, W1D 3AF, London, Reino Unido
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High Quality, discrete packaging. Everything you need all in one place.
Very helpful, good staff and brilliant choice of products xx
Great staff and a very secure and efficient service... thanks!
When the item arrived it was not as advertised and had clearly been returned by another customer as his hand written note was at the very top of the box. I attempted to contact Regulations customer service who admitted the description on the website was misleading and that they would be amending it so as to avoid confusion in future. I took screenshots of the website prior to ordering which I attached in my emails with Kris but was only offered a paltry copy and pasted conciliatory gesture and they tried to brush off the seriousness of leaving all the prior customers full name, personal mobile number, full home address and email address in the box, despite them asking me to destroy the letter since they knew they were at fault. Since then they have not responded to any of my emails. The most appalling customer service I have dealt with from any company, they weren't remotely concerned over the GDPR breach so if discretion is important to you when ordering from this retailer I would be very wary. Its now 10 days later and I have a product I cannot use, a company that will not respond and 420 pounds out of pocket.

Respuesta de REGULATION
I've always been a fan of Regulation, as I used to live quite close to their Islington store. Not only was their selection great, the prices weren't (very) eye-watering either. Now I'm living on literally the other side of the globe, their service is just as good.
In honour of Locktober, I ordered a chastity device on the 1st and, in true Regulation style, it was delivered here this afternoon - the 7th! That's not bad for a trip of over 10,000 miles!
As for the device, it's really comfy (although I'm not 100% sure whether that's a good thing or bad just yet) and I consider it money well spent.
Regulation is my 'go to' store when I'm thinking pervery - it should be yours too.
Very quick order processing, great customer service and amazing product. 100% would buy again
Love ordering from Regulation, top notch items and fast international delivery.
Great website, good quality
Quick process delivered to the store where I purchased another item. Great!!
Good quality products
Fair price for what you get
Well discreetly packaged and sent out within a couple of days.
Will buy from them again!
Excellent speedy service and the pvc vinyl suit is beautiful.
very good quality for an affordable price. Fast delivery, so everything is ok.
The staff are always so helpful and with a smile on their faces!
To long delivery time for my mask! 7 weeks!

Respuesta de REGULATION
Bought a couple of items from regulation, I have used them a fair bit in the last few years and their service is always quick and they offer good customer services when required
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