REGULATION Opiniones 

634
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Ver más

Valorada con 5 estrellas sobre 5

Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got em... Ver más

Valorada con 5 estrellas sobre 5

Outstanding customer service. Thanks Christopher for your patience and help. Only popped in for a few bits and after trying it on, ended up with a sensational rubber FURRJOI Silicone X-Dog hood! Quali... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff are very helpful — assisted with recommendations, opinions whilst being kind, attentive but not overbearing, and courteous. Products are amazing and felt welcome to try items on (even the full r... Ver más

Información sobre la empresa

  1. Tienda de ropa erótica
  2. Tienda de juguetes eróticos

Escrito por la empresa

REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

634 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(634)

34 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant in store and online service

I recently purchased the RED sling, and was simply impressed by the friendly and professional service I received in store and online. I was able to collect my item straight away from store as I needed if for the weekend. The manager Russel had brilliant banter as well as a polite and professional manner. Thank you Machik from online helping me out and getting back to be so promoptly. I am. It the type to leave reviews however this time I had to. Simply great thank you

28 de marzo de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

They sent the wrong item

They sent the wrong item. I am still waiting to receive the correct one.

14 de marzo de 2018
Opinión espontánea
Logotipo de REGULATION

Respuesta de REGULATION

Hi William,
I'm very sorry you've received the wrong item. I believe Jesse from our support team has been in touch to help fix this for you. I'll request some store credit for you as an apology.

Warm regards
- Pete

Valorada con 5 estrellas sobre 5

Fast

Fast, helpful and trustworthy service. Really amazing at helping with all matters.

4 de marzo de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting on my items and a…

Still waiting on my items and a response to my emails. Almost a month now.

21 de febrero de 2018
Opinión espontánea
Logotipo de REGULATION

Respuesta de REGULATION

Hi Ciaran,
I'm very sorry you've not received your order. It was shipped on Feb 1st so should certainly have arrived by now. I can only find one email from you, dated today, but please be assured that our service team will look into the issue and get back to you to resolve the missing order straight away.

Warm regards,
Pete

Valorada con 1 estrellas sobre 5

Despite the requested items showing as …

Despite the requested items showing as being in stock - they weren't able to be despatched for a week. The same day desoatch if ordered by 12 clearly doesn't stand
I only found out I was t to receive my items after chasing up when they went part my etc
Staff member was not prepared to help - stating that the shop was unable to post items
I went to another site and bought the same items cheaper and they arrived the next day

7 de febrero de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Service was good

Service was good, helpful, and polite.
However, I had a problem with an item that had a price tag that was lower than the price I was charged. There was no problem with adjusting the price and giving me a refund (a store credit would have been fine as well), but since I had been issued a tax-free receipt/form, giving the refund was a little more complicated. It was not possible to do the refund at the time, but I was promised the amount (about £15-20) would be credited to my credit card within a few days. It never was.

6 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacing shirt snaps

Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got email with pic showing options for replacement snaps before the work started so could choose which type to go for.

Have purchased custom made shirts from Regulation before and been impressed with quality and service.

5 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. I received face to face advice in the store to help me to choose the style and size that I wanted, as well as aftercare advice. The products then arrived a lot quicker than expected. They are of excellant quality, and fit really well.

4 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Utterly spectacular

Utterly spectacular! I just forgot to ask for a VAT letter for when i leave the country with my Regulation severe-swag.

31 de enero de 2018
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más