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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Appalling service, given false tracking no from China ! Stated item left I. Porch! Stated item delivered, no proof of delivery. Fact item not received, property is impossible to enter with ac... Ver más

Valorada con 1 estrellas sobre 5

SCAM. So wish Id read this first. UK registered company but operating from China. Inferior quality, no mention of china on website marketed to rip off UK customers. To return you have to pay package a... Ver más

Valorada con 1 estrellas sobre 5

I ordered two lamps 7 September which were meant to arrive this week. They haven’t even been dispatched. Going to see if I can cancel payment via American Express as after reading reviews on this site... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Well clearly the company are buying AI generated positive responses after each negative one to maintain a 3 star rating, so this is probably shouting into the void. Chalk up another person sucker... Ver más

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1,5

Muy malo

TrustScore: 1.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

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1,5

Todas las opiniones

(55)

10 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

A genuine, semi-positive experience with Relviora.

I ordered £100's worth of wall lights from Relviora about three weeks ago, this was before I checked Trustpilot and found that their business reviews were either a) obviously fake or b) incredibly negative, suggesting the site was a complete scam.

Understandably, I was a little apprehensive about whether my lights were going to arrive and, after nothing for 12 days, I was beginning to give up hope.

BUT, what do you know, 14 days after ordering, the lights have arrived. I also got a same day response from their customer service department, which is commendable.

In reality the construction of the lights is a little cheaper than I'd hoped for and 14 days is pretty atrocious by modern ecommerce standards, but the bottom line is that they did turn up.

So to summarise, Relviora appears to be a legitimate if slightly crummy company and, if it's been a while and you're order still hasn't arrived, all is not lost.

25 de junio de 2025
Opinión espontánea
Logotipo de Relviora

Respuesta de Relviora

Hi James,
Thank you for your feedback and for taking the time to review us. We appreciate your thoughts and will use them to improve. We hope to have the opportunity to deliver a five-star experience next time!

Valorada con 1 estrellas sobre 5

Scammers

Scammers, I did not receive items and refund. They r keep promising that you will receive within 2-3 days. But never received. I have to go to my credit card company.

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

FRAUDULENT COMPANY

FRAUDULENT COMPANY!
Any positive reviews appear to be fraudulent also.
DO NOT USE THIS COMPANY!
They actually lied and said if I cancel my PayPal dispute they would refund my £98.00
I have no items and no refund. All lies.
Do not cancel any dispute with this company also.
The company is under investigation.
Don’t ever ever consider using this company

11 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM.

I received a broken and scratched item , which has been cheaply made in china. It also arrived in sandwich bags. Upon asking for a refund and cost of shipping to china to be covered, I had an extremely poor response from customer services. They continually responded to my emails in different languages and ignored points and requests I made. Conveniently, there was no one more senior to talk to. Funnily enough the number on their website does not work. They have not kept to their own returns policy. It’s a big scam. Everyone should report to trading standards to ensure this company don’t waste anyone else’s time and money.

19 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

⚠️ ❌ SCAMMERS

⚠️ ❌ SCAMMERS! ROBBERS DO NOT TRUST THIS COMPANY! They sent damaged lamps missing parts. The pictures they use are not the items you receive. It’s cheap Chinese rubbish selling off a fancy website. In the process of doing a chargeback because they refuse to give me a full refund. They sent black wires instead of green as pictured on the website. PLEASE PLEASE DO NOT PART WITH ANY MONEY THEY ARE COMPLETE ROBBERS YOU HAVE BEEN WARNED! Trading standards have been informed and using a section 75 chargeback so anybody with problems do the same. AVOID

18 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM! avoid this website. They advertise the products incorrectly. When you receive the product you don’t actually have a choice of refund at all because they are not in London they are in CHINA, and cost of postage is not worth it and they know this. Scamming people with cheap tat, that’s RELVIORA! From the reviews everywhere it seems this is common practice for them. Avoid them, you won’t get what you are ordering and they will steal your money. After sales care is atrocious as can be expected from a company that deceives UK customers.

18 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very very poor service/ a scam

Very very poor service, be very careful using this service, I purchased 2 lights £101.91 supposed to be 30cm diameter and was actually less than half of that and very small and cheap looking and nothing like the description, I have been advised I need to parcel up and send back to China myself at my own cost £64 which is completely unacceptable because the goods were wrongly described and I would never have ordered had I known the actual size , thankfully I have paid by PayPal and have opened a dispute should I not get my refund. This is clearly a scam and relies of customer just accepting mid described goods to avoid all the bother of sending goods BACK to China. The website shows a uk address and uk limited company name but payment via PayPal goes to a different company, AVOID AT ALL COSTS

13 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COST.

very easy to purchase but disaster started when items arrived many moons later. One item was electrical and very dangerous if used and the other was a golden throw blanket but received dirty brownish greenish colour and used. Exhausted myself trying to get my money back but was told I have to pay to return items to Asia. Now they don’t reply to my emails and telephone calls are futile because no one answers. CUSTOMERS BEWARE. IF THERE WAS A O STAR I WOULD CHOSE IT.

12 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered on 6th May NOTHING!

Ordered on 6th May NOTHING! I wish I'd looked on here first.....they lie about sending it, and then they tell you it's going to be Royal Mail and THEN it disappears from sight!

19 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling

Appalling, yet another direct ship company from China, selling absolute tat which is impossible to return due to shipping costs amd customs
Avoid

2 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

THIS IS A SCAM

THIS IS A SCAM

I placed an order over a month ago, I’ve still not received this and they are not responding to my emails, I’ve tried call multiple times with no luck!

12 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrific quality

Horrific quality, fresh out of a Chinese factory. Arrived to me broken and “customer service” was awful to deal with. Had to demand and legally threaten in order to get a refund one month later. Not worth the stress!

1 de enero de 2025
Opinión espontánea

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