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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Transactions using Rely is very convenient and hassle free unlike bank installments. It also enable us to shop for some urgent items with more ease of payment schedule. Definitely will be back.! Will... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rely has provided an opportunity for debitcard holders like me to have an option to buy without hurting the pocket. I do hope to soon see both relypaylater & rely installment as a payment option not j... Ver más

Valorada con 5 estrellas sobre 5

I am really thankful for the Rely payment method. It helps those that currently don’t own a credit card purchase by installment. The checkout was perfectly fine, no curious stuff just a proper authent... Ver más

Valorada con 5 estrellas sobre 5

Convenient. Easy to use. Early payment made possible. Saw other reply from Rely that instalments will be split to 3 instalment plans which is great. Could be more better by offering 6 to 12 instalment... Ver más

Información sobre la empresa

  1. Finanzas y seguros

Información proporcionada por diversas fuentes externas

Rely is the convenient way to get what you need today and PayLater. Slice your purchases into bite-sized payments and pay them over time.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

568 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,5

Todas las opiniones

(568)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

WORST EXPERIENCE YESTERDAY. DECLINED MANY TIME EVEN THOUGH MY CREDIT LIMIT STILL THOUSAND PLUS. DISSAPOINTED

WORST EXPERIENCED YESTERDAY. DECLINED MANY MANY TIME EVEN THOUGH MY CREDIT LIMIT MORE THAN THOUSAND PLUS. BAD

31 de marzo de 2022
Opinión espontánea
Logotipo de Rely

Respuesta de Rely

Dear Polo Ismandy Taha,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using the Rely Pay service and we fully understand the inconvenience you met.

Please be informed that Rely does not approve 100% of payments. When determining which payment to approve, we consider a number of different factors that help us make the decision. On 30th March 2022, Rely has announced that will migrate with Pacenow company, hence our approval system will be more strict during the migration and transition time.

Therefore, we will suggest you proceed to create a Pacenow account instead for further using the PayLater options for your purchase. Also, for new users who created a new Pacenow account that using the same email address and mobile number that used in Rely, you will get a $30 discount voucher.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Valorada con 1 estrellas sobre 5

Poor customer service

Poor customer service, failed pay, and not user friendly

12 de diciembre de 2021
Opinión espontánea
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Respuesta de Rely

Dear Shinas Khan,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using the Rely Pay service and we fully understand the inconvenience you met.

Please be informed that Rely does not approve 100% of payments. When determining which payment to approve, we consider a number of different factors that help us make the decision. According to our system, your first order was failed to place and detect by the system. However, you have placed 2 successful orders on 7th December 2021 but both been canceled and refunded by the merchant - Zalora instead of Rely.

Regarding the Customer Support Agent email responds, we truly apologize on this and we will proceed strengthen training for the agent. Nevertheless, your feedback is greatly appreciated and we hope to serve you better in the future. Thank you for your understanding and support.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

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