Rento Airport Transfer Opiniones 109

Renato est à coup sur la meilleure société de transport VIP en matière rapport qualité prix et le service est très professionnel

Thank you for all, time and explication by vidéo. Transfert very nice, clean. And good driver👍

A little bit long at the airport but the driver was very helpful in getting us through the narrow streets of Sultanahmet. The car was correct

Hele aardige en behulpzaam chauffeur. Heeft zeker goed geholpen.

Clean car and prompt service

Every thing from booking to airport pickup and drop was smooth and user friendly and easy to navigate.
Face no issue at all eventhough I reached airport at midnight.

Frankly I am finding it difficult to point out anything which may be called ‘lacking’. Your services are near perfect. I add the word ‘near’ only because I believe only God is perfect. Keep up your good work.
Incidentally your services were recommended by one of my relatives who had recently visited Istanbul and had made use of your services.
Keep up the good work.

Very quick and easy transfer

I would not recommend Rento service to fellow travellers from my country or any other person who is coming in and out of Istanbul. Please see the reason below:
1. We had discussed that the payment will be done through card. On dropping off the airport, the driver asked me for cash. I willfully said no. He started making a fun to see if he could extract cash from me (saying he doesn't have a card machine). I showed him the message which says payment through card, on which he then opened up his glove box to get the card machine started. We waited for 15 mins. At the airport till he did this. - And only when I said I am not carrying any cash. We wasted 15 mins at the airport due to this, and had to catch the flight running.
2. I had booked a Merc Vito, and got an old Volkswagen.
3. The guy kept on asking for tips. - I laugh at such audacity. When I said no, he left in a bad mood.
I will refrain from booking with you, and will share the same with my friends, family and colleagues who visit turkey to not to book using your services.
Update: PS-
The payment link was provided but the payment didn't go through. There is an error on the payment link provided. Loads of screenshots available of anyone wants a proof, with reference to the bank payments.

Now let me tell what is wrong here with the company-
1. Payment did not go through.
2. We tried 4 banks, US banks like Citi Bank and American Express.
All banks gave the following error -
"There is an error in payment please try once again or contact with reservation at rentotransfer.com
3. On contacting the customer support, they said we can pay via card.
4. The card selected on booking did not come.
5. At the drop, the driver said. No card only cash. On pestoring and staying adamant that I have no cash left, somehow a card machine was out.

No matter what these guys write as a response, you can well imagine they are crooks with fake reviews, in reality whatever they say via their so called customer support is not gonna happen.
Ultimately i'm glad that they sent a cab and we caught our flight (by just).
Ultimately it's up to you, to travel to airport on a car that they send and not what you chose. And to pay via cash when you selected paying via card.
Very bad. Like said again, no matter what they write below as a response. No matter how much they say it is the best cab service in turkey, in Istanbul or in the world. Stay away!
STAY AWAY!

Overall good experience. Professional drivers, were there in time.

The communication was great, we received all information via WhatsApp, I think this is a very great tool! The pick up place at the airport was easy to find and as we got picked up from the hotel the driver was on time!
We even got a fancier car (upgrade) without charging us!
Our first driver was very very nice and did everything so that we arrived as quickly as possible at the hotel.
Even when we wanted to pay by card and the device didn’t work, it was no problem at all, we were given the option to pay via link or when we will be picked up few days later. Very accommodating.

I’ve used this service multiple times
They are very organized and reliable

Bad car and bad bad reception and non-compliance with the chosen payment method

From the minute we arrived to Istanbul airport as a family of 4 adults and three children, it was amazing to find the driver timely waiting for us and greeting the family to a good start
Check in the hotel which was amazing choice, followed by site see which was recommended by Behram
All in all, I’d highly recommend the company Reno/Tala for future trips

Easy to book
Quick reply

Reliable, value for money and friendly service.

Such a good company to use for transfer, we were scared at first as we didn’t know what to expect but this company was very professional and kept updating via WhatsApp. We used them for both airport to hotel and hotel to airport both times were great and will definitely be using them again.

Nem at bruge og man får tilsendt telefonnummer på chauffør så man altid kan komme i kontakt. Prisen får man inden bookingen går igennem og man vælger selv om man vil betale før eller efter turen.